I hired them to install new top & bottom door seals on my garage doors. The doors were 25 years old…read moreand starting to fail. I chose their company, because I wanted to do business locally. The service manager & Rodney told me that the correct door seals for my existing doors were no longer available. Highfield Door Sales installed universal door seals which clearly did not fit our doors and were not installed properly. The aluminum door seal they installed was cut too short on the ends and hung down 1/2 inch below the bottom of my doors. Their solution was to fill the large gaps with big globs of silicone. The rubber going to the outside edges were not attached to the bottom of the aluminum frame and hung down. The doors did not seal to the floor properly and water leaked underneath them when it rained. This was not a professional installation. I texted pictures to Rodney's phone of the terrible job we received and he stated by text back "the way the bottom retainer was installed is completely unacceptable and I totally agree with the top seals not being secured enough". We also had them grease our doors and hinges and they sprayed lubricant all over our door hinges. They did not wipe it off and it ran down all of our doors and left dirty streaks on our white doors. Again, Rodney stated by text "I totally agree with you about them not wiping the excessive lubricant off completely unacceptable". They came out a 2nd time and installed a new set of door seals. The 2nd time was not much better. The door seals were tighter to the bottom of our doors, but they cut the rubber seals at the end and rolled them back onto themselves. Eventually, the rubber began to hang down and hold water inside of them. They were not attached to the aluminum frame at all and did not seal to the frame or the floor. We called other garage door companies. The correct seals for our Haas doors are in fact still available and have been used by Haas doors for over 25 years. Rodney and his service manager were not truthful with me, both of them told me the original Door seals for my garage doors were no longer available anymore. I told Rodney I found the original door seals for my doors in stock at other companies. After all this , Rodney stated he could of got them from a 3rd party. TL Doors installed the correct Haas door seals on our doors. I sent Rodney the bill from TL Doors for $ 650.00, which was very reasonable. My bill from Highfield Door Sales was $ 1775.00, I should not have to hire someone else to fix a job I paid twice for 9 months after they installed them. Rodney agreed to refund me the $650.00, but then only gave me a partial refund back of $386.00 leaving a balance of $ 264.00 due to us. About 1/2 hour after my last request for payment, Mr. Highfield gave our dealership a 1star review. This Retaliatory review came about because of poor workmanship by his company and poor customer service to resolve this issue. Rodney said he had issues with 2 trailers he bought from us from a 1 1/2 and 2 1/2 years ago. Everything was fine with his 2 trailers, until we demanded payment on the balance due of $ 264. Rodney agreed the door seals installed by his employees was not a good job and in his own words by email, "Totally Unacceptable ". Mr. Highfield said he would refund our money back that we paid TL Doors of $ 650, but only gave us a partial payment of $ 386.00 leaving a balance of $ 264.00 due to us. You would think a reputable business person would settle this with us and repay for the poor job by his company, but NOT Rodney. Keep in mind this has been going on since last year. Mr. Highfield has been very unprofessional in resolving this matter and even stated in one of his emails towards me on 3/25/26, "you are a complete and utter jackass". Another email an hour later from him, "You are a mess sir. You probably should get yourself a psychological evaluation of your mental capacity because you have some serious problems". All of this profanity and defamatory remarks towards me is unacceptable, Great customer service Mr. Highfield WOW just WOW

We have had excellent sales and service experiences with Highfield for many years, including as…read morerecently as early October 2025. A small part of the latch on our screen door failed, and Highfield replaced the part at no charge to us, even though the door was no longer under warranty. Service like that has made us loyal customers.

Ed has done a number of handyman services for me in the last few years. I HIGHLY recommend him!…read more He is professional, honest, and a true craftsman who takes pride in his work and respects the client's property. Some of the jobs that he has performed for me include installation of garage door opener, plumbing, and interior wood repair and staining. I have never been disappointed in the quality of his work. I completely trust Ed, and that is why I continue to utilize his services..

