We engaged Carla to help sell a house and were not disappointed! She was highly recommended to us…read moreby a friend who had used her for a house sale. From the start, she was thorough and responsive. She met with us on short notice and spent several hours going through the home. We don't live in the house or in the area, and needed to find someone who could help manage getting a few minor repairs and painting done before the house was shown. She stepped in and kept us informed of progress while taking the lead on getting approved work done within about one week. She was very diligent about listing and conducting open houses, and by the end of the first weekend we had 5 offers, including several above asking price. We told her we needed someone to get us over the finish line and she delivered. Carla is also very personable and easy to work with. High recommend!

Having Carla as my realtor was the worst decision ever. She did not do her due diligence, she did…read morenot read through our contract, and left us stranded. She used her sweet charm to scam us. For her many years of experience in the field, she couldn't and didn't want to advocate for us. When we arrived at our closing walk-through. The whole house was filled with 80% of their stuff still unpacked. Carla sought out the seller's realtor for advice on this situation- the realtor told her we had to close today or we would lose the money we put down for the home. As an experienced realtor, why are you asking the other realtor guidance-especially a realtor who is looking out for the best interest of the sellers? The seller's realtor said the home was advertised for "as is" and that was not stated in the contract, throughout my conversation with the seller's realtor, Carla did not say a word- I was putting that realtor in check by reading her specific details from the contract. Unfortunately, we arrived at the house the next day with 3 tons of junk, expired food in the pantries and the refrigerator, mice feces and to top it all off we had highly flammable chemicals that could've burned down within minutes and on top of it the owners stolen and damaged thing that we inside and outside of the home. We had to take off from work and postpone our move, so we moved out the 3 tons of junk from inside the house to the garage for about 12 plus hours, then moved it again the following day onto a trailer. We used the rest of that day to clean the house the next day- it was so gross. Carla didn't care; the seller's realtor and Carla left for the Maryland Realtor Convention in Ocean City-they're truly besties. She left us stranded. We did not get much effort (but minor efforts) from Carla for the following reasons: 1) We did not have a home that she can sell while we were looking for a new home, 2) she will only make an effort if the home you're looking for is a million plus dollars home, 3) we are People of Color. Carla ignored us for a while when we lowered our home search costs. I wished I never met Carla because she is a person of words, but not of actions.

Greg and his team went above and beyond during our 2nd home buying purchase. They were definitely…read morehoops to jump thru and obstacles to overcome but Greg didn't miss a beat. Late, last minute showings , aggressive offers etc. Now we have our forever home and couldn't be happier.

Greg and Misha have been able to meet my every need. From the get go they have been accommodating…read moreand I was reassured that the home selling process was in good hands. Within the first month of listing my home with Atlas, we have had more showings than we did in 6 months with Long and Foster. Now its time to make them help us find a new home. Everything they do is done the right way and completed to my high expectations. They are the best

Update after Johns lovely response:…read more Your invoice does not reflect the lies you just said in your response. I was charged: $119 for Sewer $139.16 for water $558 in "Miscellaneous" charges such as apparently mowing the grass lol. And $550 in carpet, not $800. Oh and also, I spoke with the apparent carpet guy, who does not own a business for carpet install. He does not recall installing carpet? He had no idea what I was even talking about and denied owning a company called "Julio Perez Carpet Sale"(that was the invoice you sent me) Also, your other invoices from your "Miscellaneous" charges that you had your "Contractor" perform(installing flooring and apparently unclogging drains) does not have an active license from the MHIC, I checked multiple Times and even searched him by name. Don't worry, I will be reporting him for you. The incident on 7/13 is not the incident about the air I am speaking of, but nice try. You failed to speak on the roach problem? Anything to add? What about that awesome cracked window? I will be by Friday morning to pick up my amended security deposit. Thank you :)

