If you are even thinking about replacing or buying a new Appliance, please check out Infinite…read moreAppliance! I had first researched them a couple of years ago and ended up not replacing my refrigerator at that time. I should've just Done it back then! I had initially learned about them from OfferUp. I even sent him questions asking about appliances back then! He responded promptly and even gave me other options with no pressure at all! This time around, we were forced into finding something quickly when our 20-year-old refrigerator finally gave out. From start to finish by buying experience was easy and awesome with incredible deal and I got exactly what I wanted. Rafael made the already stressful experience for us very easy. The only stress I have with deciding between the two refrigerators. I had narrowed my choices down to! Excellent prices on the appliances and delivery! As soon as we entered the store, Rafael welcomed us warmly, and after a few questions he was able to show us a few refrigerators based on our needs and what we were looking for. He showed us everything from the new fridge to the scratch and dents and what he had on sale. We don't care about scratch and dent because we have kids calendars and magnets all over the refrigerator anyway. I was able to get a fridge at half the cost of what I was expecting to pay , with delivery taxes and take away my old fridge included in that price! They delivered my refrigerator and even took away my old one. They're very communicative about when they would be there to deliver at the time of purchase and even on the day of to update me on the timeframe and when they were 15 minutes away! Freddy and his partner (I unfortunately did not get his name) we're punctual, polite and very careful with the fridge and my walls! They took care to place the refrigerator where I wanted it to and even did the initial set up for me! I even received a follow up text a few days later to see how everything was and how we liked our refrigerator! I absolutely love it, and I love the excellent and genuine Customer Service! I almost forgot to add how easy it was to pay for the refrigerator! Everything was done via phone. I got a receipt on my phone and even a paper receipt to take home if you're in need of financing, they have an excellent option as well. 1000 out of 10 stars!

I had another great experience at Infinite Appliance. I needed to replace our Frigidaire fridge…read more I did not want another Frigidaire. They had Samsung and LG brands along with Frigidaire and Bosch. Many of them have slight scratches and some dents. The manager and her assistant are there to answer your questions. After sitting in their lobby and researching a couple of LG's and Samsungs they had, I decided to go with one of the LG's (https://www.homewiseappliance.com/lg-25-cu-ft-smart-counter-depth-max-tm-4-door-french-door-refrigerator-with-full-convert-drawer-tm-lf25g8330s ). It hand Never been used. Had 3 small dents and 1 scratch. I asked for the best price they could offer, and it was discounted more. Delivery, installation and removal of old fridge was very reasonable. I estimate I saved at least $500 from going to another appliance store including delivery. Plus, I could use the 1 year warranty from the manufacturer. I went on LG website and registered my brand new LG fridge.

I had a terrible experience with this appliance company, recently taken over by an inexperienced…read morenew owner, Jason. The delivery team damaged my hardwood floors after failing to use any protective coverings, and on the same day, they removed the refrigerator and canceled the sales agreement. Jason and the company repeatedly provided excuses, never showed up for promised repairs, used profanity, and told me to "stop b*tching" instead of giving a clear appointment date. They refused to repair or compensate, repeatedly telling me I could take legal action myself. Their products have no warranty or proper after-sales service, save very little compared to larger companies, and are very frustrating to deal with. I have kept all chat records documenting these interactions. it is Chinese so I didn't post it.

Great discount price is one thing, but excellent unmatchable customer service is what impress me…read more What's crazy, there even offers same day delivery service if you needed. I will definitely come back again if I need to replace old appliance again.

Agreed to buy an item from these guys and was told to be there before 4pm. I rushed over since I…read moredon't live close and wanted to beat traffic. Arrived at around 250PM. No one was there. Called the listed number and they told me they were out making a delivery....... Then why would you tell me I needed to be there before 4PM? Their hours are not regular they can up and leave whenever they want even when they tell you to meet them at their store. Wasted my time and gas. I buy a lot of tools but I wouldn't trust them. I rather pay a little more and get some sort of stability. If this is how they run their business I'd question how suspect their product quality and assurance is.

Bought a pallet off this place and the staff were really kind, patient, and welcoming. The Pallet I…read moregot was worth it for the price, in good condition, and had many stuff. Cute little kids running around too! On a Saturday, Wilvy and Catherine were there to help me. They know their stuff and were polite.

My washer broke and I needed a new one ASAP. I emailed a few places on craigslist and looked at…read moreother used appliance websites until I found A1 right by my house. Doug was so friendly and helped me with a washer that works great and was REALLY affordable.

If you need to get a fridge or washer or repair an appliance for cheap, this is the place to go…read more My bf and I moved in to a house with some friends and for a house of 7, there was only 1 fridge. Crazy right?! Since we were only going to stay at the house temporarily, I didn't want to spend a lot on a second fridge. I called around and A-1 appliances is definitely the lowest cost and I got the fridge delivered the same day! I highly recommend anyone in the bay area to give A-1 appliances a call before you go out to purchase a new appliance.

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

This business really knows their stuff. We had our kitchen done with them about 15 years ago and…read moreeverything turned out great so we went back. There were several new faces and we dealt with Shelley and Blake this time and were really impressed. No pressure, just great knowledge and service. Needless to say they came through again and we have an up to date amazing kitchen.

We've been loyal customers of University started several decades ago. Our recent visit a few weeks…read moreago was looking to replace our dishwasher purchased 20 years ago. Our sales person Newton approached us before we even finished writing the name down. He was very knowledgeable, friendly and professional; compared the various models, didn't try to upsell but sincerely working on meeting our needs. Our new dishwasher arrived a few days later. The contracted installer worked with us for a convenient time, showed up right on time and fished the job perfectly within 20 minutes. We are happy with the new dishwasher and impressed with the excellent service for both the sale and installation.

I recently discovered the Appliance Hub when a refrigerator delivery from another large company was…read moreperpetually delayed. After two months of repeated "rescheduling" I began searching online to see if I could find a replacement. The exact model came up on the Appliance Hub website, so i decided to look into it. I called the store and the attendant took a generous amount of time to respond to my inquiry, and to answer my questions about why their unit was priced $600 less than anywhere else I had seen it (i.e. was there something wrong with it...?) She explained about the service that AH provides of supplying new appliances at reduced cost because either the box may have been opened and then returned or unopened boxes may have been returned, in which case AH obtains them and offers brand new, unused appliances for much less. Genious. The great deal was not, however, the most impressive part of my experience...the communication and customer service were excellent. I did everything by phone and text, had my new refrigerator within a week, and had constant, real person updates throughout the week. Anytime i replied to their messages, a personal response came back almost immediately. This company is a model for excellence on many levels. I'm so happy that my old order failed so that i could discover the Appliance Hub. Very impressed.

The customer service in this place is amazing, I recently bought a fridge from them…read more Prices are very reasonable and the appliances are brand new. They have a great selection. I have saved at least $1200 on my purchase. I will be a regular customer from now.

Have been using LAJ for years, great service, quality material and great staff…read more JWH Construction

Hats off to LAJ wood product for helping out twice. First to find a nice secondary hand rail we put…read moreup to help my elderly father. Second after a couple of visits, consultations with staff, looking at other staircase examples we finally came up with a new staircase for my house. I was able to place an order by email and my contractor picked up with no hassles. Thanks again!!