It started with the ease of booking an appointment online…read more This was my 1st time going to this nail salon. When I walked in, the owner greeted me and showed me where I would be seated . Kat was my nail technician and she's amazing!! Super friendly and did a very thorough job. No complaints on the prices either. Run... don't walk if you are looking for a new place to get your nails done.

Hellooo best nail salon around. Clean, fast but not rushed- prices you can't beat anywhere. I…read morewouldn't go anywhere else to get my nails done. Been coming here for years and have no complaints

Jess is as good as they get. She's so talented, anything you can dream of she can do. I've been…read moregoing to her for a bit, then stopped because I live a little bit far and I had to go back. Her designs are amazing, and she doesn't soak off the gel in acetone like most salons (which makes my nails terribly weak and peel, yuck!) she buzzes it off which is also faster. Her new shop is so warm and inviting, she always has a good playlist going too! Two huge perks as well, you can make an appointment via text AND she gives a discount if you pay cash. .. I'll never go anywhere else :)

Words cannot describe how amazing these ladies are ! I love a gel manicure but they take it to a…read morewhole other level. My nails always last without chipping or peeling and they are very thorough with the process while being super time efficient ! No harsh smells when you walk into the salon and it's a super chill with environment. I drive from Pawtucket so that should be enough to tell you to try them out In RI terms that's like driving to the other side of the country and I'll continue to make the journey.

This is an extremely strange nail salon. I went a handful of times trying to make it somehow work…read morebut the final deal breaker for me was when one of the employees harassed me unceasingly regarding my nail appointment upon my arrival. She asked if I had an appointment and I responded yes but she then proceeded to ask me several more times. I strongly suspect that it was my off-day attire that included a hoodie, baseball cap and mask that guided her non-stop barrage of questions. Understandably, I was extremely underdressed but so what, we're at a nail salon, am I required to wear my Sunday best? I can't understand the oddness of both the employees and customers of this salon. After sitting down awaiting my appointment, the customer that was being attended to by the "question asking" employee stared at me intensely. I noted that before embarking on her uncomfortable stare down, she was whispering with the employee. Of course I don't know what was said but whatever it was most certainly prompted the stare down. When my nail technician did finally appear, I guess he had overheard what transpired but elected not to chime in, informing his over zealous colleague that I did indeed have an appointment and I wasn't just sitting there awaiting the right moment to rob the place. In retrospect, I feel that if he had simply spoke up, that uncomfortable situation could have been avoided. Once he started doing my nails, he launched into this extremely awkward dialogue about how his colleague didn't recognize me and thought I was someone who wandered in off the street without an appointment. He also mentioned my attire and how they aren't accustomed to seeing me dressed that way. REALLY!!! It took me a while to fully grasp what I believe took place. I think this nail salon to be a place where only a certain type of people are welcome and anyone deemed different is not welcome and as if the staff were not unwelcoming enough, even the impolite customers who sit and stare unceasingly are odd and impolite. This is an unfriendly and unwelcoming place and I am not okay with their behavior. Not once during my handful of appointments was I even greeted when I walked in the door. On top of all of the above, they really aren't that skillful in the business of nails.

(Update: 6/2020) Paul! He's amazing, consistent, and friendly. He's done everything for me: from…read moredip, gel, acrylics, he's consistently reliable! (2019) I have dip, way better than shellac! So nice stays on for about 3 weeks. Staff is super friendly

My first time coming to Alex and she's amazing!! The place is clean, organized and neat. She's very…read moresweet and friendly; had a great conversation and she made me feel comfortable. I explained to her what type of colors I like on my nails, since I'm brown skin color, I like color that pops but not too bright or too striking neither too dark, or that could blend with my skin color (I'm a little complicated since I don't like all colors lol), but she was very understanding and helped me suggesting different colors and pick the perfect one. I loved the result . Prices are very affordable. I'm definitely going back to her and I highly recommend her

Alex is such an amazing person, she makes you feel comfortable, and easy to talk too. Alex took…read moregood care of me and was very gentle with my nails and cuticle care. My new fav nail tech in Johnston. Absolutely in love with my natural set, thank you so much!

I started going here over 12 years ago and have been going to my nail tech Amy ever since. The…read morevibes were great at first then started to go down hill for a bit. My nail tech left to go to a different salon and I tired to stick it out at the salon but the newer people were so rude and yelling like fighting with each other over the shape I wanted my nails. Needless to say I followed Amy wherever she went. She has now made her way back to Tip Top nails! I'm glad to say that the vibes are very peaceful, less chaotic , and they do a great job.

Do not waste your money. Very unprofessional. She answered not one but two phone calls while she…read morewas doing my nails. My nails do not look the same. They are misshapen, charged me 50 dollars for a fill and 2 broken nails. While I understand the broken nails are my fault, but if I'm paying $50 for a fill my nails should at least look the same. I'm legitimately going to wait until they're outgrown enough so I can get a brand new set at my regular salon. Why I deviated from the place that always does them correctly is beyond me. Also got a lip wax from her as well and she burnt my lip very bad.

Friendly. Clean. Had an issue that had to be corrected on one nail. Took care of it right away. Not…read morethe cheapest place but enjoyable experience.

I am normally not one to leave a review at all if I have a bad experience I usually just take it up…read moreas not everybody is going to like what I like. But with that being said, I am the customer and I asked for the sides of my nails to be filled in as I do not like to ever see The Nail tip I like the nail to fully be covered with polish. I know that is not everybody's style, but it is mine. I asked for a simple white and white French tip. The French tips are crooked. The sides of my nails were not filled in, and when I asked for them to be filled in The Nail tech said quotations I don't do that because I file down the sides after and when there's too much polish on the sides, it looks chunky." I then shook my head and said OK knowing that as the customer I want what I want I am definitely not a Karen but when I am paying for service, I would like to be heard and feel like I am getting what I pay for. Onto the attitude, my nail tech was on the phone arguing with her boyfriend at the beginning of the service which again I was respectful, kept my mouth shut, but hoped that it didn't interfere with the service moving forward. It almost felt like she didn't want to do my nails and she just wanted to leave, which is not something a customer ever wants to feel after my service was done. She took her apron off, grabbed her purse and was running out the door, which again made me feel a little uncomfortable as a customer you never want your customers to feel that they're an inconvenience. Walking in the place was beautiful. It seemed very clean. The music was very nice. When I called for the appointment, the man that answered was very polite and super sweet. I will give this 2 stars as I will chalk this up as somebody not having the best day. But even on a bad day, first impressions are everything.

Services are amazing, staff is very courteous and attentive. I always walk in with my hands and…read morefeet a mess and walk out looking and feeling like a queen.

Vicky is amazing I have been coming to her for years . I had problems with my fingernails and…read moretoenails being so weak and just falling off all the time and over the years she has been treating them with Vic's vapor rub and she has me treating them every night and they are so strong now and I love my nails now!! She always goes above and beyond for all of her customers!! You have to come and get your manicure and pedicure with her!! She also eyebrows and waxing full services here.

I LOVE this nail salon. I used to see Heather when she worked at another salon and was thrilled…read morewhen I learned she opened her own place. I moved to New York a couple of years ago, but visit Rhode Island often. I make sure to squeeze in an appointment whenever I'm in town. Heather does incredible work and I trust her completely. I tell her what I'm thinking I want and my color scheme, she does the rest. Her work is impeccable!