We had an amazing experience at Poway Pediatric Dentistry! From the moment we walked in, the staff made my child feel comfortable and welcome. The office is very clean, modern, and designed perfectly for kids, which really helps reduce any anxiety. The dentist and assistants were incredibly patient, kind, and professional. They explained everything clearly, took their time, and made sure my child felt safe throughout the entire visit. You can tell they truly care about kids and know how to work with them. What impressed me the most was how smoothly everything went -- no stress, no tears, just a positive experience from start to finish. My child actually left smiling and not afraid of the dentist anymore, which says a lot. Highly recommend Poway Pediatric Dentistry to any parents looking for a trustworthy and caring dental team for their kids! read more

Poway Pediatric Dentistry - Pediatric Dentists Near Me - Poway, California

they have the best service ever! after every appointment I catch myself staying a little extra just to converse with everyone. I love how flexible they are, attentive, and quick! they offer such great care. I can keep on going, but i'll just end it here! 10/10 read more

Staff is really nice and does a good job with explaining things. Arcades and fun stuff in the waiting room too!

The staff and dentists are awesome! They are always positive. They always have a big Brite smile! They make you feel like your family. One day we will bring down a JULIAN PIE for the staff! Yummy! read more

Lupita and Heather are very professional, friendly and attentive, Willing to help you.

everyone was so sweet and professional! the receptionist was so sweet and helpful and very patient

Highly recommended! Poway Pediatric Dentistry takes very good care of my daughters from routine cleaning, checkup to braces. They are always available if any issue arises. Appointment is easy to schedule including emergencies. Everyone is very nice and professional. Special shout out to Heather and Dr. Lu for your assistance with my daughters' braces. Their smiles are already much nicer thanks to you :) Keep up the good work! read more

I trust this Dentist Office to treat my children with genuine care and professional expertise. I've been bringing my children here for over seven years. I see my kids coming here for another decade for all their needs. The office offers teeth cleaning, capping, teeth extractions, and sincere care. Thank you, Poway Pediatrics! read more

Sadly we had to leave this dentist. The dental assistant was rude and rough and then the actual dentist is not kind

I've been to another pediatric dentist and had issues before, I came here with my 4 year old and 1 year old, the staff was AMAZING! My 1 year old was more on the difficult side but the staff did great at distracting him. Great service from the door , Lupita was so helpful and great at explaining on what was going to happen at the appointments. Dr was great and filled my sons teeth and haven't had an issues . read more

Poway Pediatric Dentistry - Pediatric Dentists Near Me - Poway, California

they were the nicest people they helped me with my 17 month old while my other two kids were getting looked at by the dentist read more

Poway Pediatric Dentistry - when I say these women were a blessing from above, they helped watch my youngest a 17 month old while I dealt with my other two children - Pediatric Dentists Near Me - Poway, California

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I should've looked at reviews before coming here it all makes sense now. I've had issues with Lupita the office receptionist being completely rude and not knowledgeable about paperwork. The Dentist Dr. Robert Fattouch and Lupita both didn't return my call or email when I submitted my complaint to them Friday and I just called in Tuesday since I haven't heard back from either of them. I had to call in again and got to speak to Lupita and inform her of my complaint about her sending me x rays and a patient summary. Along with them not doing the tooth filling correctly. She would only address the paperwork issue and still wouldn't get me what I needed. They did two fillings on my daughters teeth and didn't do them correctly per another dentist showed me X-rays of a filling not being filled completely. LUPITA IS UNPROFESSIONAL and Rude just like prior reviews state. Not sure about the dentist but never heard back from him and Lupita doesn't help..Won't be coming here again. read more

Absolutely love this office! The staff is so friendly and sweet always. All of the doctors we have seen here are fantastic. My child Carson goes for regular cleanings and for braces! I'm so happy it's all in one place! It's so convenient. We normally work Bri and she's the best! read more

I like that Dr. Fattouch cares about my kids' teeth; we have been here since 2012. Maybe we were some of the first patients. My daughter, who is now 14, was having trouble with her tooth, and nobody wanted to see her until I met him. All the ladies at the office are good and also care about the patients, starting from the lady at the desk to the dental assistant. read more

I brought our 8 month old son in for his first visit and we had a blast! The staff was welcoming and dentist made my son feel comfortable even though he was a little challenging. They were super knowledgeable, timely and accommodating. The office is so cute and bright, I hope it helps my son really love coming to the dentist for a cleaning every year! read more

Love this office!! Cassie and Dr. Sabrina. We're amazing!!! My son came to get teeth pulled and was nervous. The staff made this process so easy and he was so happy. At the end he was surprised he was done already and that it didn't hurt. No matter who we have seen, we always leave happy!!! read more

We had a great experience. My daughter was comfortable and the office is very tailored towards the kiddos.

