I have a love hate relationship with Aritzia in general. Their fits are always super cute on the…read moremannequins. When I get close to enough to touch things, I definitely see things with holes and snags on the racks all the time. Quality is also somewhat hit or miss with some material being thin and flimsy to the point of being see through or just impractical (looking at you pleather pants that don't breathe). BUT at least this is an outlet which means savings. I'm not completely opposed to getting things for a decent price! The only downside is that everything is final sale. The workers here were pretty helpful. After I had one girl introduce herself to me, the other ones left me alone. She helped me get a fitting room started when I was running out of hands. That system does seem a bit flawed though as they save your clothes by name but there's no tag or anything to it. They just kind of remember. I didn't find out they gave me the wrong clothes to try on until I was in the fitting room so that was a tad annoying. Other than that I had a pretty successful outing and got a few things for a good deal!

From the owner: Aritzia is an innovative women's fashion retailer. Each season, we curate a unique collection of…read morebeautifully designed clothes that are on trend, high quality and of good value. Our clothing, distinctive store design and personalized customer service are the core of what we do. We develop our own brands, treating each as an independent label with its own creative team and aesthetic. As a group, they have a few things in common: an effortless appeal, a focus on fit and an of-the-moment point of view. We sweat the small stuff. It's why we search out the best mills and factories around the world. It's why we consider (and reconsider) every last seam, pleat and button. It's why our clothes look and feel so good.

10/10 Experience. I needed a dress at the last min for my prom as the one I had prepared was chewed…read moreup by my dog Chewy (I know, the irony!) and the ones I found at the mall were all 2000$+ and the cheaper ones were older designs and just meh. later that day I came across her page on Instagram, (dresses.aseel) and was able to call her and get an app on the same day. I drove to her address and she had a lot of gorgeous dresses and was very helpful with finding the right dress for my body. I got a STUNNING black dress with a flower all across the dress, it is gorgeous, and for half the price of what I would normally pay for it in the mall. Would recommend and thank you to the owner.

I bought a dress the other week for my friend's son's wedding! The dress was absolutely gorgeous…read moreand everyone was giving me compliments on it! The owner is really nice and helpful too! Thank you Aseel

We stopped by this mall and we browsed through Kate Spade. They had a lineup outside the store with…read morepeople waiting to go in and I completely understand why. Once inside the store was very crowded and it was really difficult to navigate around the back end of the store. The prices were really good and the food employees were friendly. I saw a few purses I really liked but it being up getting something at Coach, which now owns Kate Spade (shocker)... woah!

the lines are insane and the merchandise is made for the for outlet…read more My visa got double charged and I'm still waiting for the fund reversal which is going to take up to 3 weeks....

In such large store with hardly couple of support staff. Had to literally go to cash counter twice…read moreto ask for assistance.

This is a review for the Saks Off 5th located at the Toronto Premium Outlets in Halton Hills. This…read moreparticular Saks Off 5th outlet replaced the old Hudson's Bay outlet, and can be found right across from the Brooks Brothers, Guess, and Kate Spade outlet stores, in the western portion of the outlet plaza. Overall, a bit disappointing. Some products also looked suspiciously similar to the stock on the shelves when the Hudson's Bay outlet was still around a few months ago. Granted, they did move some things around. The shoe section is now at the back, and a wider accessories section is now located to the right of the store (includes watches). There's a bit of a slightly (but very, very slightly) more upscale feel than the Hudson's Bay outlet used to have, with some higher-end brands like Valentino, Christian Dior, and Lanvin sparsely spotted at the shoe section or the accessories section - however, be warned that while there area variety of brands, product selection itself is very, very limited, and personally, the products didn't appeal to me at all. Other brands like Rebecca Minkoff (I didn't spot any of her classics - just one-off purses with her name slapped on it) and Marc Jacobs can also be spotted. Steve Madden, Jessica Simpson, Coach, also form a pretty significant portion of the brands that can be found at this location. I also found a Kate Spade purse for $149 at this location, that I found for $129 at the outlet a couple doors down. Overall, pretty underwhelming. I'm sure if you looked hard enough, you could potentially find something that may remotely appeal to you, within a reasonable price range, but while there were a decent amount of brands available, selection within each brand was disappointing. The store overall didn't feel anything special, and felt way too remarkably similar to other department stores in the GTA. If you want a more upscale feel, head to the actual Saks Fifth Avenue at the Eaton Centre/Sherway.

I had a very unsettling experience in this particular store…read more I was followed, and while standing in line waiting to pay, the sales associate waited, lingering almost as if to make sure I paid for the items I had. This type of behaviour was tantamount to begin "profiled." I was in disbelief. However, I returned a few hours later to purchase something else, and the same thing happened, this time by a different associate. I was unsettled, and in disbelief. I brought the two incidents to the store manager's attention, who appeared to be indifferent, and defended the actions. Not being pleased with the outcome, I filled out the customer survey on the QR code. I quite promptly received an email expressing their apologies and the steps they planned to take addressing my experience. During another email exchange, compensation was mentioned as a gesture of goodwill. I was assured by the customer service associate, that a gift card would be mailed out that week, and they'll follow up with me. That week passed and so did the following week without receipt of an email or gift card. I have sent 3 emails in an attempt to find out what happened and I'm yet to receive a reply. This really isn't the type of experience I would expect from any Ralph Lauren stores. The brand exudes sophistication, elegance, intelligence and order. This behaviour does not align with their brand and I'm quite disappointed.

My family and I used to love Polo Ralph Lauren. We'd definitely go whenever we were at an outlet…read moremall. Over the years though it seems as the quality has decreased while the prices have steadily been increasing. We did not have any staff interaction to speak to but the store itself was not in a disarray and everything was easy to find.

This story is completely absurd. We've visited itseveral times in February, and each time we left…read morewith the impression that the staff is entirely incompetent. But today they were at their lowest level! Whenever we ask to speak to a manager, they're never available. However, I suspect the person who claims the manager isn't there might actually be the manager. The level of service is shockingly poor, something I've never experienced elsewhere. The salespeople are poorly trained, with zero knowledge about the products or how to interact with customers. The customer service is truly disgraceful and shameful.

No offence but this store had Garbage compared to a brand which they sale. This store part of…read moreToronto Premium Outlets, which recently opened up in Halton Hills off of highway 401. The customer service in store was great and friendly. Don't worry about parking as there is plenty.