Excellent service; quality job completed in accordance with promise date…read more Personnel were progessional

A&J Collision is awesome! I needed some collision work done and they were the only shop that was…read morestraightforward, honest and timely. A&J gave me a fair and extremely competitive quote so I selected them to execute my repairs. After beginning my repairs, I received a phone call from A&J notifying me that the price of my repair was actually going to be cheaper than my initial quote. A part needed for my repair was less expensive than anticipated and they were kind enough to pass that savings to me. In addition to the great savings, the work done was also quite good. A couple of weeks after the repair was completed I noticed a small issue with the repair. I contacted A&J re: the issue and without hesitation they rectified the issue. They are fair, affordable, respectable and guarantee their work. What more could one ask for in the auto repair industry!

This place is amazing! They took care of our car phenomenally. We worked with Jacquelyn and she was…read moreso kind and sweet. She made sure we were taken care of. They also gave us a brand new loaner car that was high class! Once we got our car back, the car looked brand new. They detailed it and I couldn't believe it was our car. I highly recommend getting ANY work done here. The staff and the rest of the workforce are always friendly and they will definitely treat you like family! Jacquelyn you're awesome

Throughout the past years I've had multiple vehicles repaired here and since I naturally have trust…read moreissues of coarse I've gone to surrounding collisions in the area and around Michigan for estimates on each repair I've needed and every single time drakes always has a $200+ cheaper estimate than anyone else without even mentioning to them that I've taken it elsewhere, I've never had to pay more than their estimate quote, love their honestly and how helpful they are, all the repairs look as if nothing even happened, they aren't open on the weekends which is maybe the one flaw they have but I'd rather pocket that few extra hundred & not being able to pickup my car on a Saturday-Sunday...highly recommend this place to all my friends and family & you reading the review! Amazing communication & knowledge here! Add the detailing service to your repair, my car looks brand new inside and out when I pick it up, I'm always amused & grateful every time, thank you always!!!!!!!

Customer service was great. Repairs were excellent…read more Friendly owner. Great work

I completely smashed my hood a few days before my birthday and got a quote from the dealership that…read morewas well over $700. I decided to take it to haithem instead and that was the best decision I ever! He was so sweet and professional. He got everything fixed for a fraction of the cost of my original quote. Definitely recommending him to my friends and family. If you're reading this review to decide if you should go to him or not, definitely go immediately!

This place is beyond unprofessional. Pictured below is the damage I needed fixed. I dropped my car…read moreoff 11/13 (after waiting one month to be able to drop it off) and could not get it back until 12/14. This place does not care about customer service satisfaction. I got no updates until I called and if I called too much the receptionist just hung up or transferred my call to the service desk. I was given miss information on when repairs where being done, and when I told them I knew they were misrepresenting the dates (my insurance company was sending updates on estimates and payment dates) their stories changed on why was car was taking so long. 6,000 dollars and one month later I have my car back and will never in life recommend or use this company again.

Great service, and wonderful work. I had my car repaired and painted with them. I couldn't be…read morehappier. Wonderful prices as well, awesome job guys.

I'm so surprised at the bad reviews for this Gerber location because I had such a great experience…read more My car was hit in a parking lot and had damage to the front bumper and tire rim. I took it to this location for the insurance quote and for the repair, and it was such an easy process. Gerber handled everything from scheduling the service, ordering all of the parts, contacting me throughout the process, and even dropped my rental car off for me when I picked up my vehicle. The person's insurance company sent out someone to assess the damage and make sure the quote for the work that was given to me by Gerber was a fair price. The auditor actually said that he would charge more for the services and ended up requesting additional money from the insurance company for the repairs. So I know that it was a great and fair price even though going through insurance. Everyone is extremely friendly too. They were so easy to work with and made a really crappy situation better. I was not looking forward to getting everything repaired, but they really made it a positive experience. I would recommend them to anyone that needs body work on their car!

Took my vehicle in to get serviced and shortly after I got into another collision and decided to…read moreuse a different shop only to find out gerber did not install new parts on my vehicle, but used my old parts beware of this company!!!!