They have a number of properties in the area…read more We happen to be tenants at Old Mill Crossing, off Old Mill Road. The duplexes are excellent accommodations for a couple or small family. Their response to maintenance issues is prompt and they keep the neighborhood well groomed. The highway is nearby, but the units are so well sound insulated that you don't hear the traffic nor your next door neighbors. We are happy to be here.

We lease both a commercial and residential property from Potomac Housing. Staff has been pleasant…read more to work with, and maintenance has been efficient and accommodating.

Potomac Housing manages multiple properties for me for over 2yrs now & I can honestly say I have…read moreZERO complaints. My tenants don't even know my name. Potomac handles everything on my behalf, they're proactive in reaching out to me anticipating upcoming needs for the properties & even help me in managing my LLC & ensuring I am compliant with WV's State requirements. I'm a New Yorker & I don't easily get impressed. Potomac Housing has a great team, always willing to assist & always providing stellar service.

Used this company for the first time due to RX and glasses issues from another provider I used for…read moreyears. New RX was much different than prior years. Informed of how to deal with right eye issue causing me vision problems. Just got new frame and lenses and WOW what an improvement, my vision issues were corrected first time! I strongly recommend this company!

From the owner: Hagerstown Management Corporation is a licensed brokerage firm from Maryland and Pennsylvania and a…read morefull service property management company located in the heart of Washington County, Maryland. We service Hagerstown, Williamsport, Boonsboro, Smithsburg, and the surrounding areas with a focus on residential property management and commercial leasing. Call us today for more information.

If you decide to hire Grosh Lawn Service LLC, I encourage you to be on site while they do their…read morework. Unfortunately we were not and Tom Grosh and team took it upon themselves to make decisions outside of the agreed upon contract. They decided to cut down an additional shrub that was NOT listed in the contract and should have been left alone. They also cut down numerous flowers that were not to be cut down and were listed as such in the contract. When addressed on these concerns Tom became arrogant and turned the tables. He stated that he did "something out of kindness" by cutting these down when he shouldn't and that I have "turned it into a major catastrophe" by asking why he did this and his only response was "they will grow back." Tom will claim that he went above and beyond when in reality he went outside of the contract and made decisions without approval.

Tom and his crew are the best. So professional and so prompt with getting the work done. Tom's…read more team is friendly and they treat your yard as their own. Thank you so much for the cleanup of the stump grinding and getting it done so quickly.

I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

Katie is the best! She will work with you to the best of her abilities to get you into an…read moreapartment. Some apartments are a bit overpriced but I guess that's everywhere.

One of the best rental companies in Hagerstown. They helped me find a apartment here in…read moreHagerstown!! Katie is the best!!

Honest Review of Our Experience at 131 Cypress Point Drive, Charles Town, WV…read moreDate of Move-In: February 1, 2025 Date of Move-Out: Mid September Status: Currently pursuing legal action Monthly Rent Paid: $2,550 (now listed at $3,075) Please Read Every Review Before Signing a Lease If you're considering renting from this company, I urge you to read every single review--especially those written by actual tenants. Most 5-star ratings come from property owners or contractors hired to perform repairs at minimal cost. Renters tell a very different story. My husband and I moved into 131 Cypress Point Drive on February 1, 2025. By the end of that first week, we were already ready to leave. What followed was a deeply distressing experience filled with dishonesty, neglect, and emotional strain. We are not exaggerating. We are currently in court seeking accountability for what this company put us through. What You Need to Know - Security Deposits: The most consistent complaint from renters is that they never receive their security deposit back. We are among them. - Dishonesty: We were repeatedly misled by staff, especially Laura and Tina. Promises were broken, and concerns were dismissed. - Walkthrough Advice: Before signing anything, inspect every drawer, closet, wall, and floor. Take detailed photos during your move-in walkthrough. Document everything. - Lease Review: Read every word of the lease. Ask questions. Don't assume anything will be handled fairly or transparently. Rent Increases Without Justification When we moved in, we were paying $2,550 per month. The family before us paid $1,900. The tenants before them paid $1,700. Now, the company is asking $3,075 for the same property. This pattern of steep, unjustified rent hikes is alarming--especially given the condition of the home and the lack of responsiveness to tenant concerns. The house simply does not warrant this price. It's not an upgrade--it's exploitation. Photo & Documented Evidence We've attached a PDF titled "ALL PICTURES OF INSIDE HOUSE Move In Day 02012025" that includes: - Basement flooding and mold due to a clogged sump pump--reported but ignored. - Kitchen damage including broken drawers, rotting cabinets, and an uncleaned oven. - Master bathroom mold and rot around the shower door and base. - Bedroom walls in poor condition, unpainted and visibly dirty. - Living room ceiling leaks and patchwork caused by unresolved plumbing issues. - Clogged gutters leading to water pouring into the garage. - Bugs on windowsills, dirty carpets, and makeshift tile repairs. - Utility bills and maintenance cancellations that show neglect and lack of accountability. These photos and notes were taken on move-in day and throughout our tenancy. They speak for themselves. Emotional Impact We've had doors slammed in our faces simply because of our association with this property and its representatives--especially Patrick Blood. The emotional toll has been immense. It feels like a blessing to be out of that environment, but the damage remains. Final Words of Caution Please be careful. We are not joking. We are trying to prevent others from going through what we did. If you're considering this property, do your homework. Protect yourself. And if you've experienced something similar, know that you're not alone. Let me know if you'd like a condensed version for Google Reviews or a social media post. I can also help you write a brief caption to accompany the PDF when you upload it.

If I could give one star I would. I am devastated to leave the property I lived in for 3 years. A…read moreyear in, Blackwell took over the property management. Not only did they raise my rent over 400$ from my original rent; they took forever with repairs and eventually I felt unsafe living there due to how incredibly uncaring and literally offensive their office staff is. Poison Ivy literally blooming in the yard, a leaky kitchen sink that took 3 weeks to fix and caused damage for the property owner They made horrible comments when my Dad died, and about his blindness while he was alive. We were on a fixed income and with their hidden fees; I cannot and will not support their incompetence anymore I am in a place with no AC now, and like half a window, and I'm just so glad I'm no longer in an abusive relationship with this company. I adored my old place. DO NOT TRUST THIS OFFICE WITH YOUR PROPERTY MANAGEMENT NEEDS.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

this is the best building building and best management company in DC. They are so kind and…read moreattentive. I have loved it here.

I've been living here for almost a month and love it! When I moved-in, you could tell management…read moreunderstands what a person goes through when moving and provided a welcome kit to make a solid transition. It consisted of basic items, hand soap, paper towels, etc - but it made me think these guys went the extra mile to welcome me. The aspect I love the most is the events the building hosts. It provides a medium for community engagement. The rooftop has a breathtaking view of the city, wireless access, a club room with a tv and mini-bar, two grills, patio furniture, and a gym! There is also a business center in the lobby. The location speaks for itself - you are living in the heart of DC's nightlife. Trader Joe's is directly across the street. A couple dry cleaners are nearby. The U Street Metro is 2 blocks. So far, these guys have hit a grand slam with the place.