As I prepared to choose a pool company I knew that I needed one that was not only able to build a pool but also help me bring my design idea to life. Pratt Guys did just that. They took the time to listen to what I wanted in my design and brought it to life. The best part of the process was the availability of those I worked with. In any construction project there are going to be challenges, set backs and changes. The key is having a team that is responsive and readily available to solve the challenges. The Pratt Guys proved to me that they were worth their salt by being completely available during the challenges of the project. In the end they produced a wonderful space that will be a focal point of my home for years to come. read more

Adam and Derek Pratt, and our project manager Jake did a phenomenal job with our backyard project from start to finish. Their scope of knowledge and attention to detail to make our dream backyard a reality was incredible. These guys are the best in the business! read more

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Hired Pratt Guys 5 years ago during the building boom. Contracted for a pool enclosure and an outdoor kitchen. In the course of the project, contracted in November, completed in May, I discerned that Pratt Guys is a GC in name only. Third parties performed all the work, and the Pratt Guys project managers displayed a woeful lack of equipment and management knowledge. Sub contractors worked on the project as their schedules permitted which resulted in a disjointed integration of the equipment and supporting stonework. In the five years we've had our kitchen, only the pool enclosure has been worth the cost. My Primo grill was installed without proper hardware, the plumbing was not adequate to support the outdoor sink and ice maker, and the electrical work was shoddy at best , and has required repeated attention. The stonework did not support the granite slabs adequately, and the granite cracked. Additionally, I've had to replace the sink pump and the ice maker. The gas grill and the separate large gas burner have yet to fail, but I'm keeping my fingers crossed. My apologies for not being able to post photos of the shattered Primo, granite cracks, etc. read more

Hey this place is really nice!! Like these guys are handy! They are mostly known for their pergolas, but they also do the whole shebang of beautiful backyards! Pavers, awesome outdoor kitchens ( wood burning pizza ovens!), fire pits, pergolas and probably anything you could dream of to make your backyard your own personal oasis! Their showrooms is beautiful and if your in the market for an upgrade you should stop in! read more

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Thank you, Pratt Guys! We are beyond thrilled with our pool/outdoor space! It's as though we're on vacation at a private resort whenever we step outside! When we first started thinking about adding a pool, and potentially an outdoor living space, we had very few ideas of what we wanted. The Pratt Design Team process began with walking us through general size/layout ideas based off our house and backyard, along with potential HOA restrictions. We then worked with Jack on the real design phase. He was very patient and understanding as we have always dreamt of a pool, but again not really sure what we wanted or the possibilities of what our space could bring us. Every detail of the pool itself, sunken kitchen, living space, equipment and future additions to our backyard was thoroughly covered with us. To make a long story short, Jack provided several options to choose from and surprisingly we chose the one that we hadn't initially considered! And, we LOVE it! The entire space turned out to be above and beyond anything we ever would have imagined. The Pratt Team handled everything - including HOA documentation, applications and permits. Overall, the process went very well and we are enjoying the outdoor spaces every chance we get! read more

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I highly recommend Pratt Guys for whatever you can dream up for your back yard! From start to finish for this large project everything went smoothly. Adam Pratt was so easy to talk to and help us from start to end . Always available always helpful. I wanted an unusual pool i did not want what everyone else had. So the designer Jack was the man ! Beautiful design in the shape of my pond behind and tweaking it just the way i wanted it. He was a perfectionist. My wants were met. I wanted to entertain without having anyone needing to step foot inside my house. So full bathroom with shower. Summer kitchen and an extra storage room closet because why not can always need extra storage. All under a concrete cabana with tongue and grove ceiling and skylight . The huge structure flawlessly attached to my house !! The best part the pool i wanted it all and got it all heated salt water , water feature and fire pit and overflow glass Spa . Hubby wanted a screen. I said do not block my view so extended screen it had to be and 2 stories of course to cover me at the balcony too from insects while i can still watch the nature outside like deers in the morning the hawks otters and owls at night . They did it all started November 2022 ended April in time for my daughter birthday party. I had to do nothing , they dealt with the HOA other contractors , clean up everything. They worked around the clock came early and left late. fixed back my sis and my outdoor lights to better than original. My neighbors had no complaints they actually only had compliments because they were so conscious of not getting in anyones way with the trucks and machinery . I tell you I am OCD i pay attention to details and can be a pain and i barely had anything to complain about and when i did they were there in a heart beat. Eric Always was there to help ! Man totally worth it. If you want your back yard done right look no further and trust me i shopped around. Glad i made this decision i don't regret it for a minute ! read more

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Working with Adam was a great experience. He was very knowledgeable on the Perlick products I wanted. The delivery guys were also very easy to work with. They took their time and did a great job. I would recommend Pratt Guys. read more

