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    The Learning Experience

    5.0 (2 reviews)
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    5 months ago

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    6 months ago

    Safe daycare with great teachers. Priced right too! I would definitely recommend this daycare.

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    Precious Time Child Development Center

    Precious Time Child Development Center

    3.4
    (10 reviews)

    Lack of transparency, follow-through, and support for neurodiverse children…read more After four years with Precious Time, I was shocked by how poorly things ended. My son, who has ADHD, was dismissed suddenly and without prior warning--a decision that violated their own three-step disciplinary policy. What we experienced: Incident reports that were vague, inconsistent, and never properly shared, despite numerous formal requests Missed doses of ADHD medication with no timely communication Ongoing bullying that was brought up multiple times and never addressed A rotating door of teachers, inconsistent structure, and poor classroom management Staff who told my child he would be "sent home" if he couldn't "get it together"--which is especially damaging to a child with behavioral challenges We tried for weeks to resolve this professionally, but the lack of transparency and follow-through from leadership was extremely disappointing. Precious Time may advertise inclusion, but our experience said otherwise. If your child needs support or structure beyond the basics, I strongly recommend looking elsewhere.

    I have spoke to Mrs. Robin(billing)about a credit on my account. No one wants to take…read moreresponsibility as for the facts that I have previously shown in the emails that was sent to the owner. I have showed my concern multiple times. On Friday I talked to Mrs.Robins and she was being rude and a racists towards me. She was not understanding at all and the facts were over looked. No one has yet to show me how to make payments online. As I am over $600 behind. I was not billed in an advance as shown in the contract. No one took my payment to have it automatically taken out. No communicated with me about it until after a month my daughter started. I have child care subsidy and no one notified about how much I owed until after a month. I have shown my concerns to the owner and nothing is being done. So I'm just getting further behind and no one is doing nothing. Legally I have proof that the contract was breached and this can be taken to court. I am not being heard and no one wants to take accountability. I had a whole break down that caused me to step away from my job from the words that was coming from Mrs.Robin. As for the owner of Precious Time Child Development I am asking to be heard and for something to be done. Unfortunately I would have to take this to court if nothing will be done.

    Childtime on Alverser Drive

    Childtime on Alverser Drive

    2.1
    (7 reviews)

    I wish I could give this daycare zero stars! They have an unrealistic expectation of child…read moredevelopment. During a tour, I thought it would be a safe and nurturing learning environment for my son. I explained to ALMA LUYANDA, the director, that my son has speech delays, is very energetic, and doesn't listen well. She assured me that it was just two-year-olds and that they could handle him without any problems. Despite the high price of $366 a week, I decided to move forward with this place. However, shortly after she started getting my money, on the fourth day (less than a week later), she called me into her office to discuss concerns about my son opening doors and not napping. At the end of the conversation, she asked me to "talk" to my two-year-old about the rules. This was strange to me, but I tried. I developed this outrageous anxiety daily, trying to watch my son on their cameras to see if he was truly doing anything wrong. Over the next three weeks, I received three incident reports and was instructed to pick him up twice. All these incidents were completely within the scope of what a two-and-a-half-year-old would do. Instead of making efforts to create a safer environment for impulsive toddlers, they chose to blame the child and their ability to self-regulate. The second time they called me to pick up my child for opening doors, I asked, "Are you asking me to leave my job because my son is doing something a two-year-old is supposed to do? I pay you almost $400 a week for you to keep him safe?" Alma lost her patience and kept telling me he wasn't being safe. I explained that's why I pay you to do the job of keeping him safe because I can't do my job and keep him safe. I asked if I would get any kind of compensation or discount going forward. Alma explained that I wasn't because the rate is the same. Then she said she was short-staffed (I did know one of his teachers was out for her birthday, and I love her, but that's not her fault), so they couldn't watch him that closely because it's a big group. That simply doesn't matter to me because the price was the same, and you, as a manager, have to figure that out. I shouldn't be inconvenienced because you're short-staffed. She then explained that I would have to find a new daycare, but I had already paid for the upcoming week. My son's father went to get my son, and I asked him if I was getting a refund or if they planned on keeping my son. Alma also lost her patience with him and called the police, lying and saying he was threatening her! Which never happened. She banned him from the property and filed a police report! It feels like it's race-driven and not a conducive environment for toddlers. In reality, my child is just larger than most and has access to things that many of his age wouldn't have, but he has the same maturity and physical development as any other child his age. I am extremely disappointed by the sheer disrespect and lack of customer service I received. My son is a happy, friendly, and curious kid. He shouldn't be penalized for that.. All in all, I would recommend no one bring their children to this daycare unless they are robots that listen to everything they are told regardless of age. I am very disappointed!

    The staffing here are incredibly apathetic towards the children. They charge an outrageously…read moreexpensive price for them to refuse to keep any kid that behaves as such. They will kick your kid out for doing anything but sitting quietly without a refund! Children have been able to open doors and attempt existing the premises without supervision, and for that price I'd expect better service. That is not a fault of the child, it's the staffs responsibility to properly secure and guard exits. I suggest investing in some baby safe locks like any good daycare should have.

