I had an excellent experience. Last year, I received a 2004 Ford Taurus SES from my father, and it…read morehas been my runner vehicle for my light fixture and décor business based out of Atlanta, GA. The car has over 300,000 miles on it but has always run like a brand-new vehicle, so when I started having issues with it struggling to accelerate past 40 mph and having trouble going up hills, I knew something wasn't right. When I first got the vehicle, we took it to Pep Boys, and they recommended that we visit a muffler shop to have the catalytic converter inspected. It was rusty, and although there weren't any visible holes or broken parts, we were told it was fine but I found out that that's not a part that you could just inspect from the outside. A family friend of ours, Demetrius R, who is a mechanic initially offered to do the work for us at a great price, but he actually ended up recommending Kraft Street Muffler -- and I'm so glad he did. I ordered an OEM catalytic converter from AutoZone ahead of time, and when I called Kraft Street Muffler for a labor quote, I was shocked to hear it was only $150 before taxes. Even better, they were able to get us in immediately, and the entire job only took about an hour. The technician who serviced my vehicle was extremely friendly, professional, and very knowledgeable. He took the time to educate us about the car and explain things in a way that went above and beyond what I expected. Since the repair, there are no more check engine lights on, and the car runs even more amazing than before. Faster and more powerful. Overall, it was a smooth, affordable, and trustworthy experience. I will absolutely continue to use and recommend Kraft Street Muffler to anyone needing exhaust or catalytic converter work.

Only go if your looking for a cheap repair and a cheap job done. May be a fine shop for repairs…read more Not the shop for custom exhausts.

I'm so freakin' blessed!!! Turns out that my old 325i 2005 BMW had its water pump fail and the…read moreowner of this very busy import car repair shop here in Clarksville,TN has gone so out of his way to be a great Good Samaritan. Not only did Thomas, the owner, fit me in to do this repair on a day he gave his people off to watch the eclipse, he put me to the top of the list, charging me about a third of what it would cost me at the dealership in Nashville some 90 miles away, and installed me in his air conditioned waiting room with a couple of bottles of ice cold water. I'm telling you, there are some really kind, generous folks down here. Thank you, Thomas!!

absolutely top shelf service. it's been a few years now. Car still runs, put custom engine in…read more. what they were able to pull off awesome. Been to west coast and back. will consider them first for future projects..

Super thankful for this shop which now has our dedicated business! We went the day of the ice…read morestorm, desperate for new tires because ours were bald. I'm not sure if it was the owner, but he was super helpful and quick despite not even being open for business that day - he stayed to help the community, including the several others that showed up while my husband was there. The value was very fair - but honestly, they'll get our business because of their character and how they run a business! Definitely better than any chain. 5/5, cannot recommend enough.

Great experience! Professional and fast service. I was driving a borrowed car when I hit a pothole…read morethat blew a hole in the tire. They were open on a Sunday and provided comparable tire options, they also reshape the rim that had a couple of dents and polish up some scratches as a result of hitting the pothole. New and used tires are reasonably priced!

Honestly, I personally had a wonderful experience. The receptionist who handled my call Mandy was a…read morelovely person to speak to and I was elated by her kind way. They are accommodating, knowledgeable, and honest! You really can't beat a place like this. God bless this company.

Had speed meter and heater go out on 2004 Chev, requiring entire panel replacement. Could not find…read moreanyone in Hopkinsville to replace. Best they could give was "we will look at it". Took it to Walker Auto. Andy Altman (Service manager) didn't even blink, just had it fixed. Have done business with Walkers before with car problems that other places would back off of. All ways left with problem resolved. Highly recommended. Yes they do charge for the service but they do the job. Will return I am sure.

This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

get ready to have your car take forever to be repaired and get ready to lay down several hundred…read moredollars to fix your minor issue. First you will get enrolled in their notification/text system with your appt there you will be greeted by folks on computers overly asking questions about your issue you will be given free coffee and popcorn but you'll pay for that later. Do not recommend.

The people at Honest-1 Auto Care are top notch. They do quality work at a reasonable price. The…read moreonly caveat is they are very popular so sometimes you have to wait a day or two to get all services completed. That usually includes ordering parts needed. The wait is always worth it for me! I always drive away knowing my vehicle is road worthy and safe again.

Very difficult to get in touch with your service advisor. The service manager called me back…read moreyesterday, apparently from his personal cell. When I was unable to get a hold of my service advisor this morning, I called back and Jeff blocked my number.

We were driving through town and our tire light lit up. We stopped and put air in the tire. We…read morecalled them and was told they could take care of us. Sure enough, we were in and out in less than 10 minutes. They pulled out the screw and plugged the tire. So happy they were honest and didn't try to sell us new tires. Thanks guys!

Called and asked for a quote on tires. Got quoted for $50 more per tire than I was seeing for the…read moresame tires on the Walmart website. I simply asked if they were willing to be a bit more competitive on the price. The guy HUNG UP on me! Never had a small business treat me that way A simple "no" would've sufficed. I'll never do business at a place that treats potential customers as such. Good luck. P.S. Called Gateway Tire Center in Clarksville and they have comparable tires for the same prices I was seeing online. Guess where I'm gonna go spend my money?

Brand-new truck. 4,790 miles. Catastrophic steer-tire…read morefailure at ~70 MPH on the interstate. This wasn't cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout--you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, I was told: * There was a "hole" in the tire * Because I had to drive on it to get off the interstate, I "couldn't prove" it wasn't my fault * Therefore, nothing would be done Translation: I was dismissed and effectively called a liar for handling a dangerous situation exactly the way you're supposed to. Let's talk numbers, since that's clearly the only language spoken here. This is a ~$100,000 vehicle. The tire in question is a budget Nexen tire worth roughly $200. Your own business cards advertise $100 referral fees. White's Auto Mall chose to protect a $200 tire instead of a customer. As a direct result: * I am moving all warranty and service work to another dealer * I canceled my upcoming Ram order * I switched to Ford You didn't lose me because of a tire. You lost me over principle, accountability, and a complete lack of customer advocacy. What makes this worse is the safety implication. This was a steer-tire failure at highway speed. Dismissing a customer because they followed proper blowout safety procedure sends a dangerous message: it punishes safe behavior and incentivizes unsafe actions just to "preserve evidence." That's not how serious safety issues should ever be handled. No concern for safety. No escalation. No attempt to help. Just delay, dismissal, and indifference. If this is how White's Auto Mall handles customers after a serious interstate safety event, buyers should think very carefully about where they spend their money. Apparently this dealership is doing well enough that it doesn't need repeat, loyal customers.

Great staff, they were super friendly and helpful! Had me in and out for my service on my jeep in…read moreno time!