I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Been going here for several years now Workers are super…read morefriendly and helpful Great location and parking I never write reviews but I had to for this place!

Their service has gone above and beyond every time I come in or even call in. They go out of their…read moreway to make sure I and my parasols are cared for. The major concern I have it they have no drop box for early or late packages. There have been many packages I have had sent here that say delivered but the store did not have. I finally came to watch one of my packages get delivered last night, and watched how it sat over night outside of the store and this morning it is luckily still here. I wonder how many other's packages have been taken because of this neglect by the store. I would not recommend this store if you order from Amazon as their diligent hours are different than this store.

This store is quite large and new. Located in the Sunnyside Plaza, it's got a decent size parking…read morelot. There are also a few 10-minute spots right out front if you're just stopping in. I primarily use the store for printing. The print and go option they offer is easy to use. Black and white printing is significantly more affordable than color. But printing on my own is more affordable than having employee help. I haven't interacted much with staff, but my few interactions have been fine. I've also seen them help folks carry packages or hold open doors. It's never been too busy.

Excellent location to drop off Amazon returns. There is a self drop off station. Staff always…read morefriendly.

The staff always seem put out to helping customers I go…read morehere grudgingly as even the most simple drop off is met with a "what"?

This location is filled with employees with a bad case of the rudies. Rarely greet you, and seem to…read morebe put out about everything. I'd rather go to the Hawthorne location.

We have rented a box here for over one year. The online service is pretty convenient. But recently…read moreElizabeth (the owner) went above and beyond in customer service. Some mail had been missed in the box when we came in to collect it. When we reached out, Elizabeth checked, came in after hours, found it, and made it right, staying late so we could get it in time. This is the exact kind of personal service that makes a small business one you can count on. Thanks!

We rented a post office box there for 18 months. We experienced great customer service and secure…read morehandling of our mail and packages.

Always been helpful whether it's packaging or notary services, great customer serviceread more

This is an excellent UPS store. I recently had some new brochures printed and am so happy with the…read moreresults. Teague worked with me tirelessly to create a prior design set-up, offering many valuable suggestions and ideas for improving the overall appearance, then patiently worked through several initial printings until we got it just right. The end result is exactly I was hoping for. Many thanks to Teague and his co-workers for their professional and knowledgable expertise!

Clean store, useful services (including document shredding), and the staff is always friendly.read more

I received such great customer service last week at the Wesr Linn location. I was so stressed about…read moremy package arriving on time. Isaiah explained all my options and was so kind and helpful..

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.