I had the same driver each way her name was Christi and she was amazing. The ride was smooth and…read morepeaceful (i slept like a baby). My first time on the Greyhound and I honestly loved how surreal yet safe and serene the trip was.

Bought a ticket for my special needs Adult sister to ride from Eugene, Oregon to Idaho with a stop…read moreto switch buses in Seattle. the Driver was very ride from the start so much so she called me because she was upset at his yelling at people for nothing. They arrived at 10:45 pm 15 minutes late but the driver assured her and 1 other lady being transferred that their bus was still there and wouldn't leave them. Well it did leave before they got there and then at 12am they were kicked out in the cold (30 degrees) and freezing and left on a bench for 7 hours overnight scared to death ( have you been downtown in Seattle at night?, she had not.) She was scared at the drugs and fights she was seeing. I lost contact with her after an hour and tried calling customer service, what a joke! Marco (a supervisor) told me after no solution was available I should take better care of my sister in the future and not buy a nightime ticket! That's all they had for Christmas week folks. Then after calling back another supervisor "Bill" told me if I was so upset maybe I should drive the 8 hours myself and take care of her myself because they cant do anything about leaving her outside freezing and scared. I'm appalled that he said this happens often and I should just understand their policies about late buses. you would think communication between the drivers of these buses would fix this, but apparently it is common place. NEVER use Greyhound and never call their customer service because they aren't even in the US! Both times I got India and couldn't understand them very well except their insults. they couldn't even tell me what time it was where she was and wouldn't admit they weren't in the country but it was very obvious they weren't. Greyhound should be ashamed not of just kicking her out in the cold, but telling me I should take better care of my sister when I wasnt even there to do so.

I love you from the very Coeur of my soul, Eileen. I guess I gave my Coeur to Eileen…read more This is a cute little Greyhound station in Idaho, in the far and gorgeous northern strip which sticks up to Canada and interrupts what would be the meeting of Washington and Montana. It serves the little town well from the A&D Mini Mart on Appleway Avenue. Yes there is a little mini mart which is a little convenience store that doubles as a Greyhound station. Pretty awesome and very much small town America. I've been through here only once but it was delightful. Actually twice, but the first time I slept through it and have no memory.

Repeatedly unreliable and rude -- avoid…read more I used Special Mobility multiple times and my experience was consistently poor. Their call center reps are rude on the phone, often schedule pickups for the wrong dates and times, and fail to correct the errors. Each time I asked to speak with a manager, tqhe staff became argumentative and insisted I was being rude -- even though I stayed calm and only asked for the service I paid for. I cannot rely on them for timely rides and customer service only makes the situation worse. Not recommended.

I have a family member that unfortunately has to use Special Mobility and now i have had multiple…read moreexperiences with Their call center reps are not only rude but 65% of the scheduled pickups end up being the wrong dates and times; overall, leaving my family member stranded without a ride to a important medical appointment. Due to their negligence the medical provider refusing to reschedule the appointment due to cancellation on the day of service. after bringing this to the attention of the administration, Many weeks have passed and still nothing has been done and the rudeness has only gotten worse and management has neglected to return my phone calls at my request with This I might add, it is a shame that sick and elderly people have to deal with representatives like this in order to get a ride to a medical appointment. It's almost as if the call center employees are sociopaths that get some sick joy on controling the weak and sick; thriving off ruining everyones day Until upper management makes drastic changes to their call center employees this company is more then likely going to have numerous legal problems in the near future due to their employees. Freedom with their patients, information releasing it to almost anybody!!!

STA Plaza is connectedvto the skywalk system. It has a few fast food optiond, a couple of…read moreconvenience stores, and areas to wait on the outside and inside.

I prefer to speak only when Spokane to…read more I was going to STA-rt my review with a bad joke but I decided to STA-y clear of such folly. This is where the Greyhounds stop which is why I come here. The Spokane bus station has gorgeous rounded walls and silver trim just like a lot of other stations in Washington state do. It looks like it's from the 1950s and it's absolutely adorable. I don't like that the Border Patrol steaks (I mean stakes, but they probably do that too) this place out and scares people. They should be ashamed of themselves. It looks old and a little dimly-lit on the inside but there's plenty of waiting area which is good. It's lovely for Spokane and works perfectly.

I prefer to speak only when Spokane to…read more Who knew there was a transit center out west of Spokane, in the middle of nowhere, literally on the high plains of WA state. It's located in a very odd area but does a good job keeping the rural folks connected if they don't have cars, which most of them do honestly. This is where the Greyhounds stopped just once out of my 4 or 5 bus trips into Spokane, and I have no idea why. I prefer the main station though. The Spokane bus station has gorgeous rounded walls and silver trim just like a lot of other stations in Washington state do. It looks like it's from the 1950s and it's absolutely adorable. I don't like that the Border Patrol steaks (I mean stakes, but they probably do that too) this place out, as well as the station downtown, and scares people. They should be ashamed of themselves.

If I could've left zero stars I would.This low budget bus line I guess is contracting thru Amtrak…read more Both companies are garbage as far as I'm concerned. The old man agent named Gary apparently thinks he can speak to people anyway he wants. WRONG! So because I was bait and switched to this garbage bus line without notice. So let me save you the headache, but an airline ticket. Way less brain damage

From the owner: Northwestern Stage Lines is a transportation company based in Spokane, Washington along with their…read morepartner company Boise-Winnemucca Stages, based in Boise, Idaho. Our passengers now have the ability to book rides from Seattle to Las Vegas and many places in between due to our new partnership with Salt Lake Express. Currently, Northwestern Stage Lines/Boise-Winnemucca travels to more than 25 destinations with connections to Airports, Amtrak and intermodal bus stations. We take care of our customers, one customer at a time, by keeping the basics in focus. Providing a clean bus that’s on time and delivers a safe and uneventful trip. We operate a large variety of coaches from our facilities in Spokane and Boise, some of which are ADA accessible (wheelchair lift equipped). Our stages operate over 575,000 miles each year and transport over 200,000 passengers each year.

This is one of the cheapest ways to get from the Spokane Airport to Pullman if you don't have a…read morecar. They are very helpful. When my plane was half an hour late they waited for me. Their drivers are polite and professional. Their mini buses are comfortable. The only reason I'm not giving them five stars is because they only run this shuttle once a day in each direction, except on Fridays when they run it twice. It is a bit annoying to have to plan your flight around a once a day shuttle. They also run a shuttle between WSU and UI that is free for students, and that service is pretty good. Make sure you know where the bus stop is though, particularly in Moscow. The stops can be difficult to find and the signage is sometimes confusing. They also run special buses to Seattle for holidays. I have not used those services because the times never seem to be convenient, particularly for the return bus to Pullman. Also they only sell those tickets as a round trip.

Five stars to the experienced drivers, staff and owners. Weekend Express for Winter Break Jan…read more 12th. Not only did they give updates, have to re-route and still got our Cougs there safely and made great time under the conditions. #628 Was greeted warmly, loaded bags and excellent driver. Love Will be riding again. Give him a raise