This was the second time that I had these guys do work on my 2017 Ford Escape. They do great work…read moreand I have been very impressed. My only complaint is that I called ahead of time to get a quote for rotating my tires. Once the work was done I went to pay the bill and it was higher than what I was quoted. I was told that the extra charge was for "shop time". Take that for what it's worth.

My daughter was traveling. She called with car trouble at 4 PM. I was a state away. I picked B and…read moreD based on her location. Ms. Tiffany got her right in and right back on the road. Excellent service. From a Dad too far away to help in person, thank you for helping my daughter.

I've been in Clarksville for about two years now and I'm still discovering little gems that keep me…read moreout of Hopkinsville! These fine folks here will not break the bank when it comes to Flowmaster installations and are pretty quick with the turnaround of the vehicle. I recommended coming earlier in the day since they don't get busy til around lunchtime... PLUS! For the folks that decide to wait on their vehicles, they offer free wifi!!! #winning!

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

We hit a nasty pothole on I24 and experienced tire damage. Not only were they open after 5pm on a…read moreFriday night, but they had a tire that worked for our needs. They were very accommodating and a pleasure to do business with. They had us on our way in no time. We highly recommend!!

Amazing customer service!! They got me in so fast and the prices are a steal!! They were able to…read moreget us in and out so quick. They truly made a bad situation so much better

Brand-new truck. 4,790 miles. Catastrophic steer-tire…read morefailure at ~70 MPH on the interstate. This wasn't cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout--you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, I was told: * There was a "hole" in the tire * Because I had to drive on it to get off the interstate, I "couldn't prove" it wasn't my fault * Therefore, nothing would be done Translation: I was dismissed and effectively called a liar for handling a dangerous situation exactly the way you're supposed to. Let's talk numbers, since that's clearly the only language spoken here. This is a ~$100,000 vehicle. The tire in question is a budget Nexen tire worth roughly $200. Your own business cards advertise $100 referral fees. White's Auto Mall chose to protect a $200 tire instead of a customer. As a direct result: * I am moving all warranty and service work to another dealer * I canceled my upcoming Ram order * I switched to Ford You didn't lose me because of a tire. You lost me over principle, accountability, and a complete lack of customer advocacy. What makes this worse is the safety implication. This was a steer-tire failure at highway speed. Dismissing a customer because they followed proper blowout safety procedure sends a dangerous message: it punishes safe behavior and incentivizes unsafe actions just to "preserve evidence." That's not how serious safety issues should ever be handled. No concern for safety. No escalation. No attempt to help. Just delay, dismissal, and indifference. If this is how White's Auto Mall handles customers after a serious interstate safety event, buyers should think very carefully about where they spend their money. Apparently this dealership is doing well enough that it doesn't need repeat, loyal customers.

Great staff, they were super friendly and helpful! Had me in and out for my service on my jeep in…read moreno time!

Awesome place I needed one tire and they hook me up also they have this give a away thing it's…read morenice(not going to tell it all you'll have to come in and purchase tries to find out), customer service on 10. Highly recommend this place....

My boy! Been known Rick since 2009! Since I've been stationed in Fort Campbell until I retired! I…read morelove this place. They are definitely family to me. This place has seen me grow up here from my army days to getting married and having kids. Yes I've been coming here this long and I'm always taken care of! Make sure y'all tip these guys good! They work hard and they're the best mechanics out here in this area.

My husband and I have a used 2011 Honda CRV that has been pulling to the left since we have owned…read moreit. A few days ago we went into Checkered Flag, for what we thought was a routine brake pad change, and found out that our brake caliber was stuck. We had no time to order a part, no other from of transportation, and honestly no money for it anyway, so with some quick thinking Ryan bled the brakes and was able to pop our new ones on. This also took care of our pulling situation. Ryan is a Veteran, a local and an all around awesome and knowledgeable man. Plus, their walls are filled with really cool photos of the beautiful drag car, and the stories behind it made the wait feel short. I would not dare take my car anywhere else out here. So, do yourself a favor and give this place a chance! (Especially if Ryan is there.)

Excellent job. They're true professionals and reasonable. I've been there 3 times. They're also…read morevery fastidious.

A plus is the best automotive repair in clarksville hands down. The work is top quality, the…read morecompletion time is remarkable, and the price can't be beat. The service customers receive is unparalleled.

I didn't purchase my Subaru at this location and this is the first time I have used them for…read moreservice for my Subaru. We have had our Kia serviced with Wyatt Johnson in the past and it was a hit or miss experience. My Positives: I took my Subaru Forrester in today for a recall on the brake system and spring coils. I also had them replace the rear windshield wiper, since that is a Subaru only part. Marvin checked me in, texted me with an update, and called me when the repair was completed. This guy was really overly great and helpful in the process. He was spot on, almost to the minute, of how long it would take to get the repair done. My critiques: When I initially called to schedule the repair I was a bit turned off by the person on the phone (don't recall her name) because I have a 1hr 45min drive to the dealership and asked about the time-frame of the repair. I was told I would have to ask when I showed up at the dealership. Typically dealerships will quote me the "billable labor hours" of the repair, which at least gives some indication of the overall time. When I got in my car it smelled like cigarette smoke. As I have asthma, I'm overly sensitive to smokers and this was a bit of a turn-off.

lady in finance is rude and unprofessional will not come back here sold my car here buy wish I…read moredidn't