Lack of transparency, follow-through, and support for neurodiverse children After four years with Precious Time, I was shocked by how poorly things ended. My son, who has ADHD, was dismissed suddenly and without prior warning--a decision that violated their own three-step disciplinary policy. What we experienced: Incident reports that were vague, inconsistent, and never properly shared, despite numerous formal requests Missed doses of ADHD medication with no timely communication Ongoing bullying that was brought up multiple times and never addressed A rotating door of teachers, inconsistent structure, and poor classroom management Staff who told my child he would be "sent home" if he couldn't "get it together"--which is especially damaging to a child with behavioral challenges We tried for weeks to resolve this professionally, but the lack of transparency and follow-through from leadership was extremely disappointing. Precious Time may advertise inclusion, but our experience said otherwise. If your child needs support or structure beyond the basics, I strongly recommend looking elsewhere. read more

I have spoke to Mrs. Robin(billing)about a credit on my account. No one wants to take responsibility as for the facts that I have previously shown in the emails that was sent to the owner. I have showed my concern multiple times. On Friday I talked to Mrs.Robins and she was being rude and a racists towards me. She was not understanding at all and the facts were over looked. No one has yet to show me how to make payments online. As I am over $600 behind. I was not billed in an advance as shown in the contract. No one took my payment to have it automatically taken out. No communicated with me about it until after a month my daughter started. I have child care subsidy and no one notified about how much I owed until after a month. I have shown my concerns to the owner and nothing is being done. So I'm just getting further behind and no one is doing nothing. Legally I have proof that the contract was breached and this can be taken to court. I am not being heard and no one wants to take accountability. I had a whole break down that caused me to step away from my job from the words that was coming from Mrs.Robin. As for the owner of Precious Time Child Development I am asking to be heard and for something to be done. Unfortunately I would have to take this to court if nothing will be done. read more

One of the best Child Care facilities around the area. Great Director and teachers who care deeply about each and every child. Have been sending my child there for years and he loves it. We as a family love Precious Time as well and would recommend their care to anyone. read more

Love precious time my daughter has been going here for two years and she loves it and the teachers are nice

We have been going to Precious time for 4 years now. We have been very happy here, any concerns we have had have been handled immediately by management. They are always evolving and changing in order to give the best education and experience for the kids. Highly recommended read more

We transitioned my son from an in home daycare to precious time. It has been a seemless process, My little buddy has made so many friends there and the enviroment is great for learning. Everyone who works there is super nice and supportive of all the kids. read more

Danger to children. Don't believe me- go look up their licensing state website violations. That's just the tip of the iceberg. Please don't let yourself or your children be exposed to the lies, cover ups, lack of following state child safety laws, infection control policies, and even their own "promises" they have in writing online, in handbooks, etc. don't believe or trust leadership when they say - we can't due to state and licensing laws, they will say this anytime that you ask them something they aren't doing to protect themselves- such as cameras being put up for parents to check in on their child, this is 100% legal- go ask a licensing and state agent yourself or read the law book online- this place needs to be shut down. Shame on such evil humans to prey on the most innocent and helpless of our population. read more

First off, I have been a mother for almost 8 years. I have never put my children in daycare because their grandparents have always watched them so of course, I was a wreck. With my dad getting sick and being unstable some days, I had to find a solution to missing so much work and that was putting my two youngest kids in daycare. I reached out to so many facilities and no one had openings. I was put on over 10 wait lists so when I came across Precious Time I was so excited. Right from the start, communication was a joke. I had to request a tour multiple times after they sent me the paperwork. I always had to reach out to them first but everything. Finally after many cancellations, someone was available to give me a tour. I went after work one Friday after having turned in my paperwork two weeks prior. I notified them my children would start that following Monday and they told me I needed to pay the registration fees. No big deal. They seemed a little more expensive than other places but I needed care asap. I brought my kids that Monday and realized that I didn't have the pin to get into the main door. No big deal, it's their first day. The lunch lady had an attitude because she saw that new kids were starting that morning and she wasn't told how many more kids to cook for and then while dropping my 16 month old off at his class, there was a baby (most likely around 3 months old) that was just dropped off for their first day crying uncontrollably. Her caregiver was obviously annoyed because of the crying and was swinging the baby in the swing very forcefully to try and calm them while rolling her eyes and muttering things under her breath. I was thankful that she wasn't my sons teacher but it definitely didn't put my at ease. I came to get them later and still no pin to the door. I also found out from my toddlers teacher that there was an app to see my kids care for the day like food intake, diapers changed, mood, etc. Management didn't tell me that. I didn't even have the login info and the teachers didn't tell me anything about how my kids did, just gave me their stuff and rushed me out the door. Second day, I drop them off with still no pin for the door & no login information for the online app. A few hours later while at work, I get a call from the director stating if I didn't turn my kid's registration forms in by the end of the day, they couldn't return. I emailed them TWO WEEKS before their start date. These forms included their allergies, their names, their information, consent forms, contact, etc. Why were these not reviewed before taking my kids into their care? What if they had allergies they weren't aware of & something bad happened? I let her know they were sent a few weeks prior but that I would send them again. When I picked the kids up later on, she said that their forms had went into her spam folder so she couldn't find them. I was reviewing the paperwork later on and noticed that the registration fees/additional fees were a lot less than what I was quoted and paid. It seems that I was charged over double the price for the fees. I reached out to the director through email about this and no response. Shocking. I finally got a pin for the door though on the 3rd day but it didn't work. Shocking. I reached out again about the online app but apparently it was "down". Shocking. I was finally fed up and took my kids out of the facility. After only 3 days, I was done with this place. My 3 years olds teachers were amazing from what I saw and she told me but with the unprofessional management, not knowing the care my kids were receiving due to no updates & no app login info, the double charging of the fees, etc. my mama heart couldn't drop my kids off there anymore. I reached out THREE more times about the fees I paid and a week later, I still have no response from anyone. I went to get my children's things and the director met me at the door, pretty much shoved them into my hands, and didn't have anything else to say. Please don't bring your kids here. read more

Open 14 hours a day what saver. Kids get preped for school and have at the same time. Love it and highly recommend it.