I love working withTraci. She is very proactive with responses and actually cares about every…read moreperson in the deal. She is ethical and knows how to get the deal done. I look forward to working with her!

Traci is beyond amazing. When looking for a rental home in Winchester, we had a hard time finding a…read morerealtor who was reliable and would maintain contact with us. We were referred to Traci, and she was a godsend. Aware we were on a limited timeframe, she immediately sprung to work, finding us rentals and working with our crazy schedules. When we found a rental we liked, she negotiated on her behalf to get us everything we needed and more. She is professional, knowledgeable, and very easy to work with. We highly recommend her!!

Angie is knowledgeable, patient, communicative, and most importantly of all helped us to secure our…read morenew home in a very competitive environment. We worked with Angie for a number of years to find our single family home in our same neighborhood, where the inventory is notoriously low and houses sell fast with multiple bids. It took some time only because we were not in a situation in which we had to move into a new house right away so we were picky. We never felt that Angie tried to pressure us into making a decision or moving forward before we were comfortable. We previewed a lot of houses and Angie would respond quickly to our requests for setting up viewing appointments. She was always on time or got in touch with us if the schedule changed, which we appreciated given our busy schedules. She was also very kind and entertaining to our small children, who were always with us during the viewings; in fact, Angie would often take them to different parts of the houses so we had time to thoroughly view the property. Whenever we had a question about a property, Angie would promptly contact the listing agent and get us an answer. Sometimes she would call the listing agents when we were present, and we noticed she had a knack for asking direct, yet professional questions that resulted in insightful information for us. When we put a bid on one house, Angie proactively reached out to us to address all our questions and walk us through the paperwork. We were not first-time homebuyers, but she still made sure we understood all the nuances. When it became clear that there would be multiple bids on this house, Angie frequently contacted the listing agent to try to get updates and advocate for us. Although we ended up being out-bidded, we felt that Angie fully represented our best interests. She was also good at keeping our spirits high after we lost the bid and helped us to remain confident that something better would be on the horizon. She helped to link us up with a lender who did a lot of the pre-processing of our loan paperwork, resulting in us being more attractive and competitive buyers compared to those who just had a standard pre-approval letter. While viewing one home we happened to look out the window and see a for sale sign in the yard of another property, which we learned had just gone on the market. Angie helped us to quickly secure a viewing appointment and we all knew it was a house that would be on the top of our list. Angie again contacted the listing agent to help us get additional background on the house and helped us to think about a price to consider for the offer. We went back to view this property a second time during the open house--and Angie took the time to meet us again--and we knew from the foot traffic that this house would have multiple bidders and go fast. Angie quickly drew up the paperwork, helped us to get a solid package submitted right away, and continued to advocate with the listing agent. We came to learn there were more than a dozen bids on this house, and although we didn't have the highest bid we ended up signing a contract! It was a huge relief after the long journey, and Angie helped us to make it happen. About a month or so after this process, COVID-19 started to emerge in the spring and obviously created a lot of stress and unknowns for everyone. Angie helped us to navigate the inspection and closing process, always advocating for safe practices when possible. Again, she was a very strong advocate for us when some complicated legal issues emerged with the title paperwork. In the early days of the pandemic we didn't know how we were going to physically do the closing process because the title company implemented strict protocols about who could enter their building. With both parents having to attend the closing in person, we were stressed about childcare because there were few options at the time. Angie very kindly offered to watch our kids at the new house during the closing. It was such a genuine offer, and we are so thankful for her compassion and support. Everything with the final inspection and closing went off without any problems. Since we moved into the new house, Angie has been great about keeping in touch. In fact, we often contact her for help in identifying contractors or other service providers. When a leak sprung in our new house on move-in day, we tried to contact several plumbers for emergency service. Because of COVID, however, we couldn't find anyone to come to the house right away. We called Angie, who gave us a name of a plumber who came by within the hour and saved us a lot of potential damage. She has added a lot of nice personal touches, like giving us a new home welcoming gift and bringing by flowers for Mother's Day. We highly recommend Angie for your real estate needs. She will take care of you.

Angie will go the extra mile....and always with a smile. For…read morejust a rental search, Angie treated my wife and I like VIPs one year ago. She was pleasant and followed up on anything and everything. Above and Beyond are just a few words to describe the experience. She came up with an ideal match in a perfect community we had no idea existed before. We were lucky to have Angie after the trial and error method with several other professional realtors.

Katie and her team were incredible from start to finish. She helped us prep our home to turn it…read moreinto a show piece. Her presale "coming soon" efforts made the opening day open house a HUGE success, resulting in several immediate above-listing offers. And she was always available to answer questions, offer advice, and soothe nerves. Heartily recommend her and her very professional team!

My husband and I were first time homebuyers and took so long to actually pull the trigger…read more Our realtor, Eddie, was incredible. He was super patient with us, answered so many questions and was incredibly accessible! He also made the process more enjoyable - he really understands customer service and has great people skills. After speaking with friends about their experiences with other realtors, I realized how lucky we were! If you are looking for a good group - look no further! I have referred them to friends and will continue to do so!

We found Vimi through Yelp when we were interested in buying a property as a second home and Air…read moreBNB in the Berkeley Springs/Hedgesville Area. Vimi was incredibly dilligent and responsive, and worked with our tight schedules to show us multiple properties and answer our many questions. After we selected a home to make an offer, Vimi make everything seamless and paid attention to multiple details that we were not aware of. For example we had never purchased a property with a septic system before. She also facilitated us getting estimates from multiple contractors for various work we wanted to get done. We would recommend Vimi to anyone looking for a property in the Martinsburg/Hedgesville/Berkeley Springs areas.