I'm an investor with just about 20 years of experience and about 2 million in commercial and…read moreresidential assets. I used Boomtown to manage 1 Townhouse to see if i'd give them any others. John is is a good salesman but that's the extent of the praise he'll get. The townhouse I had them manage was a new reno that by Johns own words, "reminds him of one of his own reno's". He even asked my advice on different contractors I use. During initial talks I was clear about what I was looking for in the rental agreement, the renters and the contract with him. I signed up for his "Premiere" price plan & requested renters with at least a 600 credit score, information about their current living conditions and agreed to a 1 yr contract (along with a few other requests). I signed the docusign contract he sent which was for 2 years (my mistake for not reading the contract more thoroughly). He told me we could get $1400-$1450 for rent, which he failed to do. I agreed to drop the price and ended up paying about 10.5% of the monthly rent + the first months rent (which is 2-3% higher than most PMs around Frederick) I waited approx. 2 months & questioned him about marketing then realized he wasn't marketing on MLS & only used free sites. I guess he doesn't want to split the commission or pay to list. In my opinion his choices cost me income. My realtor friends offered to list for free, he stated that he didn't want to & went to sell me on how things were picking up; I gave him 30 days. He just happened to find renters with a lower credit but were willing to pay a few months up front. He swore they were great; This should have been a red flag, but like I said, he's a good salesman. We cleaned the TH a few days before moved in (new carpets, washed and waxed floors, new granite, new paint etc). A few days later, he found some dirt in the corner of a drawer in a closet, some dust on a shower shelf, leftover trim pieces in the shed that I wanted to keep in case the renters damaged what was installed and some random small pieces of trash that probably came from the new neighbor moving in next door. Instead of telling me, he went ahead without approval and hired a cleaner for $200 -I had found on the invoice the following month. Had I been the PM, I'd probably have just grabbed a paper towel and handled it myself. I also found an additional charges for landscaping that wasn't done and had to be reimbursed. Over a month after move in a few other issues popped up: dryer not drying clothes from a short in machine, leaking brand new dishwasher, ants etc. John and I verbally discussed items such as these that the renters would be responsible for, all of which were supposed to be included in their contract but weren't. From that point forward I told them that any discussion between us had to be through email because I don't trust him at his word and his failures were costing me money. I want everything documented. He informed me that I wasn't allowed to work on the property and would only give access to his contractors - I found out later are actually just certified handymen who upcharge: Under $10 = $5 upcharge, $10-$100= $10 upcharge, $101-300 = $20, $301+ = $50 upcharge etc. & they don't supply receipts I received emails from 7 emails/people (Carrie, John, Annie, Katie, Julianne, Repairs and "donotreply"). I'd CC John on the reply. He asked me not to include him on future emails and to direct them to one of the women. The communication leading up to this was bad. The various women who responded to my emails were cordial but never informative unless I asked specific questions John completely failed to do the 3rd month inspection and I didn't get notification for the 6th mo. inspection on time. When questioned about it, they continued to try and call me rather than own up to their mistake and document it. Their excuse was that they canceled inspections and the need to hire someone to help out.They should have been upfront about it and not let me find out months later that they missed their contractually agreed upon deadlines. I told them I wanted out of the contract since they'd breached it. Instead of owning his mistake, John said he had to talk to their lawyer and said something along the lines of , why should he let me out of the 2 yr contract, and what would he get out of it. Again, this show the character of a man I don't want to do business with. More issues lead up to move out. He found no issues an withheld no money from the renters. He gave the renters approval to go in after their contract ended when I happened to be there. The siding had black stain from a smoldering bird nest in the vent, the TH had to be repainted, plugs were overloaded and had burn marks from being shorted out. They partially painted one wall to cover up the dirt with the wrong paint color, they took down a fan and replaced it with a light then put up a broken fan. Contact me to see the communication or move out pictures. Its it all saved.

Matt helped my family buy our first home this year. He was always on top of scheduling showings for…read moreus and he would read up on the houses beforehand too. He was always incredibly polite and made us feel welcome. He always returned our calls promptly and was happy to answer any and all questions we had (which were a lot). Even during the offer process, as we waited for a response from the seller, he continued to be so very patient with me while I asked him every single day if we had heard an answer yet (even though I knew he would tell me immediately anyways).

We saw a property on Zillow and asked them to provide an agent to show it. Matt was our lucky draw…read more The biggest hurdle we had was distance--we were in Oregon and the house was in Pennsylvania. Matt agreed to show it to my daughter and her partner. It was the beginning of a great remote partnership. Matt Litzinger has helped us navigate the purchase, find insurance, a mortgage company, cleaning companies, contractors--the list is long. He was truly invested in making sure our experience was as stressless as possible. We've finally met in person and have been introduced to his lovely family. Matt has not just been our real estate agent but has become a trusted friend.

Working with Andrew was the most positive experience I've had in West VA real estate! He took a…read moreproperty we had that we had been unable to sell for years and found the right buyers for the maximum profit all while keeping us posted every step of the way. He was a delight to work with and my only regret is that we didn't find him sooner!

We had an incredible experience working with Bill Dixon! From start to finish, he helped us find…read morethe right home for us, schedule a showing, submit a strong offer, and close-all within just two weeks. His responsiveness, knowledge, and dedication truly made what could have been a stressful process feel smooth and manageable. Bill is well connected and was able to refer competent people throughout the process, which made a huge difference in keeping everything on track and efficient. Bill and his referrals whom we worked with all responded quickly and outside of business hours. We're so grateful for his guidance every step of the way. We would highly recommend Bill Dixon at Dandridge Realty Group to anyone looking to buy a home!

Ronny is hands down the absolute best and so supportive! Me…read moreand my husband have been chatting with Ronny for a total of two months and we're absolutely thrilled with him and his services. Thank you man!!

Let me tell you about my Realtor!…read more Real Estate w/Kimberly Winters, Realtor - Coldwell Banker Innovations is truly the best. Kim listened to what I wanted and needed out of the sale of my house. She was kind, caring, and supportive through the whole process! Kim is knowledgeable and incredibly well connected with buyers and sellers for all price points and markets. My house went active on a Friday, we have a dozen showings over the weekend, and by Monday we had 2 offers. It was a whirlwind to say the least! My daughter was with me through the majority of the process (single mom struggle) and Kim always made her feel welcome and heard. She was patient with both of us as this was a brand new experience for my daughter and I alike. With Kim, I knew I was getting the honest truth and her best efforts at every step. We ended up closing at asking, within my window of time I needed to sell in, and it was just great! So if you're looking to buy or sell in WV, give Kim a shout! We love her!

Kimberly was great while we were searching for our home. She was there every step of the way…read more Explaining things that us as first time house buyers didn't understand. She was very personal and made me feel like I could call or text her at any time with questions. In fact there were late evening conversations over the phone between us to make sure my husband and I understood the process. Highly highly recommend Kimberly.

We were looking into buying our first home and as first time homebuyers we were nervous and excited…read moreat the same time. We met Peter at a wedding expo and decided to use him as our realtor to help us buy our first home. Peter was very dedicated to helping us find the right home and was very compassionate of how we felt about everything. He is extremely dedicated to pleasing his clients. He was quickly responsive when we had any questions and was always willing to show us houses when we wanted. He made sure everything was scheduled and was very organized. I would highly recommend Peter to be your realtor whether you are buying or selling a home.

Very easy to work with and most competent. Between the help he gave us with the research ahead and…read morethe tour of homes, the entire process got us a home in an afternoon. Extraordinary!