The windows aren't in yet, but so far it has been a five star experience all around. I worked with…read moreseveral other companies for estimates and HEGG surpassed them all in price, ease of doing business, and responsiveness. They are genuinely nice people as well. I am assuming they will stick the landing with the actual install too. They carry several top window brands and offer vinyl, fiberglass, and wood installations.

In a world where customer service and reliability has become awful, HEGG Windows shined. We had a…read morevery good experience. One of the owners came out to give us a quote and the customer service held throughout completion of removing 25+ windows and installing 20+ new ones. They weren't the cheapest option, but they were 30% less than the Pella quote. In the end, we were incredibly happy with HEGG and have recommended them to our friends who are looking for new windows.

Do your research and read the "warranty". I've had to have multiple windows repaired and my newest…read moreone has caused water damage on my ceiling. I have one that won't stay open and I've already had service done on a few for gaps. I will now be paying $150 for someone to fix a window that wasn't installed correctly to begin with and a window I can't open.

Called an ad I saw in tv. Operator talked me into an immediate next day meeting with someone for a…read morefree dinner gift card... I agreed. Next day after three hours sales presentation at our house, advertising by two get two free. The price per window was over $6,000 dollars and I need eight windows done. That seems out ridiculous.. even at only paying for 4 that's like Damm..... Do not call them.... Is a complete scam...

Isaiah was a great help with figuring out windows and screens for our home in our price range. Even…read morehelped us save money on the windows! He was very friendly and good at explaining windows.

I replaced my kitchen windows with Abbey and had a great experience! I felt like she listened to…read moremy concerns, which was different than the other 2 companies I spoke with. I want recommendations from a professional but I don't want to be told "you have to do this". I want to feel like I'm being helped; I don't want to feel like I'm being "sold". Tim's crew did our installation and we couldn't be happier with the finished product! Thank you Abbey and Tim! Windows aren't cheap but I realize they're an investment, so I was super stressed about it until a friend recommended Pella and I ended up working with Abbey. My reason for leaving this review is so that hopefully I can help someone else avoid going thru what I did! If I had met with Abbey first, it would have shortened the process, just of choosing, to 1 day instead of 3 weeks . Again... thanks Tim, Abbey and team!!

Our replacement patio door came in and was installed. The door was…read more very good quality and the installation went very well. The customer service during the whole process was excellent. The installation team were very professonal and they took their time to make sure it was installed properly. We will be using this company in the future for a full front door replacement and installation. See you in the spring and thank you.

We have used NBR Contracting for years. Always responsive and completely satisfied with their end…read moreproduct. Thank you for all that you do for us.

I moved into a house with a front door that I hated ! When I measured it it was an odd size so a…read morereplacement door was gonna be a special order very expensive . I went to Home Depot and explained my situation and they gave me the glossy folder with examples of what the company could do . A very nice technician Paul came to my house showed me what was possible and 10 days later the glass arrived with Paul and it took him 2 hours in my driveway and now .... BRAND NEW DOOR ! I LOVE THIS COMPANY AND HIGHLY RECOMMEND IT !!!!

We were looking for a new door to let more light into our front hallway when the Home Depot…read moreassociate recommended we look into what Zabitat had to offer. That was a great call, and in the end we ended up with a beautiful door, a bright entry, and a great shopping and customer service experience with Zabitat. The options were extensive, the price half of a new door with quick on the spot installation, and Paul did a wonderful job working at our house. All in all I highly recommend Zabitat if you want to add glass and light to your front door.

AVOID THIS COMPANY LIKE THE PLAGUE! 1 star because I can't…read moreleave ZERO. We hired Best Door & Window on October 18, 2024, to replace one broken window in our home for $2,749.47. We paid half upfront, with installation scheduled between November 25 and December 6, 2024. Reasonable enough--except we heard nothing after signing the contract. On November 26, 2024, I reached out to the sales rep I had been in contact with (unaware he was let go) to ask for an update, since winter was approaching and this was a broken window in our son's room. On December 3, 2024, they finally called to inform me the window hadn't even arrived yet and blamed the lack of communication on the fired rep--despite claiming they had access to his emails the entire time. Apparently, keeping a paying customer informed was just too much effort. Fast forward to December 23, 2024--installation day. The workmanship? Wow. We ended up with: -Broken solid wood trim -Cracked siding -A damaged window sill -Caulking that looked like a toddler applied it with a glue stick We emailed Alan, the owner, on December 26, 2024, to raise our concerns. His "solution"? Pass it off to his employees, offer a laughable $374 discount, or send his crew back to "fix" the disaster. Spoiler alert: $374 wouldn't even cover hiring a real contractor to fix this mess. But since the contract required us to give them a chance to make it right, we reluctantly agreed. After ongoing communication a repair was scheduled for January 15, 2025, but postponed to January 17 due to weather. Dan, an employee, showed up with another worker. Dan was professional and actually the only one to apologize throughout this ordeal. He addressed the exterior issues as best he could (except for the cracked siding), but the interior was another story. The result? -Sloppy caulking was scraped off, taking a layer of wood with it. -The broken trim was not replaced--just pushed closer to "hide" the gap. -The window sill remained damaged. -Caulking was still uneven and messy. We contacted Alan again on January 18, 2025, to express our continued disappointment. On January 20, 2025, Alan responded by denying responsibility for the broken trim, claiming it was already damaged before their work, and insisting the matter was "concluded." He demanded we pay the remaining balance and threatened late fees and collections, ending his email with: "We consider this matter closed and will not be responding to any further communication from you." If that wasn't bad enough--we sent a certified letter on January 22, 2025, formally notifying them of the unresolved defects and that we would not pay the balance until the issues were fixed. It was delivered on February 5, 2025. No response. But guess what? Alan wasted no time putting a frivolous lien on our home the next day for non-payment. And the cherry on top? The window itself isn't even functional! Our kids, including the one whose room it's in, can barely open it past 8 inches--and that requires all their strength. I can barely budge it myself using my full body weight. Of course, Alan was informed of this too. And surprise, surprise--radio silence. It's truly a masterpiece of crap craftsmanship. Do yourself a favor: RUN, don't walk, away from Best Door & Window. If you enjoy paying top dollar for poor service, damaged property, and a side of arrogance, go ahead and give them a call. Otherwise, save yourself the headache and money go literally ANYWHERE else. If you still feel so inclined to go with this company take 300 before photos of your windows inside and out.

Most businesses stand behind their work and products they install. I wanted to share this in this…read moretown bc we all have some wind here. I don't like posting about companies but I don't want this happening to anyone else. I purchased windows from Best Door and Window in Huntsville. The windows are supposedly one of their best rated for wind. At 18 mph + west winds, the wind coming through these windows is horrendous. Home Guard Innovations Double Hung vinyl windows. Alan Ocheltree promised my husband and I these windows will not give us any problems. They have been here multiple times. They have been unable to determine why wind is coming in. They also contacted the manufacturer. This was the END of Alan's (Best Door)email to me this morning. In the meantime the wind is still a serious problem with west winds. Just wanted to make those in windy areas, aware of this. I posted this in Belle center, Kenton and Logan also. This company has several people stating the same thing I am. Buyer beware unfortunately. Several in these groups have had similar issues. Attorney General and BBB informed. "Our involvement with this matter has concluded and I won't be responding to any further communications." Per Alan Ocheltree. The below pictures are how I had to remedy the wind coming into the bedrooms. I used mortite caulk cord to stop the wind.