Thanks, Rich and Katrina! I had a small but important earring fix (the post broke off the hoop) and…read moreRich expertly described how he'd make the repair, polish them up, and make them look brand new. He delivered! They were so friendly and patient and Rich established a personal connection quickly by sharing our Bay Area ties. Katrina made sure my order was ready in time to take on my visit this weekend with my daughter. Very happy! I want to return soon and shop at K & Co. Every piece in their cases is stunning!

I brought a watch there for a new battery. I'd usually do something like this myself, but it's a…read moreLuminox and has a 200m depth rating and I didn't want to risk damaging the rubber seals. They did it as I waited, $25 and about 3-4 minutes and I was good to go. Very fast. Polite as well.

Inside out: The location is small without a large parking lot in front but there is plenty of…read moreparking on the right side of the shared building. Service: I was having an extremely bad day I needed to get my wedding ring cut off (as most I had a bit of weight gain during the pandemic) and it had been a while since I could get it off. I was embarrassed and worried, I thought about going to the fire station since that is where it was recommended to get it removed at no charge. From the minute I interacted with them they were friendly, informative, and compassionate. Their uplifting attitude and helpful tips have me leaving feeling more comfortable and confident it was going to be okay. I am so glad I did not get it removed elsewhere! They told me to come back to get it sized when I was ready and a good time frame to do so. I am so pleased with the service I will be going back 100% for all my jewelry needs.

This overrated and overpriced store is doing a disservice to all of ID with a few fake gold…read morenecklaces they have. This would have been ok if the owner didn't scream at you over the phone for asking about their hours of operation. This grumpy old man straight up told me "go to hell and never come to my store." Sure I won't and will make sure no one else does either

I needed some work done on a necklace I had purchased elsewhere. They were very kind and helpful,…read moreknowledgeable, and reasonably priced. I would highly recommend it to others.

Awesome jewelry repair store! Ben did an amazing job sizing a couple of rings (one bigger & one…read moresmaller) plus soldering my wedding set. You can tell he takes pride in his work. I was under a time crunch & he was able to meet the deadline ahead of schedule! Definitely highly recommend The Jewelers Bench.

I was excited to order a wedding band for my future husband. I had a ring that I was trading in…read more When I ordered it on a Saturday and told I would get it within a week, I was looking forward to it. Instead, by Tuesday the ring doubled in price but my trade in stayed the same value. I was told, "sorry for the confusion". I know the price it said on Saturday. That was not confusion, that is bad business. I'm glad I was able to get my ring back, will not return to Diamond Girls.

Amazing experience. Lisa designed a necklace using extra diamonds from an unused wedding set…read more Turned out beautiful. Lisa was so easy and fun to work with. When I picked up the necklace my partner told me to pick out a birthday present. This was such a fun experience. Diamond Girls has the best selection of rings they designed. I highly recommend them.

David, our Rolex Specialist, went above and beyond for our special orders. My husband couldn't…read morehelp but buy another beautiful piece of jewelry from them. The quality and customer service is the best in Idaho!

I had a unique request and they fulfilled it within 10 minutes. I had a special piece of jewelry…read morethat I did not want to leave and be without and they made that possible for me. Everyone was kind and what a beautiful jewelry selection. I saw a couple pieces that I want a closer look at so I will be back. Thank you so much for making my day!

Great service, great selection and I am very impressed with this place. Very thankfulread more

This place and Donovan James are absolute low ballers. They offered me 23% of the appraisal value…read moreon a brand new ring and didn't even care to check the GIA report or the appraisal value in the first place. Since I can't reply, I'll do it here. Again, you guys didn't even bother to take a look at the appraisal value of the ring or GIA report. You offered $600 on a $2620 ring. I didn't need a spectacular offer and I never said that I wanted it bought for a specific price, so I don't know what you're talking about. The offer you made was a spit in the face and my review is completely valid, you just don't like it! I don't want to converse or engage in further business with you guys thank you.

I asked for a ring to be made, it wasn't simple but they said they could do it. They missed the…read morestated deadline. Two months of terrible customer service later they showed me an extremely ugly and unfinished product that they expected me to buy. The next day they offered to remake it for me as they knew they provided a substandard product. Due to the poor communication, customer service and incredibly slow speed, I declined and asked for a refund. If it's surprising to hear this from a store with a high review score, know that I've attached the letter that they sent me. It's against federal law to ask a customer to sign a document like this and I suspect that they have been practicing illegal business practices for a long time. Save yourself the many headaches and go somewhere else.

Went to visit with my fiancé and they were so kind since we walked in!…read moreMy fiancé designed the perfect ring and I love it! We love this place!

They have estate jewelry, so you can find some one of a kind jewelry and watches. They replace…read morebattery's, bands & crystals on any watch. They're honest and professional.

I can't speak highly enough of this business. Sergei is beyond reproach, when it comes to honesty,…read moreintegrity and fairness. I lost my wife to cancer 14 years ago...before she passed, she bought what she thought was a Rolex for my birthday. Turns out it is a really good fake, but the sentimental value far outweighed the lack of originality. The watch had some issues, when I was stationed in Texas, and the jeweler there did a poor job of repairing it, to the point that I put it away in its box for several years. After reading the reviews for Vasiliy's, I called and made an appointment to bring it in. Sergei not only fixed it, he brought my late wife back to me. Sergei and Natalia, I can not thank you enough from the bottom of my heart for the miracle you pulled off. You have my business until my last breath.

Nice store, great service with pleasant interaction. The owner is knowledgeable and willing to…read moreanswer questions.

Jon is extremely knowledgeable about jewelry and coins. He has years of experience in the industry…read moreand makes buying and selling feel effortless. Would highly recommend.