    Guidepost Montessori at North Chesterfield

    Guidepost Montessori at North Chesterfield

    3.0
    (2 reviews)

    About two month's after our child had transitioned to the 3yo classroom, we started to notice marks…read moreon her that weren't there when she was dropped off. Now we understand that as kids get older they become more adventurous and curious about their environment and other children. Accidents happen and we understand that, but in our case these "Accidents" were happening weekly, sometimes twice a week. The first incident: We were told that close to the end of the day the Assistant head of school and the classroom teacher were cleaning up, getting ready to take the kids to the play room for final pickup. They heard our daughter crying and turned around to find her crying on the floor. They tended to her writing an incident report stating that she had fallen out of a chair. When I went to pick her up I was notified about the incident and or course I checked out my daughter for injuries. When I saw how severe the injury was I started to question just how far she fell. So I went back inside asking to see where the incident happened and I was shown to her classroom. I was told she fell out of her chair and hit her face on the table. The mark on her face was basically a black eye, the chair is maybe 2 ft. off the ground and the table 4ft. How is it possible for her to fall hard enough to hit her face on the table and cause a black eye? The logic doesn't add up unless you add that my child was standing on the chair and fell from higher up before hitting her face. This brings up the question of why was she allowed to stand in a chair? Why wasn't she being told to get down, or removed from the chair prior to an incident happening? This was the first incident that made me question. Two days later I arrive to pick up my child and there is another incident report that I have to sign. This time a bookshelf had fallen on my child. Yes you read that right, a bookshelf fell on my child. This caused a bloody nose and a bruise on her face. When I questioned how something like this could happen, they explained to me that because their daycare is so new they hadn't had time to have the bookshelves secured to wall. They apologized and ensured that a ticket had been inputted to have the shelves secured to the wall. Now this is not 100% on the daycare. From what they explained the children like to climb on the bookshelves to reach books higher up. This was probably the case for my daughter, but there are a few problems with this. One, why are the children allowed to climb on a bookshelf. Even if it's secured to the wall, what happens if they fall off? Second, if they aren't allowed to climb on the bookshelf, why wasn't my child told not climb the bookshelf? Who was supposed to be paying attention to her to ensure her safety? Third, why isn't the security of the furniture within the classroom a higher priority? Furniture being secured is a basic necessity for a child care program to ensure the safety of all children that attend the school. Cabinets should have locks, same with drawers, same with furniture. This was not the case until after a child got hurt. The Third incident was the final straw for me. About 2 weeks later, I went to pick up my child and all of the kids were outside playing. I went into the playground picking up my child and I noticed she had a bruise on her face. I proceeded to ask her what happened and she told me she was hit in the face with a stick by another child. Now once again, children will be children. I cannot expect that everything would be caught and prevented. Especially for toddlers. So when this occurred I took her to the teacher that was supposed to be watching the kids outside, and she had no idea what had happened. Mind you there are about 10-15 kids outside. There was only 1 teacher. I then took her to the assistant head of school and asked why wasn't I notified about this, and again I was met with an I don't know. This time there was no incident report.

    The Guidepost Team truly takes the cake for care, attention to detail, and overall what it means to…read morebe a great Montessori School. Upon my first meeting with Richard, he was extremely nice and professional. We were able to partner up and complete multiple facility projects. When it comes to professionalism Richard and his team, could put on a a conference about how they are extremely responsive and attentive. This is what sets Guidepost apart from others. Whether that is me calling in and getting an immediate answer about a project or meeting on site to walk through the building's exterior and interior. When it comes to Child Care and Development, Richard and his team have taken this to the next step by offering the warmest and welcoming facilities I have been to. Each room and the set up of the entire building has a flow that encompasses growth but simultaneously comfort. It's evident their focus here is the children and I believe that is truly their differentiating factor. 10 out 10, 6 Stars if I could! Thank you Richard, and the Guidepost Team for this continued partnership we look forward to the years to come!

    Chesterbrook Academy Preschool

    Chesterbrook Academy Preschool

    4.0
    (4 reviews)

    It's been 3 weeks since my son went to school at Chesterbrook Stony Point, so far we've been very…read morehappy and lucky to have super nice teachers. They're young, bright, and very energetic. I get a report every day about his eating, sleeping, diaper changing, and various activities he's done through out the day. I call EVERY single day, and the principle Sara is super nice, and always give me a snap shot of what my son is up to. She told me I can call as many time as I like, she's super supportive and understanding. They update the app often so I can see the pictures of my son doing his little activities. Infant 1 only has 2 teachers, so there was only 8 children. They had a system, somehow whenever, I come, it was nice and quiet, and the children look BIG, clean, and content. Their curriculum is great, they'd tell us what we are working on with our son so we can also implement at home also. We're going to have more children, and I'd send them here too so we can go through we their programs. I like how there are 200 acres of wood Park right behind the school so the children would get fresh air circulating around.