I've been following Pratt Guys ever since we met them a couple years ago at the Home & Patio show. To see their 'home grown' business finally set up shop in a beautiful showroom is a great testament to the support the Jacksonville community has given these guys over the last few years. They're a Big Green Egg supplier; which for my grill loving husband is fabulous news. From cement counters to fire pits to pizza ovens, they can make your outdoor kitchen dreams come true. And as expected, their pergolas are beautiful. I have big plans for my back yard and I know exactly who I want to help those dreams become a reality. read more

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Big waste of time. We let them know our budget was between 75k-100k so they scheduled a meeting with us. Upon meeting, they said they couldn't do a pool for less than 115k. We thought, if the design was impressive enough, we might be able to stretch it. We met with them a second time and their quote, BEFORE even discussing a simplistic design we were expecting, came in at 135k. I asked what the pool might look like and they said "after you put down 10% ($13,500) we can start working on that." I then asked if the quote would fluctuate and they said "only if you want to make changes to the design." What? No thanks. I blindly give you 13.5k so you can lock me in and give me a basic design that you know I won't like, to then upsell me on a different design? Odd business model. The arrogance that oozes out of this place smells putrid as well. We do NOT recommend unless you have unlimited expendable income. read more

We were so excited to meet with Pratt Guys about overhauling our back yard. Drove out to their show room which is impressive. First impression was good but they were to follow up and never did. After several emails and calls were not returned, my husband drove the 30 minutes out to Pratt Guys again. They had a story about what happened and scheduled an appointment for 2 weeks later. We drove out again a third time. The person meeting with us... Byron, was not ready when we arrived and we waited. We showed up with lots of photos of our yard and a video since they didn't come to our property unlike every other contractor we met with. We also had sent photos ahead of time with our survey. Byron didn't seem to know anything about them and was totally unprepared for our meeting. Our meeting was so disappointing and just felt like a waste of time. No ideas. No inspiration. No nothing. Never talked about what they could do to our pool. We'd asked about a water feature earlier. Nothing about that. Felt like he couldn't wait to get rid of us. No one has followed up. After all the hype about what they can do we were left with a huge let down. I guess our money wasn't good enough for them. read more

My husband and I really wanted to change our builder grade backyard. We agreed that the first step was to put in pavers. We went to the 2015 home and patio show and there were so many companies to choose from. My husband did a lot of research and said that The Pratt Guys were the best. Well they are far from it! I'm extremely disappointed in our experience. They promised us the job would be done in 3 days which turned out to be 2 weeks, they stained our wood the wrong color, killed a large section of grass with sealant and burned a few circles in our driveway when they were pressure washing during the cleanup. Despite all this, we really liked the final product and were ready to put this in the past. HOWEVER now 90 days later, my pavers have what I was told is efflorescence, which basically looks like a powder or cloudy dust on them. My husband sent Derek an email with the original concern on June 5th, never got a reply, just someone showing up at the house on the 23rd, 18 days later with a pressure washer. He called Derek directly on his cellphone, left a message and never heard anything back. The 24th, someone shows up to reseal the pavers even though they look exactly the same, again without contacting us. My husband actually stopped by the showroom that afternoon and spoke with someone who had no knowledge of anyone coming by that morning to work. They said they would send an email within minutes to which we could respond a picture. No e-mail was ever sent. He went as far as to e-mail the entire Pratt Team, which included Jason, Jon and Derek. Never heard back. I e-mailed myself 6/27 and finally got a call back from Derek who gave me this efflorescence story. He said he never responded initially because he was in Colorado, but that they have hired a project manager. He would call me back within a few hours, that he would have to check the schedule to see when they could come out and strip the sealant and reseal. No call back, this is now 24 hours later. read more

The most important and most notable attribute to Pratt Guys is the sincere level of communication!! We started the project going into the fall of 2018 which led into a very rainy winter causing delays and difficulties throughout the stages of our new backyard project. From the Pratt fellas themselves to the crews on the project every effort was made to ensure a fantastic project but more importantly keeping us sane and calm with every detail. This was so important as I travel for business and rely on good communication from personal projects to business projects. These are wonderful people in which i can considers friends and will definitely have them help with future projects read more

We hired Pratt Guy's in the spring of 2016 to convert our new construction boring backyard into an enjoyable outdoor living space. Before we decided to use Pratt Guy's we had multiple estimates from other "top rated" companies in the area. Most of which were more landscaping and landscape maintenance oriented rather than specializing in pavers. Some of these will also put a lien against your property to cover the cost of the materials and you are left hoping they pay everything back. We received a letter from Tremron shortly after putting our project into motion clarifying that was not the case with Pratt Guy's. Where Pratt Guy's really sold us was in their design. Just about every company we had an estimate from will show you the Tremron design book with mainly features projects from Pratt Guy's, not that they would mention it. Pratt Guy's will also provide you with a 3d rendering of the project incorporating your existing landscaping with their design. Some of the others ranged from anything to a drawing on notebook paper to saying we will figure it out once the pavers arrive on your property...not cool! There were a few bumps in the road along the way which were described as "growing pains". Some of the bigger issues included staining our wood the wrong color, killing a large section of grass with the sealant and burning a few circles in our driveway when they were pressure washing during the cleanup. While these were unexpected problems when hiring a top rated company, Derek did go above and beyond to make everything right even though I probably added a few gray hairs. Now that it has been about 90 days since the project was wrapped up l, I must say I'm extremely happy with the way everything turned out. The materials used and the quality of the install is definitely top notch. I'm sure my family will enjoy this space for years to come. read more

