Quick response to request for quote. Definitely more in depth inspection and honesty than some…read moreothers who came over.

Never showed up for the appointment on the date and time they offered and I accepted.read more

Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

I had a wonderful experience with Tim! I had three other companies before him come to look at my…read morechimney, two were actively trying to scam me. He immediately found the problem areas and got my chimney ready for my house to sell! He is very reasonable in cost and even fixed a couple extra things just because he's a good guy! I will definitely be using his services again, 11/10! Also, he came out the day I called and it was fixed by the next day so if you're in a time crunch he's great!!

Hired to grade my gravel driveway. Paid the $6k deposit. Told me I would get a great deal to pour…read morenew driveway. I signed revised contract and paid the deposit. He tore up driveway, sidewalk and apron. His guy hit the water line. After that delay after delay. He miscalculated and then asked for thousands to finish the job. I says no he left the driveway tore up for 3wks. Had to hire attorney, get city involved, and job was completed by new contractor. DO NOT USE this guy he makes mistakes and want you to pay to fix them.

Our patio looks beautiful! The crew were very polite and professional. They cleaned up like they…read moresaid we would. We now have a beautiful patio. Thank you to Carter and his crew!

Deposit has not been refunded No acknowledgment no longer…read moreresponding No work or permits have been issued

Veteran Masonry rebuilt my front stone and brick steps, tuck pointed my two chimneys and did a…read morebunch of other brick tick pointing. They did a great job and did it all in one day! I would definitely use them again!

Ryan is dependable and responsive. He gave an accurate quote which was competitive but also…read morereasonable. He was also extremely helpful in explaining the issues with our chimney. We did not have to wait long for the repairs. Highly recommend this company!

Ryan was quick to come give an estimate and affordable! He was here when promised and got the work…read moredone quick! No more leaks from our chimney!

Taking forever to do a neighborhood project. The curbs in the neighborhood are being redone. They…read moreput a board down for everyone else to use their drive but my house. Every time I look, they're smoking cigarettes and watching one person work.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.