Sweet and professional! I like that they offer to add more work in one visit. They are really caring about parents time read more

Kellie at the reception was very nice and professional. She explained about the invoice well before finalize it which I appreciated. Dr Petuchi and other dentists are kind and knowledgeable. My daughter comes here for check ups and treatments for last 2 years. I would recommend The Poway Pediatric to other mothers. read more

Poway Pediatric Dentistry - Clean ups - Pediatric Dentists Near Me - Poway, California

Visiting the dentist is never quite enjoyable for kids but Poway and their staff do their best to make it a breeze! The place is fun and very clean and the care they put into their relationship with you helps immensely when your child is nervous to go. The quality of service shines and we certainly hope to be visiting for years! read more

Brought my 5 year old daughter here for a couple cavities. They got us in and out and in 30 minutes. They used nitrous and no lidocaine. So she's not numb all day. It was painless. Reasonably priced. Thanks Dr. Rob read more

Poway Pediatric Dentistry - Junior getting her grill fixed - Pediatric Dentists Near Me - Poway, California

The kids absolutely love Dr Denise & Dr Fattouch ! The Front Staff is Awesome We Love How Lupita & Kelli interacts With The Kids To Provide Them With a Friendly Environment. Alisha is So Kind And GENTLE While Cleaning their Teeth ! She Talks To Them To Keep Them Calm . read more

Poway Pediatric Dentistry - Look At That Smile After Getting Her Cleaning ! - Pediatric Dentists Near Me - Poway, California

Love this place for my kids. Dr Fattouch and the staff are always so pleasant and kind. The best pediatric dentist in Poway.

Amazing attention to the kids. The ease and calm they instill in the kids. What a great experience for all. Thank you!

This place is amazing!!! The staff is great and caring. I felt welcome in the office i would definitely come back to this place. The product quality is outstanding, This place filled my expectations. They are careful with your teeth for sure!!! The staff Sarah and Megan did an amazing job. And Lupita and Melissa were so nice. read more

Poway Pediatric Dentistry - great service. - Pediatric Dentists Near Me - Poway, California

Was referred here a couple years ago by another dentist for a special procedure. Dr. Fattouch has been so great with my boys we completely switched over and make the 45 min commute. The office staff is super friendly and helpful. It's even better now they have ortho since 2 of my boys needed braces. My boys used to hate going to the dentist but now they look forward to going knowing they are going to have an enjoyable, painless experience with exceptional doctors and staff. read more

I brought my kids here two weeks ago for their cleaning and we found two cavities for my son. Dr. Fattouch is amazing!! He was so awesome with my son, who is normally a little difficult with doctors and dentists. He was fun and my kids loved the tv's in the ceiling! This is the best pediatric dentist and the staff was awesome. They even got a little prize on the way out :) I highly highly recommend Poway Pediatric dentistry for anyone looking for a wonderful and knowledgeable dentist for their kids! read more

I got an email that my first review was reported by the business owner. Sad that the owner is reporting my experience at the expense of retaining his ignorant employee. Makes me wonder what else they are trying to hide? I was at this office 2 weeks ago for an appointment for my 3 kids. We've been coming to this office for a few years now but I was extremely disappointed with my visit today. I wish I got the girl name at the front desk with glasses because she was very rude to me and my family. I walked in 8 minutes late to my appointment after having to pull my 3 kids out of school early for this appointment. I was told by that girl with glasses that all 3 appointments have been canceled because the office policy is a 5 minute grace period to be late. That's extremely ridiculous if that's the office policy! 5 minutes isn't even enough time to park! This same girl with glasses was screaming at me in front of my kids and there was 1 other family that was waiting in the lobby witnessing my family getting harassed. She kept saying that's the office policy, and we need to reschedule the appointment. I refused to take her word for it since she was being disrespectful and asked her multiple times if I could speak to someone else. The dr? The office manager? Since it seemed as though English wasn't her 1st language, maybe she wasn't understanding me. She finally let me speak to the nice girl next to her, and she simply went and asked the dr and my kids were able to be seen. Why was that so difficult for her to do? I don't feel I was asking for too much. I wish I read the other poor reviews on here prior to this appointment, which I'm assuming are related to the same girl with glasses. How does the dr run a business with someone so ignorant? For her to be the 1st person everyone sees when they walk into this office is a disgrace! I do not recommend this place and will cancel all future appointments. I hope the Dr. Is aware that he has someone working there that is bringing down his business. Hopefully this review will get seen before it gets reported again by the owner trying to hide bad reviews, yet keep an ignorant employee instead? This review wouldn't happen if the ignorant girl wasn't harassing us at her place of employment read more

I have been to this office on several cleaning visits They are great with kids. Great patience, and Customer care. The front office is very efficient, Betty makes us feel comfortable and the kiddos safe. read more

My children have been been coming to Dr. Fattouch since they were 1. I love that he is gentle with the children and takes time to explain any type of concern I might have. We love that he is knowledgeable , honest and most of all has the best bedside manner for his little patients. I have never felt more comfortable with another dentist for my children. If your looking for a pediatric dentist Dr Fattouch is your guy! read more

