**Avoid at All Costs - Dishonest, Unreliable, and a Repeat Offender**…read more Hiring Ralph Valenciano,owner of Quality Roofing & Siding, LLC, was a complete nightmare. From the beginning, he was dishonest about the job, constantly making excuses and lying about the progress. He took our money but didn't use it to buy the designated materials, leaving us wondering where our funds actually went. His workmanship was terrible--sloppy, incomplete, and far from professional. He does not supervise his subcontractors and rarely visits the work site. He is a master manipulator giving truly believable explanations for delays, missing materials, lack of supervision, and errors in construction. To make matters worse, he has left our home in a complete mess, showing no regard for finishing the job properly. After dealing with this disaster, we discovered that he has a history of these bad practices. Unfortunately, we are not the first to be scammed by him. **Do your research.** Ralph Valenciano has worked in multiple Texas counties, including **Jefferson and Orange**, and has operated under other aliases, such as **CRS Construction**. If you value honesty, reliability, and quality work, **stay far away** from him. Save yourself the headache and hire someone reputable instead!

Where do I begin? It all started in late September when I contacted Ralph Valenciano with Quality…read moreRoofing. Ralph was initially very responsive and seemed genuine and trustworthy. This is very important to me and our company, as we are not local to the property we needed his assistance with. We approved his estimate to replace the roof on October 1st, which was eventually finished, in roughly 55 days. On October 8th, while waiting for the roof to be replaced, I asked if he knew of a good company that could assist with minor remediation work. Ralph said they handle a lot of repair/mitigation work and would be happy to help us with that portion as well. I was thrilled. We approved his estimate on October 16th, and this minor remediation job is STILL not complete. What should have taken 1-2 weeks at the most, I am here writing this 5 months later. I can't believe I let this go on as long as I have, and I'm embarrassed to admit it, but he kept assuring me it would be wrapped up soon. I was told THREE times he had passing air sample results from testing he had completed, and each time he claimed to have the report, he never sent it to me. It was either the testing company's fault for the delay in getting it to me, the report was on a laptop in a different city (four hours away), or he was on vacation and about to get on a flight so he couldn't email it, it was ALWAYS something. I finally reached out to a reputable remediation company that said he could complete the remediation work in a couple of days and would have results for me just a few days after that. I have lost a ton of time and money over this minor job because of Ralph Valenciano's dishonesty. Do yourself a favor and do a quick Google search before deciding to go down this road. I wish I did.

Stay away from this horrendous company. Not recommended...they don't do things right....zero starsread more

M & R installed a new roof on our home and on our garage. Assisted us through the process with the…read moreinsurance company,arrived on a timely basis and did a great job. It is warranted. Would refer them to other potential clients. Just be sure they thoroughly clean up all the roofing nails with magnets at your home and adjacent properties! Enjoyd working with Michael..,he has worked with friends. Good choice!

5 star customer service! Phillip was so easy to work with and we could not have been happier with a…read morerecent roof replacement! It's hard to find honest and reliable contractors and from start to finish, Phillip was so easy to work with. If you need an affordable roof and an amazing team to work for, Phillip is your guy!!

Phil responded to my inquiry to fix a roof leak which caused water to come through our kitchen…read morelight fixture enclosure within 15 minutes of me submitting my request on Yelp. He was able to come out within an hour same day and determine where the leak was coming from in the attic, and as soon as we had a dry weather day he came back out to do the necessary repairs to our roof. He even showed me where a couple of our pipe jacks had light coming through and water entry on top of our furnace and water heater. He was very thorough in making sure he would be able to address the issues properly the first time, and was priced very reasonably. We plan on utilizing Phil for future renovation work at our house and have no hesitation recommending him for any construction work that you need done.

Bought a house with no gutters. Watched the rain pour off in sheets all over the place. Got a few…read moredifferent quotes from various friend recommendations. ProRoofs was prompt at communication and came out to measure and survey. They got back to me the following day, were reasonably priced and could start as soon as it stopped raining. Install day was super fast, job completed in about 3 hours. All communication was via text and email, paid electronically. I wasn't able to take off of work but I easily managed everything via phone and security cameras. I never even met Henry or his team face to face but everything went smoothly. Just a few pictures attached.

I had some hail damage from a storm in April. I'd tried calling and setting up appointments with…read moreother highly rated roofing companies and no one was showing up when they promised, everyone was just so busy! I was talking to my neighbor who'd just had his roof replaced and he recommended that I call his contractor, he was happy with the work they'd just done on his roof and had known the project manager for years. I called Stuart with ProRoofs Restoration he was out that day to take a look. He gave it to me straight, I have Allstate and they are hard to get to cover anything but he thought the damage was enough to warrant the new roof. I called and set up an appointment for the insurance adjuster to come out. Stuart was sure to be on site while he was here to show him all the problems he'd found. Thanks to his efforts, Allstate agreed to cover the roof, gutter, and drywall replacement. We worked together to put together a contract we could agree upon. I did not want to include my back patio because it needs to be replaced, not just replace the roof. We did add another section of gutters to help alleviate some of the issues with water drainage on my garage roof and added and solar attic vent. Stuart helped me get the information I needed for the HOA approval which I sent by email and was approved in just 2 days! ProRoofs was able to start the project within a few days. They took 2 days to remove and install the new roof. The workers were very nice and professional, they did a terrific job. Stuart and his gutter contractor came out a couple of days later to measure for the gutters, while there, he noticed a gas smell. He called me while I was out of town to let me know. I suspected it was my gas lamp out front that had been blown out by winds and rain from the previous night, he helped turn it off for me. Also, they noticed the insurance company didn't give me enough credit to replace all the gutters. I tried to reach out to the insurance company and they were slow to reply and it was as if they didn't even read what I'd said. Stuart called and talked to them personally and I got approved for all of my gutters being replaced. The insurance company did not include the downspouts but thanks to Stuart, they were now covered. The final part of my project included drywall repair and paint for water damage in my garage. We waited until there had been a couple of good rains before moving forward to ensure the new roof was good, which it was. The painters came out, replaced, repaired, and repainted the drywall. Stuart was not satisfied with the job performed so he asked them to make some corrections which they did. It looks way better than before. Doing an insurance claim repair isn't always easy, but ProRoofs did everything in their power to ensure everything was done quickly and correctly. I couldn't thank them enough, it was a great experience and I would highly recommend the ProRoofs team. They were always there to answer my concerns and questions, the project management side of this was superb! They went beyond my expectations.

