I want Readers to understand that even tho' this place can do some things seemingly correct based on the Review...Reviews need to be read....then go with your gut. Now we are returning here, for the 3rd New Radiator in 2 months because they can't get it RIGHT...the first time or the 2nd....I am writing this review for my Mother as she is now with me for Thanksgiving out of town. Precision Automotive put in a New Radiator in her Cadillac Sept 22, 2016. Then there was a problem, so she went back, and another New Radiator had to be put in. Now she is out of town with this leaking AGAIN. I take her Cadillac to my Mechanic and learn that She needs a New Radiator....My Mechanic said for him to put in the new radiator the cost would be $520.00...Mom yelled I paid $962.00 for the Radiator they put in at Precision Automotive. OK I then called Precision Automotive asked to speak to the Manager, Cesar said He is the Manager. I explained what has happened, in detail, and the costs here to replace the Radiator. Of Course the work Precision did is under warranty and to bring the car back so they can check it. I asked him "How many Radiators do you have to put in to get it Right, and that I was very concerned about my Mom's Safety". Of course, He said they didn't want to have to keep re doing work that was already done, as that costs them as well. OK I get that, but again I asked him How many Radiators will it take to get done Right? He said he would now put in a different Brand of Radiator, and hopefully that will solve this. LOL At this point He told me the costs Mom Paid was because He put in a New Water Pump with the Radiator. Well, that is a LIE...No New Water Pump was installed. However, a New water pump Belt, and Pulley was installed. I am guessing that is the about $450.00 difference in cost comparing that to the costs here. My Brother did look at her car, and I asked him, about the Water Pump...NO NEW Water Pump on the Car. Well, now what do we do...?? Trust this place again to Under Warranty put in Radiator #3...and hope it works this time and that the Mechanics there actually KNOW how to carefully tighten those delicate threads that seem to be where the leaking is coming from...the Transmission Cooling Line...has to be gently screwed in...NOT strong-armed, or cross threaded. I have family with knowledge about these things, just not close to Redondo Beach. Now because of the Warranty,and no money tree, we have little choice but to return to this place. Gosh I hope it goes right this time. The Trust is gone. Beware.
EDIT: We just picked up Mom's Car from my Mechanic. AND YES a New Water Pump Assembly had been installed, with the Pulley Assembly. So we were NOT Lied to about that. I want to keep this as Honest as Possible.
Another EDIT: Jan 21, 2017 ...Mom seems to finally have a Radiator that is working fine. So a Thank you to Precision Automotive for getting it right. Thank you also for the clear description of the Warranty you offer. read more