IMT Alpharetta office staff's are very professional and highly experienced. To be specific Assistant Manager Michaela goes extra mile to make your move convenient. In my case I moved from my single family home to this apartment from Charlotte NC, Michaela coordinated with me to do everything on-line, ( i like paperless work), she was easily accessible through emails, responded to me with apartment pictures, room specifications , helped me to reserve a garage and ensured my apartment was clean and good to move in. Leasing consultant Taylor is friendly and get all your service requests completed well ahead of time. This team members including Michaela, Taylor and the Maintenance Supervisor Sunny, all 3 works together as a team, they have been proactive in fixing or in communicating to tenants about outside renovation, like upgrading patios or painting doors and walls etc., even they have chosen a professional team to get the outside renovation completed. I will strongly recommend this place for anyone to move in here. if you need any clarification, please call me, Raj 510 857 6215 read more

I recently had the pleasure of working with the leasing office staff at IMT Alpharetta, and I must say that their level of helpfulness and accommodation was outstanding. I found myself in an unusual situation during my leasing process, and the staff went above and beyond to ensure that my needs were met. I was consistently greeted with a warm and friendly welcome. The staff were attentive and patient. They took the time to listen to my specific concerns, and their knowledge and expertise were always evident. What impressed me the most was their willingness to go the extra mile to accommodate my unique circumstances. They recognized the challenge I was facing and worked to find a efficient solution. They maintained excellent communication and were prompt in responding to my inquiries. Moving can be a daunting experience, but their professionalism and commitment to providing outstanding customer service sets them apart from other leasing offices. It is clear that they genuinely care about their residents and go above and beyond to ensure their satisfaction. read more

At Families United, we're in the business of providing quality living for families in a community style environment. As we were searching the Alpharetta area we came across a beautiful community called IMT ALPHARETTA. My goodness! There was an abundance of children with their parents walking to the schools and stores surrounding the area. My heart was filled with joy as my family and I saw this. We drove through the property and it looked like the property was stuck in a beautiful time capsule. It had an older style look with modernized feel. I appreciate places like this and would recommend it to anyone looking for a family styled community. read more

I wanted to take a moment to recognize the excellent maintenance team at IMT apartment community. Whenever I submit a maintenance request, the response is always quick, professional, and efficient. The staff is friendly, knowledgeable, and takes the time to make sure the issue is fully resolved. It's clear that they care about keeping the property well-maintained and ensuring residents are comfortable. D, the maintenance manager consistently does quality work and communicates well throughout the process. I truly appreciate his dedication and hard work, which makes living here a great experience. Thank you D for your outstanding service! read more

I've lived here for years, and our maintenance tech D has been one of the main reasons I've stayed. Any time I put in a request, he shows up quickly, knows exactly what he's doing, and takes the time to explain what happened and how he fixed it. What really stands out is that his attitude has never changed--always kind, patient, and willing to help, not just with my apartment but with the kids in the neighborhood too. He's dependable, hardworking, and a huge asset to this community. Knowing he's here makes me feel confident and cared for as a resident. read more

I created a service request for a water heater issue during the Christmas weekend. Uli initially provided a temporary fix, and later Uli and Dani came and said that the heater needed to be replaced. Despite the heater being in a complex location, they replaced the unit without any damage or water leakage. Both Uli and Dani were highly professional and demonstrated an excellent attitude throughout the process. I truly appreciate the service they provided and the professionalism they displayed. IMT has a great team of technicians!!! read more

The guys in maintenance were quick and efficient! I just moved in, and noticed that one of my outlets wasn't working. So I submitted a ticket for help, and LITERALLY 24 hours later, they appeared. They checked it out, restarted the wires/grid where the affected outlet was and, badabing badaboom, it was done! They literally fixed my problem in less than 5 minutes! If this is what maintenance and the other services are like in IMT Alpharetta, then I'm glad I moved over here! :] read more

The maintenance request was addressed very quickly. I would like to appreciate AJ for his exceptional turnaround time in fixing my issue. AJ is a true jack of all trades when it comes to repairs--whether it's carpentry or electronics, he handles it all with skill and confidence. His fixes are reliable and long‑lasting. I'm truly thrilled to be a part of IMT! Its clean, cooperative, and genuinely friendly environment makes it stand out as an exceptional place to call home. read more

Cypress court apartment has a management change from LCOR to IMT. Now Cypress is IMT Alpharetta. The response time for the service request are very quick. Supporting staff are very good they respond for each and every request as on priority basis. Tennis courts are clean now and they installed new nets. Apartments are clean now. Now it is one of the best place to stay here. I am staying here(2109) for the last 3 years, I see lot of changes with IMT. "IMT team ROCK ON". read more

I have been with Imt Alpharetta for the past seven years. Their responsiveness and professionalism truly enhance the living experience here. Recently, I had a maintenance issue, and the team addressed it quickly and efficiently. Special thanks to Uli, who went above and beyond to ensure everything was resolved to my satisfaction. Their friendly attitude and willingness to help make a significant difference. read more

I've enjoyed everything about this complex. It's genuinely a community and everyone has a smile on their faces and the neighborhood kids have smiles on their faces when they interact with the staff. They keep the community clean and are always engaging with residents with the various events they hold. Big shout-out to the Maintenance Staff and especially Danny D for all the hard work he does. read more

Seriously, it's so good when things just get sorted out without a fuss. My family member had a little hiccup, and these folks were on it super fast. They fixed the problem so quickly, and you wouldn't even know there was an issue. It's always a relief when a service team is that efficient and leaves everything tidy. Thanks Dee for the response time and great energy read more

I am extremely pleased with the maintenance work performed to resolve the water leakage issue from the window. Mr. D's proactive approach in addressing the problem at its source and the prompt repairs carried out on the exterior are greatly appreciated. His commitment to delivering a lasting solution reflects a high level of professionalism and excellent service. read more

I wanted to recognize the maintenance staff for going above and beyond. D was kind, punctual, and took the time to address my concerns. The repair was completed quickly and correctly, and he left the area clean when he was finished. It's clear he cares about the residents, and his efforts are greatly appreciated. THANK YOU D you are much appreciate! read more

I would like to appreciate AJ for his excellent support during the routine maintenance visit. I raised the maintenance ticket late in the evening, and AJ arrived early the next morning, which I really appreciated. He was friendly, professional, and took the time to explain everything clearly. Thank you, AJ, for the prompt and helpful service! read more

My move-in experience was incredibly smooth thanks to the wonderful leasing office staff. Quimoni and Shamara were both so kind, professional, and helpful throughout the entire process. Their quick responses and friendly attitudes made everything stress-free and enjoyable. I truly appreciate their support and the great service they provided! read more

It was great service provided before time than expected. This is the first time I have ever seen this kind of service in my last 3 years. Basically I feel valued resident now. Thanks and Kudos to the team. Please keep up the good support and help. We stay far from our family, but now we feel IMT is welcoming us to be one family. read more

I've been living at IMT Alpharetta for a bit now, and overall, it's been a really positive experience. I've been really impressed with the maintenance service here. They are prompt and efficient in addressing any issues. When I've submitted requests, they've been resolved quickly and with care, which is a huge plus. read more

I don't usually give reviews unless I've had awful service because people need to know. But I definitely have to give a great review to Devon's dedication to make the customers happy deserves a shout out. Personality and genuine concern makes a big difference! Thanks Devon and keep up the good work read more