Highly, highly, highly recommend! Best urgent care experience ever! This place does so many…read morethings right, including: (1) the ease of making a same-day online appointment; (2) a convenient location with adequate parking; (3) a modern and clean facility with a friendly receptionist, a water bottle filling station, and complementary tissues / masks / water / snacks; and (4) competent medical staff and doctors who really do seem like they enjoy their job. They really seem to go above and beyond at this place. For example, after the medical assistant took my vitals and exited the room, I started coughing / hacking uncontrollably. She heard me and came back in and proactively offered me one of their free bottled waters, which I very much appreciated. Also, when the PA/doctor later came in and I told her my symptoms and how I had tried to self-treat with some old Rx meds I had on hand (on the recommendation of my mom, who is also a nurse), she actually commended me for doing that, re-upped my Rx, and told me to keep going. Although it was no fun to be sick right before the December holidays, this place made treating that sickness less stressful than the typical urgent care. I give this place 5 stars -- maybe even 6!

Terrible, terrible. God awful! I have been going to this locations since it opened. They have ALL…read moreof my information. Today the front people have no idea what to do. I gave my license, drivers license and credit card. They said since I had never been there I had to fill out the 17 page item on their IPad. My INFORMATION shows up on the IPAD. Nothing is different. I WALKED OUT since they STILL didn't know what to do!!! TERRIBLE TERRIBLE TERRIBLE!!!!! Don't go there. If they cant get the front desk straight then they will mess up everything else.

I am a klutz and had a bad encounter with a chair. My foot turned a brilliant shade of blue and I…read morecouldn't walk on it. So, I called Physician's Now Urgent Care. Thank you, Sarah for being such an angel. She helped me fill in the pertinent forms and take pictures of my id and insurance cards. Then, she took my medical background and I waited for an X-Ray. She was a saint. My provider, Dr. Tanya examined my foot. She was really fabulous and told me to wait until they could get it x-rayed. They X-rayed my foot and I broke it. : ( I now have a boot and a cane. Oh, not the look I was hoping for. I have to follow up with an orthopedic doctor. But, Dr. Tanya and Sarah were the best! Thank you, urgent care for making my visit a little easier and more comfortable.

SOOO, I fractured my knee cap and my surgeon requested I obtain my X-rays there. NO problem, until…read moreI got there and had to fill "a few pages out," in pain.... whatever! BUT, THE CLINCHER WAS: the radiologist who took a few pictures and told me to get off the table and WAIT in another room to make sure the images were "ok". Wow, such stupidity and I told him " NOT MOVING!" Too much pain and knowing that I had a severe fracture ( just knew it). Not being disrespectful or difficult, HE ( the radiologist) already SAW THE PICTURES/XRAYS, and asking me to move! WOW! Ended up with 12 screws and a plate in my knee cap! For a Radiologist and MAYBE A PHYSICIAN to see these X-ray, I got a severe problem here as to how EVERYTHING was handled, being a recent retired surgical nurse!

Love this place. In the perfect location that I can walk to and the customer service is…read moreexcellent. Always here for my medical needs and wait time is not long. I have been coming here since I moved out here . Why is this place closed? I really hope he reopens.

Wasn't open on Sunday as listed on the door. I drove there very sick and on the door it's listed as…read morebeing open on Sunday but nobody was there and it was locked.

Great place easy and quick didn't have an appointment and was out in less then 20 minutes specially…read morethe part I like it's that it's free for some of the test for people under 19