Pratt Guys - Fireplace Services Near Me - Jacksonville, Florida

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Pratt Guys just completed our fantastic new outdoor kitchen and living space! It took a while but perfection was worth the wait! The new kitchen includes a gas grill, Big Green Egg, burner AND a magnificent custom smoker my husband has been dreaming about for years.....the quality of the Pratt Guys work is excellent. They are with you every step of the way from design to punch list. I strongly recommend them if you are interested in building your exceptional outdoor living space. They are the best! read more

I'm incredibly pleased now that the project is complete. There were some hiccups in communication during the process, which is the only reason I didn't give 5 stars. I'd give 4.5 if I could. The design, material, and finished product is top notch...I couldn't be happier with the outcome! read more

Had them build me a fire pit and did a great job. Looks just like we had planned and the installation crew was awesome...took their time and positioned it perfectly! read more

This company knows how to create back yard dreams. They constructed an outdoor kitchen that was beyond superlatives. They ensured the entire construction process was transparent. As a matter of fact, the entire undertaking was similar to constructing a new home. We have entertained many guests over the last 90 days and during each interaction our friends and family were blown away by the lighting, the pergola, the quality of the gas burner and outdoor refrigerator, the sitting wall and the ten foot long floating marble bar! Prior to our decision to proceed with an outdoor kitchen, we were contemplating a new boat or the purchase of an RV. We have zero dissonance! Engaging the Pratt Guys to build our dream outdoor kitchen and accompanying space was the winner in a landslide! read more

Love the Pratt Guys! Our neighbors have given us so many compliments on our pergola. It makes the pergola on the model house in our community look like something from Fisher Price. I highly recommend this company for their professionalism and quality products. read more

My pergola and patio is the talk of the neighborhood! I had quotes from several companies and Jacksonville and Pratt guys provided a very reasonable price and more importantly provided exactly what I imagined. We had a pergola built, stained, and matching wood wrapping on pillars in my patio. They also installed weatherproof fan and drilled in low voltage wiring into pergola for me. They were extremely professional and finished the project in a reasonable amount of time. I have already recommended these Guys to several friends and neighbors. read more

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I LOVE PRATT GUYS! From start to finish... they were professional, courteous, ON TIME, lived up to their promises and delivered EXCELLENT Customer Service, then and now. Can't beat them. I recommend them to others all the time when they see our outdoor kitchen, appliances and Big Green Egg. AMAZING! A+++ read more

Pratt Guys Review Finding the Pratt guys to take down and build our deck was a God Send! We found out about them through a friend that sells roofs. He mentioned them to us and so we went to their showroom (more on that). I also contacted my contractor who build our new kitchen for us. Chris Hazlewood. He was the epitome of a professional and gained every bit of the respect I could give anyone. When I mentioned the Pratt Guys to him, his response was, "Don't contact anyone else, have them do the work". They're specialist in this area, and do excellent work. That's all it took for us! We went back to the showroom, vey impressive to say the least, and talked with Chris Pratt. He told us what they could do and gave us a rough timeline. He then came to our house and surveyed the job. They were quick to provide us with a quote that showed every detail of labor and materials. When we decided to start the project, his guys came out on time, and ready to work, complete with their trucks and tools! His guys were wonderful! So professional! The lead for this project, Steve, is a perfectionist. He took care of every detail and was not satisfied with anything less than perfection. They had quite the job to do as our back yard is not a yard at all, but a dropping slope into marsh. They had to install pilings into the ground and make sure they were set. It was an engineering masterpiece! We decided that if a hurricane came, we were getting under the deck for protection as it was so solid! The project took some time to complete due to inclement weather which resulted in our getting to know the crew pretty well. They were a GREAT group of guys! and they did EXCELLENT work. We HIGHLY recommend the Pratt guys! Allen and Barbara Langley read more

We recently worked with Pratt Guys on our backyard project, and couldn't be happier with the outcome and the process. From start to finish, everyone at Pratt was great to work with, forthright, and invested in our project. Highly recommend using these guys. read more

The Pratt Guys built me a stunning back yard! I am the envy of my entire neighborhood. I love my pergola and the way my backyard area makes my living space so much larger. The team was great to work with. There was a bit of a delay in the "time frame" they predicted for my job but they were super professional and got right on it when they moved on my job. The work crews were amazing! Out there all day working and almost a year later everything is still perfect. I was blow away by how well my pergola was placed into the ground! They dug huge 6 foot holes for the support poles! The hurricane did some minor damage to my home but the pergola and my patio were perfect! read more

Called and spoke with them for revised quote, they came out to conduct site survey but never sent the quote. Called to get it weeks later and they promised to deliver that day- they never did! read more