I am extremely disappointed with Precious Kids in Merrick and would not recommend this daycare to anyone. Today, I arrived at 10:45 a.m. (I usually drop off my daughter at 10 a.m.) and despite running later than usual, they refused to open the door for us. They claimed there was a "state guideline" that prevented them from accepting my daughter late, which is completely untrue. Turning away a child because of a small delay is hurtful and reflects poor practice, especially for a daycare.
In the past, they have repeatedly referenced a contract to justify their actions, but they never actually provided or discussed any contract with me. It seems they just make things up to suit their needs. They even kept a deposit from me and refused to refund it, again claiming it was per a contract that was never communicated. The lack of transparency and communication, especially from the director, Ms. Kelly, is deeply concerning.
As a small daycare, you would expect more personalized care, but unfortunately, Precious Kids is run poorly. There are far better options in the area that treat children and their families with respect and care. I highly advise looking elsewhere read more