Was looking to replace our roof and requested a quote. Ended up going with a different provider and…read morereceived an incredibly rude email which I attached. If the owner is this temperamental before you work with them, I wouldn't want to know what he's like when something goes wrong. After reading this do you trust this business to have your best interests at heart? I would recommend doing what we did and finding a different company.

I called Monarch as I discovered a roof leak that was manifesting itself as a leak in my ceiling -…read moreall of this, of course, during a particularly rainy period in Houston. Given the weather, Monarch was able to come out the next day - Shane came himself to look at the leak from inside the house and attic as it was still not safe to go up on the roof in the weather. Then, 2 days later, they were able to get a crew out to inspect the roof and make the necessary repairs. Communication was a bit frustrating at times as the time table kept changing and we were running up against another round of multi-day rain chances, but it all got fixed in the end. We ended up replacing 9 rain collars and some roofing around my furnace vent, totaling $750. Seemed a bit steep, but when it comes to roof leaks and impending rain I didn't have much wiggle room to start over and get new quotes. I did appreciate that the crew doing the work took before and after pictures - that provided good peace of mind.

John was very informative and communicative every step of the way. Was able to work with our busy…read moreschedule and get insulation in fairly quickly. Would definitely recommend to others. Price was very reasonable.

of sheets of decking free, and showed me different roof shingles, colors (I was seduced by the idea…read moreof a red roof, but he counseled that the colored shingles often bleed), ridge vents, etc. I had them add gutter guards, too. He had a price quote before leaving my driveway Including a $435 "home show discount" When he got back to the office he "found some manufacturer rebates," and these two reduced the original quote by $1500 The price was also lower than the other company who gave me a quote Some other companies demand a daunting 50% deposit. Eight Point had a more user friendly approach They were able to come in just a few weeks to fit my schedule, and did a fine job. I told them not to run power tools (noise) before 8:00 am, and they didn't. I have a koi pond in the yard and couldn't have nails or debris falling into it; they brought sheets of plywood and covered the pond completely (photo). Their guys are go-getters, clean and respectful, hard workers - and the crew (photo) includes a gal, yes, up there hammering nails! As a female contractor myself, I appreciate that Greg had other jobs going on around the city but stopped by several times to be sure all was going well The team removed old shingles, replaced rotted decking, installed new shingles, ridge vents, gutter guards - all in one day (photo, mine's on the left) My neighbor had them do his roof too (no photo) and they were able to complete both in one day (each townhome is ¼ lot). As it fell dark there were a few things that didn't get completed, so, after having worked on other roofs all day, the team came back twice to finish those up. They did a good job cleaning up debris and nails, including from neighbors' properties The company uses some high-tech tools like drones to look at the roof. They hold weekly staff meetings, which I find impressive. And treat not just their clients well, but their employees, too A lot of reviewers mention their pretty roofs. I don't care much about looks - I care about a roof that's water and wind tight. I'm sure I got that, along with good service and fair price from Eight Point Exteriors

I had a disappointing experience with this company. They did not pay attention to the details of…read moreour conversations, which led to a lack of clarity and unsatisfactory communication. Based on my experience.

After selecting O&M Construction Services last week, they had my entire roof replaced today. That…read morekind of turnaround speaks for itself. I was already familiar with their work, but this was my first time hiring them personally -- and they absolutely delivered. From the first consultation, the process was smooth and stress-free. They listened, worked with me every step of the way, and never made me feel like just another job on the schedule. Omar is an exceptional contractor -- professional, knowledgeable, and genuinely invested in doing the job right. Jared was equally instrumental in making sure everything came together seamlessly from start to finish. Your roof is your home's first line of defense. It's not a place to cut corners or take chances. O&M gave me complete peace of mind knowing that one of my biggest assets is properly protected. If you're looking for a roofing contractor you can actually trust, look no further -- these are your people.

I am very pleased with the work completed by O&M Construction. The entire process was smooth from…read morebeginning to end, and I am extremely happy with my new roof. I highly recommend O&M Construction for their professionalism, quality workmanship, and excellent customer service. Omar took the time to explain the insurance process and guided me through every step of my insurance claim, making the experience much less stressful. The owner personally met with me before the project began and thoroughly explained what would happen, including the materials that would be used. The crew was courteous, hardworking, and respectful of my property. They also did an excellent job cleaning up after the work was completed. I am very satisfied with the results and look forward to using O&M Construction again for future projects. Thank you to Omar and the entire team for a job well done!