I just can't say enough about Ed. I had two rental properties in Beavercreek, he helped maintain…read morethem and has helped me prepare both of them for sale. I live in California and he has taken care of everything to get the current house ready for sale. His work is beyond impeccable. He manages all trades that need to come in such as landscaping,HVAC, plumbing, and carpeting. The realtor toured the house and gave me a punch list to get done in one day and Ed pulled out the stops to get everything complete! No project is too large or small for Ed. You won't regret hiring him for your projects! Reliable, trustworthy, meticulous, clean, and fair prices for the work he does. Nanci P ~ Antelope, CA

As a bartender with over 23 years experience in all different settings I am hard to please, and…read morevery particular when it comes to how I want to design and orchestrate hospitality from a bar within my home. From the design phase to the finished product today, it was a little over a month and that was only because I changed my mind multiple times throughout the job, which is extremely annoying for most people. Well not for this guy!!! every curvI threw at him he resolved within minutes. All associated teammates involved in the project, including the electrician, the plumber, and a few others, were very professional efficient, and they cleaned up after themselves. The job is fantastic down to the last detail. I've got five kids who were running at his feet the entire time he was working and he handled it gracefully and safely along the way. He maintains professionalism and he does great efficient work. Definitely will be calling him again for many more projects. See for yourself in the attached photos. It is simple, but it is exactly what we asked for down to the colors, cabinets and functionality. Thank you very much Mike The Handy King

Very thorough assessment of job. Suggestions helpful for pre-work. Very professional and friendly…read more Recommend.

I almost didn't call Pella because I assumed they'd be a lot more expensive than their competitors…read more Actually their bid was less than some others of similar quality. The sales and install processes were both smooth and hassle free. We bought a house full of Windows and a storm door for my 81 year old mother's Kettering ranch home. She is thrilled with the entire transaction. Thanks Pella!

ABSOLULTELY ABSURD!! I was just told that labor alone to service my sliding door was $420 then…read moreparts... For the two windows that need just minor service the ADDED labor was $250 ( the service writer was kind enough to knock it down from $360. Clearly, Pella has zero interest in servicing their product. Very disappointing of a major brand.

Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

This review is for Pella Centerville Ohio. My project was started in April 2023. Windows were…read moreinstalled. Storm door was the wrong color. When the installer informed me during installation that the door was an incorrect color, the Pella salesman assured me he was handling the swapping out of the still-packaged door with a door of the same type but correct color. Seems pretty simple right? It's now July 2023 and I was very surprised when Pella told me two weeks ago that my project "slipped under the rug". Very frustrating and I still have no storm door three months after the start of my project. Update: I did finally receive a call informing that the door is now on order.

The sash cord screw pulled out and could not easily be repaired. Somebody from Pella came out…read morewithin a few hours - calling ahead to let us know when he'd arrive - and quickly repaired the window.

Called Kettering Overhead Door because we had a broken spring. They came the next morning and Lee…read morereplaced both springs in under an hour. I'm typically a DIY guy, but replacing garage door springs is dangerous work. Very reasonable pricing and fast service.

Kettering Overhead Door was able to come out the morning after my initial call, making an exception…read moreto their service range to take care of a broken garage door. Lee, the tech who came out, was able to fix the problem and service the other door to make it more usable. I was impressed by his professionalism, skill, and knowledge. The service cost a fraction of what replacing the doors would cost. Very impressed. Highly recommended.

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

Repeat customer here. Robert and his crew Derek of Triangle Exteriors replaced the rear door on my…read morehouse last year. They did such a fantastic job that I had them come out and replace the front door today. As anticipated they were very professional and finished the job beyond expectations! I also had some broken treads on my stairway that squeaked and groaned horribly with every foot step. We discussed a couple of options to repair them within my budget and they managed to squeeze that job in today too. I can't even begin to tell you how great it was to have him available to help me. I've had some horrible experiences with previous contractors but Robert has never disappointed me since I discovered his company last year. It's too dark for photos of the new door, so I'll add them when it's sunny.

Triangle Exteriors did a wonderful job on replacing the doors and windows in two of our homes…read more Trustworthy and reliable. We will call them for all of our window needs!

I found Gold Seal through Thumbtack. Jordan was responsive, professional, and competitively priced…read more He went above and beyond for us and did a fabulous job. Getting this window installed and finding someone we trusted was our biggest frustration with our remodel. After Jordan's work... we are looking at all our exterior doors thinking they need an upgrade in the spring! We went from having so much stress over this job to feeling relief and ready to take on more knowing we found a company we can trust in Gold Seal. THANK YOU... I wish more home repair companies operated like you. We will definitely use you again after a fantastic experience.

From the owner: We off top quality products with the best overall value in terms of performance, efficiency and…read morecomfort to you. We do it right, every time.