Getting my first MPX vaccine dose in D.C. was like flying standby for a basic economy seat on…read moreSpirit Airlines at the Newark Liberty International Airport. Getting my second MPX vaccine dose at the Dennis Avenue Health Center was like flying first class with preferred flyer status on Qatar Airways leaving directly from the the Mandarin Oriental. The "DC Health Clinic" at 7530 Georgia Ave is reminiscent of a dark dystopian zombie apocalypse novel. The "clinic" is set up in what appears to be an old gas station or maybe used car showroom from the 70's. There is non-dedicated street parking only. A security guard had me scan a QR code at the door to fill out a form that asks you a number of personal questions before I was let in, and he instructs you to not save your responses. He lets you into the space where there is approximately 10 rows of 4 metal folding chairs set up socially distanced, and you find a chair and wait to be called to the front of the room where there are three registration officials. I asked to use the restroom and a man pointed me up the stairs towards a single tight cramped poorly lit restroom that reminds me of a bathroom you might encounter at an express oil change shop. After waiting for registration for about 30-40 minutes past my appointment-time I was shuffled to a room where 4 techs are giving shots and waited amongst another sea of chairs for about 30-40 minutes until my shot was given. The space had a concrete floor, garage doors on the back, and is adjacent to a number of large storage pallets that are stacked high with white square boxes. The nurse who administers my shot has so many masks and pieces of headgear on that what she says to me is unintelligible. The entirety of the ordeal took me about an hour and 20 minutes. Albeit, the customer service I encountered throughout the "clinic" was friendly, the space does not scream the image of health or cleanliness in any facet of the word. The Dennis Avenue Health Center (no quotes) is a modernly designed beautiful glass sided building with ample parking and is a newer addition to the county. I walk into the building (freely I might add), and see an information window, a table that says "Covid 19" vaccines, and a table that says "vaccine clinic." I walk over to the vaccine clinic and say that I was there for my MPX vaccine. The woman immediately gets up and guides me next door to the room where the shots are happening. I ask to use the restroom before I get my shot and she points me to a restroom right across the hall and tells me that she'll wait for me outside to guide me in when I'm ready. I use the restroom which is a beautiful large well lit and clean bathroom that has those fancy sinks where it has the soap, water, and dryer all touch-less and built into the basin. I come out and she escorts me into a room where there are 4 tables with both techs and tech assistants waiting for me -all available to administer shots. I choose my tech and she administers my shot while asking about prior side effects to my first dose, what I can expect from my second, and preps my arm and talks through each step of administering the vaccine as she does it. She then points me to the other side of the room (for a waiting period) where there are soft padded rolling chairs with arm rests that are set up in rows facing a TV that is playing CNN which is currently streaming the Queen's funeral. After 15 minutes I leave, she thanks me for coming, and the total time it took from me walking in the door to me leaving was 25 minutes. I mean... wow. The funny thing is, I was sort of chuckling as I sat down in a mild state of shock of the dichotomy of the experience I had in DC to the experience I was having at that current moment. The tech thought it was nervous laughter and assured me that there was nothing to be afraid of and that it would be quick and quite painless. Bedside manner to boot! Man... what a stark stark contrast.

They have very caring high quality staff, taken a family member here a number of times and if they…read moretook my insurance I would use them. They have gone above and beyond from what I have seen.

After several years with this practice, I decided to leave, after my husband also left - because of…read morequestionable billing practices. I'm leaving because of problematic care - insufficient medication prescribed (5 days, which didn't kill the UTI infection causing me to have to spend an additional $50 on an Urgent Care Center. A primary doctor with whom I have had to deliberate back and forth, at length (when I was sick) - when all I needed was an antibiotic.

The scheduling experience left much to be desired and brought me pause because if this is the first…read moreimpression, I'm not sure about how the appointment itself would be. I originally called this practice because I had heard they offered a more comfortable open bore MRI experience, but when I asked the scheduler about it she told me that only closed was offered. I told her that the website mentioned it, she then responded that told me she wasn't aware of that. Hmm. Odd. Maybe I need to speak with someone else then? But for now let me just get on the books, I thought. Well, that's when the frustration continued because I found myself repeating basic information over and over and over again. I got to the point where I would intentionally add more pauses when repeating the information, the scheduler would repeat back the information to me...but then moments later would ask me to repeat the same information again. Is this how everyone at the clinic will be? Not listening the first or second time, therefore requiring me, the patient, to constantly repeat myself when it comes to an already uncomfortable experience? It didn't inspire confidence in me, that's for sure. They also talked very low, like they were shy -- I had to ask them to speak louder several times, then they would barely increase the volume. Think just a hair above whisper-soft instead of average tone. The low end of the volume dial on an old radio instead of right in the middle. Now that I'm reading the other reviews here about how their appointments went...I feel like I might have been better off just sticking with the Radiology clinic I normally go to instead of trying a different one. I'd recommend that the clinic train its support staff and coach them on professionalism, as they are often the first-line impression and can sometimes make or break an experience for the patient. Have them speak confidently and in a steady tone (not above a whisper). Teach them active listening skills, ensure that they have decent reasoning skills (the scheduler got my address confused for the doctor's address -- although the MRI order clearly noted which was which). Furthermore, have them versed on what is offered and what isn't. I had to explain to the scheduler what I meant with "wide-open bore MRI" although that's exactly how it was described on the website. Shouldn't they be familiar with that and able to talk to it when a patient asks about it? I'll more than likely go back to my old clinic, at least I know what to expect with them and they've been pretty consistent with their service over the years.

For the other office on the 3rd floor the Mammogram Imaging, the receptionist is unfriendly and…read moreconducts herself unprofessionally. Melody, who does the imaging is professional.