Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

My experience renting from this company was god awful. They never answer their phones or follow up…read moreif you leave a voicemail, and they kept 400 dollars from my security deposit for breaking one of the blinds in my room, only there were no blinds to begin with, I BOUGHT them. When asked calmly about negotiating that price the owner of the company said, "take me to court!" completely unprofessional, do NOT rent from here!!

I felt like I had to write this so that the next tenants to rent from them would have a better…read moreexperience. I just left an apartment that was managed by this realty company. I loved the apartment from the basement to the balconies it was great. What I didn't appreciate was the experience with Edge. First incident: My roommate and I lived there for 2 years and we didn't have window screens so mosquitos and flies were flying into the apartment by the masses. We sent a request to have them added in the Summer. It never happened. My roommate and I logged into the portal we use with them and saw our request was canceled. We never requested that. Yet somehow months later in the WINTER, maintenance, who came to replace a door for us that had a hole in it, came to check the windows as well for screens... We said that would have to wait for the warm weather again because we had to insulate the windows which was recommended since the apartment had drafts from everywhere and had poor insulation. Yet they never came back. And according to "Section 410.551 - Screens for Windows The owner shall provide screens for all windows designed to be opened on the first four floors opening directly to the outside from any dwelling unit or room unit provided, that in an owner-occupied unit, the owner need provide screens for only those windows used for ventilation." We have been like that for two years... Second incident: I reached out through their portal and called their emergency number when a faulty smoke alarm was triggering all the alarms in my apartment. It was a wired alarm and didn't know what to do. When reaching out to the two emergency options (a phone number to call or a message in the portal to submit), no one replied until the next day. The faulty alarm kept going on for hours into the night and I didn't want to break it and be liable for something that isn't mine. My question is why have an emergency contact number and portal if they don't work? And judging from the other comment on this page it seems someone had a similar issue of no response. Last incident: When we were about to move from that place we had some realtors notifying us via text that they would be taking pictures of the apartment. The thing is they texted my roommate and another number that wasn't mine. I never got that notification and my roommate was traveling at the time. So while using the restroom, two women were walking around the apartment and knocked on my BATHROOM door. I was both shocked and embarrassed. After discussing it they realized the mistake and apologized although I must admit they didn't seem to care about it all that much. I was upset but mistakes happen so I brushed it off. But in the upcoming weeks my roommate texted me two more times on different days telling me that they had texted the wrong number again to show off the apartment. Do they not have the information correct in their system or are they that careless with it? She had to text them back stating they were texting the wrong number. When they finally got it right, I was exchanging messages with one realtor who asked if they could come in at 1130 AM one day. I agreed on the time, yet they walked into the apartment at 1105. I was upset because I was working from home and had important information out. So I brought up the time and she stated that she was correct. But after checking her texts she saw she made the mistake. I am giving it two stars just because the portal feature was great, but I've moved around Boston and this was my least favorite experience on management. Part of me feels it was because the apartment was located in an area filled with college students and brushed it off as just other kids coming and going. But hopefully, this may provide some insight into the areas that need work.

I was not please with my experience with one of the agents there who represented me during a sale…read more I felt that the person just seemed interested in a commission and did very little to stream line the process. I would not recommend this person.

Our awesome real estate attorney Ellie Vining referred us to realtor Norman O'Grady at Prime Realty…read morewhen it came time for us to start looking for a condo. Norman was really wonderful to work with! He moves fast- you've gotta keep up! I mean that literally. The man is always buzzing about. He knows just what to look for when you're seeing a home. While you're there deciding if there's enough closet space, Norman's the one asking about the electrical wattage and pointing out little things you may have overlooked. He's great at what I called "kicking the tires." It's your decision, but he's there to help you and look out for you. Norman was there every step of the way and I always felt well-informed. He even made me feel ok about withdrawing an offer when it wasn't exactly the right move for us. I felt like I could call him anytime- he was always there to answer my questions and if not then, just a few minutes later. Yet at the same time, I never felt like I was not the focus of his attention when we were meeting. If you've never looked for a condo before, just know that you're looking at the same listings all the agents get, so it's on you to point out the ones you want to see and the agent will set it up for you. They're not going to comb through the listings for you and suggest what you should see. Norman was our buyer's agent- meaning that he was there to help us, the buyers, purchase a home (he gets paid through the bank, not you). He was there to walk us through the process, deal with the seller's agent and translate the homebuying language for us. He did all that- Norman is fantastic at his job. He's a straight shooter. You're in good hands if you choose Norman to help you buy your home! I'd recommend him to anyone who's looking!

