the good reviews are fake
I strongly advise against renting at this property. The office staff consistently avoids accountability when it comes to addressing issues with your apartment. The conditions are nothing like the model they show you during the tour. If you don't live on the top floor, be prepared to deal with recurring leaks that never get properly fixed.
They will tell you your apartment is "move-in ready," but it's not. Units are not fully inspected before you move in, so you'll walk into things being half-done, broken, or unfinished. And God forbid you have to submit a maintenance request maintenance often marks work orders as "completed" without ever coming to your unit. The maintenance supervisor is typically just in the office, not actually making sure things get resolved.
The pest control service is useless bugs will be living with you rent-free all summer. The gnat problem is disgusting. Valet trash is unreliable and inconsistent, but if your bags are out and they don't come, you're still the one getting fined.
Management has been over the property for over two years now, and nothing has improved. Amenities are disappointing:
* There's only one grill on the entire property, and it's rarely usable.
* The gym is only open during office hours, so most residents can't even use it.
* There is no clubroom, no matter what they claim.
* The gates don't work, yet you're charged for gate cards that are basically pointless.
To top it off, I moved out after just two months and they charged me $500 for "damages," when it was just typical wear and tear like small nail holes and needing paint. I originally planned to stay longer, but the conditions and management made that impossible.
The office staff is dismissive, and both the property manager and regional manager don't take resident concerns seriously.
Overall, living here has been frustrating, disappointing, and a complete waste of time and money. Do yourself a favor look elsewhere. read more