This is actually my first Yelp review and probably the only one I'll ever write, but I felt…read morecompelled to share the incredible experience my son and I had with one of the staff members at Miramar College.
My son is planning to transfer to Miramar College from another community college with hopes of eventually attending UC San Diego. Unfortunately, he had a difficult experience with administration at his previous school, so we were already feeling pretty discouraged and overwhelmed trying to navigate the transfer process.
We attempted to contact the counseling office and called several different numbers without any luck. Finally, we tried another number we found on Google, and to our surprise, someone answered. We explained our situation, and the gentleman we spoke with apologized and explained that the entire SDCCD district network was currently down. Even though he worked at an off-site location and had limited access because of the outage, he still took the time to help us.
He asked whether we were military affiliated, and when I explained that we were not and had simply found the number online while searching for Miramar counseling, he immediately said, "No problem, I'm here to help you."
From that moment on, he went above and beyond. He patiently walked us through everything my son needed to get started with the transfer process and assured us that once the systems were restored, he would follow up with additional links and information. His optimism, kindness, and genuine excitement for my son's future at Miramar College were truly a breath of fresh air. By the end of the conversation, we both felt relieved, encouraged, and excited again about this next chapter.
A few days later, just as promised, we received a detailed email with links for transcript evaluation, counseling appointments, financial aid, and additional resources.
We want to give a huge thank you to Mr. Ron at the Miramar Base for his professionalism, compassion, and willingness to help complete strangers during a stressful time. People like him make such a difference. We only wish we had base access so we could thank him in person.
We sincerely hope Miramar College administration sees this review and recognizes him for the outstanding support and care he provided.