I am so excited about the news I just received, I have to write a review! The best availability is…read moreaccountability and if your looking for a realtor who is available and willing to go above and beyond for you, I highly recommend Eric. After months of searching for an apartment in South Boston and dealing with sharky dishonest realtors, we were connected with Eric through his advertisement online. Eric was very prompt with his response and available to show us the apartment the very next day. While in the apartment, Eric was very knowledgeable about the area and honest about the market. With the competitiveness of South Boston, he advised us to offer a higher price which most people would feel questionable about. However, we trusted him and I'm glad we listened! I never once felt like Eric was only interested in making money, he was genuinely interested in helping us out (he even discounted his brokerage fee.) The landlord informed us there was upwards of 16 different applications on this particular apartment. Eric was able to negotiate on our behalf and get us this apartment over all other applications due to his hard work. If your looking for a great realtor to help you with your stressful search, contact Eric at Preview Properties. I will be looking to buy next spring and wont think twice about reaching back out to him!

This is a long delayed post, but reflecting on my ~10 years renting in Boston before I purchased a…read morehome, I had the best rental experiences through Preview Properties. The first time I rented through them, they gave my partner and I a little "welcome home" basket and were so helpful throughout the process--the rental was so perfect that we ended up staying for 3 years. More recently, Mervin Needham was above and beyond responsive and kind during a search a few years ago.

We found an apartment recently through David of Vangyard and It was really helpful…read more He guided us for many things and from my experience I must say vanguard has senior employees on place specially to guide customers properly and to run the service with good qualities . I had been to few other agents where youngsters responded in a different way. Make your terms clear and discuss with these guys they will help you out but ofcourse you need to have patience if you need a right place. :)

I have used Vanguard Realty since 2004 for purchases in Allston, Brookline, and last year in…read moreChestnut Hill. This has included three properties: two investment units and most recently a house I renovated, as planned, and live in. Vanguard has served as my rental agent on the investment units since 2007 when I decided they could do it faster, find better quality tenants, and for a higher rent then I was getting on my own. While Matt Bless is my primary contact, Howard and the others I have dealt with in both the Brighton and Brookline offices have continually provided me with the knowledge and service I demand. If you are looking for honesty, responsiveness, knowledge of the area and buying process then working with this team will be a sound investment as it has been for me. May 29, 2012: Closed another deal with Vanguard last month. Working on one or two right now that should come to fruition and close over summer. Continue to appreciate the great service I get from Matt, Howard and rental agents. The rental team at both locations found me real solid tenants for September as they have done for the last five years. Some at highest rental rates in 4 years. Could not be more pleased with personal and professional service. Thanks so much!!

Andres and Mario did a wonderful job on my kitchen cabinets!! they were so upbeat organized…read moreprofessional and respectful they even cleaned up an plugged my appliances back in!! Those men are fantastic and hard working! Thank you

Avoid renting from them at all costs. Main door to my building has been broken for weeks, meaning…read moreanyone can enter without a key as it does not lock. I have reported this multiple times. They continue to ignore my requests and have even deleted them from the portal. Their lack of urgency and care for a safety issue such as this is horrible. Do not rent from them.

Aldina from Boardwalk Properties was very helpful in searching for apartments in the Allston area…read more She was professional, experienced and a pleasure to work with. Highly recommended to anyone searching for apartments in the Boston area.

Hi I was shown a studio recently in cambridge. After paying the application fee of $50 the…read moreapplication ended getting voided . He did refund my money, but has anyone had that issue? I met with a guy named Michael

We can't say enough good things about Mike! From the very beginning of our home-buying journey, he…read morewent above and beyond every step of the way. Buying a home can be overwhelming, but Mike made it enjoyable. He took the time to truly understand what we were looking for, asked thoughtful questions, and offered insights we never would have considered on our own. He was always incredibly responsive, professional, and--most importantly--genuinely kind. His knowledge of the market was impressive, and he helped us navigate everything from competitive offers to inspections to closing, with ease and confidence. Thanks to him, we found a home we absolutely love, and the process was smoother than we ever expected. We can't recommend Mike enough!! Thank you!!

We had the pleasure of working with Mike Tinsley at Longwood Residential for both the purchase of…read moreour new home and the sale of our condo, and we couldn't be happier with the experience. From start to finish, Mike went above and beyond to make sure everything went smoothly! He was highly responsive, always available to answer our questions, and incredibly proactive in addressing any concerns that came up along the way. Mike was extremely patient and helpful during our search for a new house (covering many different towns), offering great insights and advice throughout. Once it came time to negotiate and prepare for the closings, we completely trusted him to get things done. Mike's professionalism, attention to detail, and commitment to our best interests truly stand out. It can be hard to find a real estate agent that you trust. We were fortunate to get introduced to Mike through a friend. We would highly recommend him to our family and friends now as well. He will go the extra mile for you!