Horrible service! When you call, expect to be put place on hold before you can even say yes to "can…read moreyou please hold". And don't even try to call within 10mins before lunch or closing, because you will be put on hold, and left there. The office is a joke, and I am so glad to be leaving!

My parents are patients of Dr. Vicini for many years. I have been after them for all those years to…read moreleave his office. However, anyone with parents will know they do not like change. But if I could do one thing is help someone stay away from this office. This office is the worse I have had the displeasure of dealing with. They do not care about their patients or their family members. If you are seeking pills this office will treat everything with a pill. I am hoping that my parents will break down and finally leave this doctor office. Stay away at all cost

My 100th First to Review!…read more I always find it somewhat awkward reviewing medical professionals... from doctors to dentists, therapists and the like, the unique relationship formed between specialists and their patients seem a strange thing to attach a review to. In any case, the scenario is easier when you have only good things to report. Over the years I have had to switch primary physicians a number of times. Since having left my pediatrician for obvious reasons, insurance changes have forced these necessary adjustments. Fortunately, these exchanges have led me to Dr. Michael Campbell's care. Dr. Campbell is an energetic, knowledgeable, and personable physician practicing Family and Internal Medicine in Fall River, MA. A 2001 graduate of the Philadelphia College of Osteopathic Medicine, this physician works out of Millview Medical Associates and is affiliated with several surrounding medical establishments. As a healthcare professional myself, it is sometimes difficult to find a physician who will treat you like a patient. What I mean by that is many physicians expect and assume that you know everything there is to know about certain conditions, lab work findings, and medications. This is not the case with Dr. Campbell. He takes the time to willingly review and explain concepts that though familiar to me, are a nice reminder, refresher, or lesson when it comes to my own life. I can only imagine this service is enhanced for those lacking a medical background. He never appears to be in a rush with appointments and don't let this statement fool you... I usually only have to wait about 15 minutes to be called into an examine room. I always feel as though my statements and concerns are heard thoroughly and options in care carefully weighed between the benefits, risks, and what would work best for me individually. It's nice to feel as though you have a working and collaborative relationship with your physician. If you are looking for a primary care physician and he is available to accept new patients, I highly recommend Dr. Campbell for your overall health needs.

From the owner: Dr. Charles Delacuadra is an experienced Board-certified Family Medicine physician. Dr. Delacuadra…read moreis a graduate of the New York Institute of Technology and earned his medical degree at New York College of Osteopathic Medicine. He completed his residency in Family Medicine at Good Samaritan Hospital Medical Center in West Islip, New York and has been a Family Medicine physician and Medical Director at Family Health Care Centers in Eastern Connecticut and upstate New York for the past 10 years.

They've started using an "AI assistant" to take phone calls and it is an abysmal experience. I…read morecan't get through to an actual human being and nobody calls me back. The useless AI just says it will take a message but I'm convinced that no one is actually listening to any of the messages.

Well run practice group of competent medical professionals and helpful support staff…read more Primary care is facing a crisis. Primary care docs only get paid for about 40% of what they spend time doing. The reimbursement rates for what primary care docs do get paid for are significantly lower than they are for specialists. The economics virtually demand primary care docs sprint through their day seeing as many patients as possible, dedicating as few minutes to each as they can get away with. These structural problems, and other concerns, mean the country is facing a primary care doc shortage of 50,000 practitioners over the next decade. But here in Massachusetts, primary care in has been in crisis for years. If you're reading this review looking for a new primary care doc, you probably already knew that. Pros: Millview Medical, which is a Steward health care affiliated practice group under the direction of Christopher Joncas, MD, employs a small army of support staff to let the doctors do what they are there to do - practice medicine. The staff are generally kind, responsive, and competent. And while that should be the standard, it is, in actual fact, extraordinarily rare. The docs with whom I've interacted all have provided medically indicated and appropriate care - and if that sounds like damning with faint praise - it's not - competence is what I value above all else in a physician. Cons: I'd like to see them adopt the kind of patient portal other health care systems have (Partners has patient gateway, Caregroup has patient site) which allow patients to have access to all of their health records and securely electronic message providers. That is a massive capital expenditure and will, undoubtedly, have to come from Steward - hopefully meaningful use will spur them on to it.

My PA is excellent but office staff and communication are horrid. Feel I need to change because…read morewithout good communication it doesnt work. Ibe called and never received a call back at times. They dont like to talk on the phone and I heard they are getting AI for that soon. Cant run a business and care for patients by not communicating. BAD!!

i wish i can give a helf of one star…read more.. this place really sucks i've been going here for 20years since they were on county st. always had the same dr. mecedo now they say shes not my dr . that i have to fill out some stupid kind of form .. they can take that form and shuv it.. they gave me a dr. thats never there lol .. asked for the ceo number they won't give it why ...

My husband and I and our granddaughter had an appointment on Tuesday morning for COVID19 tests. The…read morestaff administering the tests, along with a security guard who was present, were extremely helpful and professional. A positive attitude, such as they exhibited, goes a long way. Thank you very much. Marie G.

Caring primary care providers and other services under one roof. There's a mix of patients here;…read moresome (like me) are in active recovery, some are here just for regular primary care. They take MassHealth and all those insurances under the Health Connector. I have a PCP here (she's a Nurse Practitioner -- there are a lot of NPs and a couple of MDs), see a psych provider here, see a cardiologist here, and have been to the Nutritionist here. I'm in the Suboxone program and go to group meeting here. Everyone is kind, straight-talking, and it's a non-judgmental zone as there are all kinds of folks here from every walk of life. NO one -- from my PCP to the other docs to my counselors - looks down on me here, talks down to me, or makes me feel like an addict. The care is good, and the staff are "real". I get called for outside quickly. It feels like family here. Even the folks that work here seem to like each other, and down-to-earth, and obviously like their jobs.The only fault is that their phones are good/not good and often have something screwy going on and I get transferred around a lot, but I can deal with it for the good care I get.