This was my twins first dental appointment and it went great from the beginning to the end! Very nice and helpful staff and dentist! I am very happy with our visit. Thank you for taking such great care of my babies. read more

I have mixed reviews. The dentist is fine and i did feel that he did provide fair and honest evaluations. I have had several issues with the office staff. We have had 2 instances of cancellations WITHOUT email or phone calls. Two separate instances, i took time off of work, took my daughter out of school, and showed up to an office without a dentist. Once (April 2022) the staff was having an office party/professional development day. When i questioned the staff on the last time, they said they had called and needed to verify the number but then two days later, when we came back, they said they fired a receptionist because multiple people had the same issue. I doubted the honesty because the manner communicated seemed disingenuous. Before she hung up, there was not statement such as, "are you there?" It was a quick hang up. I called again today. "Billing wasn't going to be available until next week." I asked when next week i could talk to billing and they hung up on me. The other office rep was quick to indicate that the first rep did apologize. The 2nd rep stated the first rep couldn't hear me but the first rep did answer my questions. read more

Took my daughter to get her routinely check up and gotta say it was a great experience. Completely forgot the other girls name but Betty really stood out with just how friendly she was. She's AMAZING!! I'll definitely try to get the other girls name next check up since I'll be making this pediatric dentistry out regular place :) read more

So Ares' last dentist appointment (which was also his first), wasn't the best experience for either of us. The equipment was old (remember those huge x-ray films you had to bit on and would pinch your gums and cheeks?) and staff didn't speak much English. I felt so bad for my little guy because he ended up crying during the x-ray, that I procrastinated on making his appointment. Fast-forward 1.5 years later (hello, mother of the year): Guilt begins to set in after Ares loses his 2nd tooth since the last appointment. Searched on Denti-cal's website for providers near us. This time, searching specifically for PEDIATRIC dentists. Three providers came up and I called all 3. First one only accepted new Denti-cal patients ages 6 and under. Oops. Next one had 2 offices and only the Escondido office took Dentic-cal patients. Too far. Praying and crossing my fingers while I called the last one... YAY! Dr. Fattouch's office is right off a main road (Pomerado) and very easy to find. Upon entering, memories of dentist visits as a child begin to set in. Highlights magazines on the table, coloring books, video games and a movie playing on tv. Needless to say, Ares felt comfortable right away. He didn't even hear me when I asked if he was doing ok and if he liked this office. Lol. The entire staff was sweet, efficient and professional. I expected Ares to drag me back with him for the x-ray, but he was happy leaving me in the waiting room. When I was finally allowed back to see the little guy, I met Dr. Fattouch. He seemed very comfortable working with children. He was very informative and helpful. NO CAVITES! PHEW! Wondering if they take adult patients?! Ha. Looking forward to our next visit. :) read more

Dr. Fattouch and his assistants were AMAZING! My little one was scared to go to the dentist for her first time. With loving care, they eased her mind and she made it through with zero tears! She can't wait to go back. read more

Dr. Fattouch is awesome! Took me 2yr. Old here for first visit to the dentist EVER and I was nervous for her. Only because I was unsure of how she was going to react. She did SO WELL. The whole staff is very sweet. They were running a little late only due to the fact that they were answering all of the parents questions from the appointment before us. Once we got in a room she got in the chair she stayed calm the Dr. was very nice and talked to her the whole way thru. She left smiling with stickers, a toy, and a new toothbrush! We'll see him him 6 months! read more

Poway Pediatric Dentistry - 1st visit, you take a pic by the surfboard! - Pediatric Dentists Near Me - Poway, California

The front desk is not helpful. Tried to talk to manager in hope to get the xray picture sent, she is even worse. This dental place in question might benefit from a second opinion. It is advisable to seek advice from other dental professionals if the proposed treatment or surgery for children seems unnecessary. There might be other options that could be explored. read more

Horrible experience with my kid she was in pain only for a cavity filled and Doctor was in a hurry all the time, telling the 'kid don't cry you are going to make this harder' you never tell a kid that. Staff office was nice. But doctor was horrible not a kid friendly. read more

Looking for a pediatric dentist for my kids. Called in the morning to see if they took my insurance. Receptionist was very friendly, but when asked if they take HMO's she said we needed a referral from our General dentist for every visit. She told me to call back after I got a hold of the general dentist, so I did. I called back within 5 min. and was directed to an automated "office is currently closed" message. Tried again a few minutes later and same message. Left a voicemail and it is end of day now and still no call back. Makes me think they don't like HMO patients? Wouldn't have minded if they just told me that rather than being ghosted... Hoping this is not the case and they were just busy, but will leave my comment here in case it's helpful for anyone and will update my review if I get a response back. read more

Dr. Fattouch is a great with the kids. He is super funny and fast. I would highly recommend Poway Pediatric Dentistry . read more

Poway Pediatric Dentistry - Pediatric Dentists Near Me - Poway, California

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