Have been here multiple times to different departments and always great. Service is awesome and…read morealways find what I need!

Daniel really went out of his way for us. Young kid with a lot of patience and excellent customer…read moreservice skills. My father, who is a hard man to please said he hoped to run into him again. Best customer service we've had in this store.

I needed to get my backyard block fence fixed due to tree root damage. Great Seal Masonry personnel…read morewere courteous, professional, and knowledgeable. They were not my lowest bidder but my husband really liked Eli the owner's customer service during the free estimate. Therefore I asked Eli if he can price match and he did. Eli did a great job of explaining the process, took pictures of the different stages of the project, and always kept me in the loop. Thank you Great Seal Masonry for the great experience and for fixing my wall!

Eli was absolutely wonderful to work with. He came highly recommended by Preach Building Supply in…read moreBuckeye and did not disappoint. He returned my initial call in a short period of time and discussed what it was I was looking for and we set up a time that evening for him to stop by and see what he would be working with. 1. When he came to the house, he was on time. 2. He asked some great questions and thoroughly understood what I was looking to achieve. 3. He took photos of the previous work we were trying to match and later took great strides to get the right product by speaking with several supply stores to understand the correct manufacturer, color (Native .vs Territorial) of paver, and to also find someone with readily available product. Preach was 6 weeks out, his supplier was 6 days. 4. I had a quote sent to me about 90 minutes later. He was within budget and competitive. The other guys... well one gave me a verbal quote and did not come by and the third bidder forgot we had a meeting the next day and called me later to reschedule. No thanks. 5. On the job, he showed up when he said that he would. The one day he could not come, I was called by 7:00 AM to let me know what was happening. For the entire time he was on the job, I knew what he was doing and what to expect. In the 2.5 years here in AZ, I have never had communications like this from other firms on anything. 6. He cleaned up every night, He used tarps in the street to put the excavated dirt on and left no remnants of dirt or stray rocks behind. 7. The job is perfect! He even fixed two other places in my original walkway where the pattern had been driving me crazy and the ground had sunk leaving a rather noticeable dip. I do not write many reviews, but wanted to on this project as we are so pleased with the entire experience. He and his team were extremely polite, pleasant to work with, and no drama. I will hire Eli and his team for other work around my home.

The Good Closer to home than the box stores, and the stores…read morethemselves are easier to shop than the stadium-size retailers. Pretty good selection of the stuff I typically buy here-- nuts, bolts, screws, etc., stuff for DIY projects. This store always has someone nearby, ready and willing to help. One guy not only found exactly the fasteners I needed but bagged and labeled them for cost. That was very convenient. If you join their rewards program, twice a month you'll get a coupon for $5 off purchase of $25 (exclusions apply, such as items already on sale) Now and then they have good sales on stuff I might care to buy. The Bad The prices are typically higher than other retailers. So, even if you use the Rewards coupon, you're probably only breaking even as compared to shopping Walmart, Home Depot, Lowe's. Sigh. Customet service can be hit and miss. The folks out on the floor are great in being quick to offer help, but they may lack knowledge. The person running the cash register may not interrupt their visiting with another employee to give you more than a glance. Bottom line: it's worth it to pay Ace extra for convenience on small stuff, and I'm not reluctant to shop there due to any serious complaints about customer service. But if I need a bunch of hardware or I need moderately expensive tools that aren't on sale here, I'm probably shopping elsewhere.

Our experience was unfortunately not a positive one…read more We had a scheduled free estimate appointment arranged in advance. Due to an unexpected medical leave situation involving our office staff, we were unable to make the appointment as originally planned. We fully understand the inconvenience that scheduling changes can cause and would have gladly worked toward rescheduling the appointment professionally. Instead, the communication that followed was unnecessarily confrontational and unprofessional. Rather than attempting to resolve the situation respectfully, the interaction quickly became hostile despite the circumstances being related to an unforeseen medical issue. As a contractor, we regularly provide free estimates that require scheduling, travel time, project review, and planning before any agreement or compensation takes place. Emergencies and unexpected situations can happen in any business, and professional communication and understanding should exist on both sides. There were also concerns regarding expectations surrounding project costs and contractor responsibilities that suggested a difficult working relationship moving forward. For other contractors and service professionals, I would strongly recommend clearly establishing expectations, communication procedures, and boundaries early before investing substantial time into the project process. We wish them the best moving forward.

I've purchased 1/2 ton and ton loads which I've picked up in my truck several times. Since I have a…read moresmall truck that only holds 1/2 ton at a time comfortably they let me take 1/2 ton and come back for the other 1/2 ton (same day) and charge me the less expensive 1 ton rate instead of 1/2 ton rate x 2. Most recently I wanted the 3/8 inch which they told me comes in a minimum of 10 tons delivered. I felt like it was a reasonable price for an enormous amount of rock, especially delivered. I was happy with the delivery and quality of material.

Just a disguised scammer, selling 1/16,1/8, 1/4 rocks as 1/2. When asked about discrepancy they say…read morethat's how they come ( but one may wonder if they, in purpose, mix it with smaller rocks to beef up profits)...they prefer you to go to another competitor when you point out the scam.When asked about labeling the product 1/2 size when a significant portion is less than that, they say that it is not "1/2 size , is UP to 1/2" ( and that's where the scam lies). On a random test, about 40% of their 1/2 size is actually significantly smaller than posted size. Look for an honest company.

Highly Recommended!…read more My husband called 5 or 6 places and AZ Rock Depot's price could not be beat! My husband placed an order for 16 tons of Apache Brown. Matt gave him a call the same day and said he was on his way! The rock was carefully placed. Thank you AZ Rock Depot! We will definitely be back. It has transformed our yard. Gave the rock a light rinse and it is gorgeous! Thank you so much! We love it!

Josh, who delivered my gravel was very nice and and he unloaded it exactly where I wanted it in my…read moredriveway so that I could still get my car out. If it wasn't for him I would be giving 1 star for the customer service girls, untimely delivery that cost my son a days pay waiting around for 9 hours to help shovel it into my yard which was unfortunate, and the gravel I ordered was unscreened and filled with dirt.

The team here is awesome. They went above a beyond to help me match a color on a vintage vehicle. I…read morehighly recommend this store.

From the owner: Dunn-Edwards Paints is one of the nation's largest manufacturers and distributors of architectural,…read moreindustrial, and high-performance paints and paint supplies. They dedicate themselves to providing professionals and consumers throughout the Southwest with a complete line of the highest-quality and best-value paints, painting supplies, and equipment - as well as superior service. The company is devoted to preserving and protecting the environment and produces its coatings in the world's first and only LEED Gold-certified manufacturing plant.

Great help with new counter tops and paving stones. Great service. Easy loads of choices.read more

0 stars! Scam beware!…read more Customer service is by far the worst I have ever seen! I have asked 3 times for a quote and then can't give it to me. Is this even a real store? I would recommend shopping elsewhere. Axel is there sales guy, but again not sure if this is even a real store.

I used Boulder Construction before and liked their service. Prompt, professional I am 100%…read moresatisfied with my order and delivery! Thank you again

From the owner: We specialize in landscape rock, decorative rock deliveries for homeowners and contractors…read more Sand gravel, Top soil, quarter minus and other aggregates. We deliver valley wide