    My son began at this preschool this past April. I must say this Preschool holds quite a few tenured…read moregems within it. My son was privileged to have Ms Amanda of the intermediates and also Ms Tori. They are an awesome team Tori took him in as her own and loved him. They were both so patient and loving!! He is now in pre k with even more vetted teachers one of whom had been there since 86. Ms. Tucker is extremely hands on with her curriculum and we get updates as far as activities my son participated in. She challenges him to make him better with retaining his lessons. He has made friends and I'm able to see him active and engaged each day on the playground and in class. My son has sensory setbacks, so my fear was always leaving him alone and being away. Since having him there, I don't want him ANYWHERE else. Bobbie and Sarah are amazing Directors and have both been so so accommodating. All of those ladies are like family. It's really touching to me during a time when childcare is hard to come by and undervalued at times, they always ensure my little boy is okay. That he is learning and not left in the shadows or ostracized. I'm forever grateful for the staff there. Thank you all!! I Absolutely recommend as a phenomenal facility to send your child!

    A Sense of Pride

    A Sense of Pride

    1.0
    (1 review)

    Good enough for someone who needs babysitting for a few hours. I am looking for more of a…read moreMontessori inspired program, or at least one with more creativity to help my child expand their knowledge of the world. For example, the place we chose has computer integrated along with practical life skills, and a more involved arts program. This program seems a bit snooty and judgmental, they provide most needs but I felt almost as if it were one way or the highway. I would like a say in my child's diapers, for instance as well as wipes and other necessities I feel is my right as a parent. I don't care for that kind of atmosphere - it didn't sit right with me, and I would prefer licenses posted for all employees. I believe if I am investing trust and money, then college degrees in early childhood education or primary education would be a must. Nice looking yard and play area. However, it seems like it would be beneficial to have older children (they will not accept children over 2 1/2). My husband would also agree the pick up and drop off area is a bit of a hassle because the walkway is not wheelchair accessible and includes many stairs, which is problematic for grandma to pick the kids up. Glad we shopped around, I stumbled across this business and a few friends from work have used their services but nothing to brag about.

    From the owner: A Sense of Pride is a small, intimate childcare home specializing in infant care through 2 1/2…read moreyears of age. We are state licensed and CPR/First Aid certified. Our emphasis is on learning through play and facilitating the early skills of social interaction, with special attention to age-appropriate education and development. We take great pride in our relationships with parents and strive to work as a partnership in the care of their children, with daily in-person communication. We have been in this business for many years and think of "our" parents and their children as family!

    The Goddard School of Midlothian - Walton Park

    The Goddard School of Midlothian - Walton Park

    3.0
    (4 reviews)

    If I could give Walton Park zero stars it would be generous. Beware and look at other schools!…read more Don't be fooled by the owners used car salesman business philosophy. Like most businesses, some of the staff can be great (like Connie) but they by themselves can't overcome poisonous ownership.

    4 years ago my wife and I set out on the daunting task of finding a preschool for our first child…read more We had a very specific set of criteria in mind (no more than 15 mins from home OR work, no more than a 4:1 ratio for newborns, a reliable development/education program that prepared for school, and a caring, honest staff) and set out on a series of site visits and interviews before committing to enrollment. As luck would have it, and somewhat surprising to me at the time, The Goddard School at Walton Park was the first school we visited and was the heads and tails winner amongst the schools we sampled. The school has a separate Owner (Ted) and Education Director (Connie), which I really liked because it allows each to focus on their respective fortes. I take pride in asking really difficult questions and Ted passed our interview with flying colors. Not only did he go to great lengths to explain the multitude of reasons why we should enroll at The Goddard School, he did so without a single cross word about ANY of his competitors. Connie was equally impressive in our conversation, explaining the details of the Goddard development philosophy and how that tied into their preschool educational plan. Both are incredibly personable, warm, and approachable. Also, a great selling point for us is that Connie is a retired nurse, FANTASTIC to have on site. From the handmade artwork that I receive daily, to the personalized reports that are sent home each day, to the cleanliness of the facility, to the exceptional teaching staff, to the special events like Summer Cookouts, to the on-site amenities like Little Kicks (through the Richmond Kickers), The Goddard School has exceeded our expectations in just about every way. Folks tend to knock TGS for not providing lunch for their children; frankly, I like the ability to tailor our lunches to the specific likes and dislikes of our kids. While schools like Primrose may provide lunch, it is a single option each day and pickier (or diet-restricted) children may be out of luck. When you throw in perks like a multi-child discount and referral bonus, it is 5 Star all the way around. The entire staff goes out of their way to make not only the children, but also the parents, feel like a family. In summation, we love it here and are pretty sure that you will, too.

    The Learning Experience - childcare - Updated August 2026

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