On Friday 3/20/20 I had the pleasure of meeting Mr. Kevin Costlow the salesman In the Athens store…read more Mr. Costlow was not in a hurry or your pushy car salesman type forcing you to make a purchase or up-sell you. Mr. Costlow answered all my questions and treated me like I was purchasing a 250k Loader. He told me my new tractor would be delivered the next day Saturday the 21st before 12 noon by one of their employees. He called me to let me know his delivery person was not there to deliver it on Saturday and he personally would brig it to my home. Mr. Costlow used his personal vehicle to make the delivery. This kind of service is unheard of nowadays. He was not in any hurry going over the proper operation of the machine and told me when I want to remove the bucket he would come back to my house to show me how its done the first time, WOW!. Now that is an outstanding employee that should be commended for his dedication to United AG. The whole process to make this purchase was about a half-hour. Thank you, Mr. Costlow, for your professionalism and knowledge of the John Deere line of tractors and implements.

Truly truly the WORST customer service ever. I called about a mini split. I was told that they…read morewould set it in the back or to the side for me. I told them I would be there WITHIN the hour! Showed up less than an hour. I was told conveniently that this one was on "layaway". The whole store is full of liars looking to only benefit themselves. The general manager is the biggest liar of all

what a magical place. I had never been to Atwood's but I stopped in looking for a pool float…read more While I did not find said float, I did find a wonderful store filled with all sorts of goodies. From pool cleaner, to cross-bows, from dog treats (which my dog devoured) to wrangler jeans and a popcorn machine- this store was great! I wandered the aisles bc I truly didn't know what I would find next! I picked up some sun hats perfect for a day on the lake, and treats for my dog- but I certainly will come back!

Leadership is fantastic! Mainly want to compliment the Service Department. I was notified every…read morestep of the process. Amazing service and amazing results once your machine is back. I'll go nowhere else.

every time I need service , the service managers come up with incredible story how I have caused my…read moreproblem . It gets tiresome . Ask the service manager on duty Saturday 11AM , how I am asking too much much of my 4044M and " overworking " it by handling round bale hay . Which my 1995 Kubota handled for 4 years prior and it was 3 cylinder 27 HP ...WTF , either you sell a farm tractor with EXTENDED WARRANTY , which sales person recommended buying so ALL repairs warranted while financed , I don't call $4200.00 repair for me to pay ANY part of acceptable deal . I believe UA&T double dipping , charge me AND JD .. something WAY off and was same about pinch over year ago with computer failure .. This has to stop . TS

This is my first bad review. I don't ever want to say anything bad about anybody so I'll leave it…read moreat that. Ordered a part on April 18th and still waiting. No tracking because I was told it will take 2-3 days, very poor customer service and it's not my first time buying from the place. I paid for part and shipping on the spot so it isn't my money. I don't need my part or refund, use the money and buy your employee a box of donuts or something. Good luck

Was helped today by David and a nice young man that we didn't catch his name, but they were super…read morebusy and went above and beyond to help us as per usual. We love this place and the attention we always receive. Great group of folks all around.

After years of fighting with a mower that constantly broke down, I made the decision to get new…read moreequipment. The staff at On Track Equipment really made the selection and purchase process as painless as possible. I recommend them as a first stop when looking and new trailers, mowers, or tractors!

The service department was great. Came in with a manufacturer warranty issue. The service…read moredepartment took care of everything. I will be back for service and repairs even if they aren't covered under warranty.

This guys definitely know how to treat the customer. They not just help us to find the equipment,…read morebut took care of all of the logistics of shipping overseas as well. Will definitely work with them in the future.

They Couldn't fix our power washer but gave us most of our deposit back. It was very hard to get…read morein touch with service department by phone.

I had a sputtering generator. Rather than charging me for a diagnosis and doing a quick fix for a…read morefew hundred bucks, the person I spoke to told me what I could do to fix it myself without taking payment. Just for that kind of honesty, I would do business with them in the future if the need arose.

Always use Kaddatz for parts on equipment & tractors They…read morehave any part that u need or they can find a way to get it Staff extremely courteous & knowledgeable

Same Auctioneer that runs the same type of scams under Diamond K. They steal pictures off other…read moresites and represent them as items being auctioned off. What you get is NOT what you think you;re getting!

Shady business! Do not trust them to service your machines. They will break it then scrap it to…read morehide what they did then offer nothing for compensation

Jerod and the folks over at United Ag and Turf got the job done!…read more We ordered a JD lawn tractor and the process was smooth and our lawn mower was ready for us when we got there equipped as we requested. Customer service was great and this store stocks tons of JD merchandise and part

My AC went out on Friday morning, and for Texas that isn't good, We spent the night in 95 degree…read moreheat in the house with several fans everywhere to make it through to Saturday. We wound up having to order a room portable AC unit at 5 AM. I went in at 7 AM when they opened and they wwere so kind to pull it off the shelf and help me load it in my car. They could have said that I had to wait for the email to pick it up, but they chose compassion. Thank you to Sophia at the desk and the young man that helped me to my car. This is why I come to Atwoods.

ATWOODs Tough Frisbees make my life complete! I am a local celebrity in my community being seen…read moreeveryday in the local park flying for these frisbees. I love them. I have about 35. Some were so rough, I needed fresh ones. Thanks to the amazing team at Atwoods, they arrived this week. Please don't stop making these! " You complete me"; signed Ziggy Stardust (Border-doodle) and local frisbee champion.