Vimi was very attentive and was a true professional during our new home search. She was amazing to…read morework with, understood our wants and worked hard to get us a great home.

As someone who works in construction, I have high standards for property evaluation. Louise…read moreMcDonald (with Dandridge Realty Group) didn't just meet them--she exceeded them. I first selected her based on her professional video introduction, and meeting her in person confirmed that her expertise is the real deal. Licensed in three states (including WV), she provided the deep local knowledge I desperately needed as an out-of-state buyer. Louise was instrumental in every phase of this transition, going far beyond the standard duties of a realtor: Technical & Local Expertise: Despite my background in the trades, I was thoroughly impressed by her extensive knowledge of property structures and specific neighborhoods. She helped us negotiate a price that was more than fair, ensuring we got exactly the home we wanted. A Network of Pros: She connected us with a top-tier inspector who didn't miss a single flaw, as well as reliable home insurance contacts. Her recommendations provided a roadmap for our future alterations and gave us total confidence in our investment. Protective Oversight: When a slight error arose with the title company, Louise caught it immediately. She navigated the situation until they provided us with our own attorney for the closing. Mastery of Detail: Throughout the closing, she knew every line of the documents. She made sure every 'T' was crossed and 'I' was dotted, personally reassuring us through the natural insecurities that come with a major out-of-state purchase. Louise truly held our hand from start to finish. She even handled the small things she wasn't obligated to do, like providing direct links for utilities and every small detail a person might forget in the rush of moving. She is a patient, highly skilled professional, and I cannot recommend her enough for anyone making a major life transition.

Liz helped my family sell my Ashburn townhome in 2018. We received a higher selling price than we…read moreever imagined possible. Liz was wonderful to deal with and answered all our questions/concerns very quickly. She and her team are very professional, and cover all the details. Liz also helped us find our new home in an area a bit further out. She negotiated a great deal on the new home, we were very pleased. I would recommend her and her team without hesitation! We would never consider using a different Realtor.

I'm considering selling my house at some point and consulted with Rob recently to get a market…read moreanalysis. First - his assistant, Nick was very prompt in responding to my initial inquiry and I was able to get an appointment with Rob that week. On the appointment day, he arrived early, was professional and came equipped with lots of information about my home, recent sales in the area, market trends, etc. I received a copy of everything and Rob was not pushy with getting me to list my home. He simply provided the facts and gave recommendations on things I should do to prepare my home for a sale. When the time comes for me to list my home, I will be using Rob as I'm confident in his ability to get things done in an efficient and professional manner.

My experience with the Rob Krop team relates to the property located on 5818 Imperial Drive,…read moreFrederick MD. The referred property is currently being listed for Sale by Rob Krop. While Chau Tran, a member of his team, is listing it for rental purposes. Chau presented himself as professional, responsive, and willing to facilitate communication between the landlord and me. Before taking the time to tour the property, I specifically asked in writing whether it was professionally managed and sought confirmation that the landlord was agreeable to my proposed payment arrangement. Chau confirmed in writing that the property was professionally managed. However, on the day of the showing, his explanation changed. I was then informed that the landlord would only hire a property management company after the lease was signed. This significant discrepancy raised immediate concerns about transparency, accountability, and the proposed arrangement. The lease subsequently provided by Rob Krop Team contained several significant deficiencies, including the following: The lease identified Chau as the tenant's agent, despite his role in representing the landlord's interests. The total amount payable to the landlord was incorrect. The lease did not include clear payment instructions. Nor did it identify a payee. The lease assigned lawn care to the tenant, in spite of the fact that lawn care in that community is the responsibility of the homeowners' association (HOA). Important informational materials, including a tenant rights brochure, were not attached to the lease.The lease did not adequately identify or establish the responsibilities of the prospective property management company, and the information provided about that company was limited. These concerns raised questions about the accuracy, completeness, and suitability of the lease presented for my signature. When I requested revisions to address these issues, Key City Property Management ( KCPM) a company whose founders include Rob Krop, became involved. Unfortunately, the lease provided by the property management company was even worst , rather than resolving the outstanding issues. The primary issue being that, KCPM's Lease requires tenant to accommodate Showings during the 12 months of tenancy and everyday. I therefore declined to sign both the leases in their current form. However, I remained willing to negotiate directly with the landlord and was open to proceeding if the original lease could be revised to address my concerns and reflect the terms previously discussed and agreed upon. This was communicated to Chau Tran and the rest of the Rob Krop Team. Nevertheless, all of my emails and text messages are being ignored and they're refusing to update or inform about the owners' position concerning this matter. The unprofessional and discourteous manner in which I and the transaction have been handled, particularly the inconsistent representations regarding professional management, the deficiencies in the lease, and the lack of communication ; after I expressly indicated my willingness to continue negotiations. Reveals that the Rob Krop Team is dishonest and unscrupulous. At this point, I'm convinced that their main goal is to collect as many application fees as possible. That's why they quickly presented me with a substandard Lease. The Lease was legally evaluated.

Update - a representative for Sothebys emailed me to ask that in return for me taking my post down,…read morethey'd being groups to my place is business to host events. How horrible ! They should be ashamed.

Cathy helped my husband and I secure a lease on our current home. Even though we are renting,…read moreCathy's level of support and detail was so helpful. She helped us negotiate a few key items in the lease with the owner's realtor. Cathy is very responsive and easy to work with. We definitely recommend her to other homebuyers or renters!

Amy is wonderful!! I definitely recommend her for first time home buyers, she made everything so…read moreeasy to understand and was with us every step of the way. She advocates for her clients and makes sure they know all of their options. The way she explains things takes all the anxiety away and really streamlines the process. She has great connections for lenders, title agencies, inspectors, the works. :)