Full version…read more Aubuchon Ace Hardware in Watertown, CT handled a custom paint match for us and did it right the first time. We were after one of those green gray tones that everyone seems to be using in family rooms and living rooms right now, and anyone who has tried to nail that range knows it is easy to end up too cold or too sage. Ethan in the paint department steered us to Benjamin Moore and mixed exactly what we were picturing. He asked what room it was going in and how much natural light it got before touching the mixer. That is the part most places skip. Green grays shift hard depending on the light, and getting that question up front is why we did not have to come back for a second batch. Ethan was friendly and patient the whole time, no rushing, no attitude about us taking a minute to decide. Everyone we dealt with in the store was courteous. If you need custom color matching or Benjamin Moore paint in the Watertown area, go here and ask for Ethan in the paint department. Local hardware store, people who actually know the product, and service worth writing about.

Hardware and free popcorn!!! Always a win! I love that this location is more intimate than some of…read morethe huge hardware stores. The staff is courteous and able to answer questions. The young man that helped me took his time, helped me decide an option to buy, and was very cheerful.

I don't live in Cheshire anymore, but when I need something for my dad, this is my go-to. Friendly…read morestaff, fair prices, and full disclosure: my grandfather worked there 75 years ago before going into business for himself (and getting his tools and materials from there). Still, I'd be there even without the slight family connection.

I love shopping at this Ace Hardware store it gives you that old neighborhood hardware store…read moreatmosphere . This store is quite large, and I have found many items here that I couldn't find in a big box store.They are all about giving great customer service.There is always an employee nearby to help you,or answer questions. You can also pull right up to the door for parking.

Great selection for all your hardware needs. Staff is attentive and very helpful! I go to Ed's…read morefirst before the big box stores because the personalized service has so much value. I never leave without what I stopped in for and usually some additional helpful ideas of how to finish the project I was looking to complete! A must stop for the do it yourselfer!

Ed's Hardware is a Naugy treasure! Customer is exceptiona and product pricing excellent. Bob,…read moreTracey and the others are always committed to reall helping. I can't say enough about Ed's!!

I have visited the Ace Hardware in Woodbury many times when I visit friends nearby. I have always…read morefound the personnel to be friendly and extremely helpful. On a recent visit to get a battery for the smart key to my car--- Keith offered to install the battery due to the fact it required tiny phillips head screws. In less than 3 minutes he had my key back in service!! Great store and thanks Keith.

I can go into ACE Hardware in Woodbury, explain what I need (even if I don't know what it's called)…read moreand they find it for me. The employees are knowledgeable and offer advice, if needed, For being a small store, they are well stocked and their prices are not unreasonable. The place is clean and organized. I like it a lot.

"Worst in Class" Customer Service! Completed their form to…read morerent a piece of equipment. Returned the equipment the next day per the instructions. Asked the male employee to complete the return section of their form, and to provide me with a receipt/documentation of the equipment's return. Employee flat-out refused to do either. Somehow it is OK to document the rental equipment leaving the store, but not its return. I did not expect to be in negotiations with this employee for such a simple request. At one point still without a receipt being provided, the employee stated to please leave the store, never come back to this store again, never buy anything here again. Know what, I will take that advice and never return to this store again. Lost Customer! Buyers beware at this establishment. "Worst in Class" Customer Service!

I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

I cannot say enough positive things about a store with a skeleton mascot. Bethlehem Hardware (a…read moreTrue Value) is an amazing store. Yes, it has tools, paint, hardware, supplies.... Whatever you need for your DIY projects, pets, or non-destructive home repair projects. But it also has whimsy, and for me that's the biggest selling point. Outside lining the parking spots are planters with adorably painted barnyard animals. Some are art, like the horse with a whole winter scene painted on. Others are cute, like the pig begging you not to go "bacon" their heart. There's also a propane tank in a gated area, so, you know, watch that. Inside are the tools. There's also a popcorn cart, and stuffed chickens decorating the pet section. One even demonstrates how to use the pet cage.... Or they've been naughty. It's unclear how much a stuffed chicken can ruckus. They even have a stuffed bee advertising the bee care section. There's a Little Free Library by the exit, as well as an epic skeleton! As of this writing, he's showing off their spring outdoor supplies. They also are raising money with a round up program for the Bethlehem Land Trust, and thank people for shopping locals. It's a fantastic store even if you're just running in for a drink! (They sell Coke)

Has the warmth of a small, friendly, neighborhood, quintessential hardware store of the past, but…read moreamazingly has everything you need. You can truly find everything you need, no matter how obscure that item might seem. From farm animal supplies to power tools, Bethlehem Hardware has it all. And the staff is so knowledgeable and they could not be more helpful. They also support the local community of this small town by participating in local fundraisers and by having a book exchange by the exit door. I can't think of another hardware store which encourages you to grab a free book on your way out the door. Thank you also for having hours which are much more compatible to many people.

If you are in the neighborhood, stop here first before you go to the big box stores! They will…read moreprobably have everything you need. Yes, you may pay a little bit more but the convenience is well worth it.

Had items stolen in front of the store out of my vehicle when I left them on the passengers seat …read more The owners son Dan claimed he would show me the surveillance video. He showed me all but the clip when the theft took place . He was always nervous and sketchy and a very dishonest person . Actually I think he did it .So if you go there lock up your vehicle .