This was my go to post office when I lived a few miles south of here in SE Huntsville. My most…read moreprominent memory of this post office is the numerous times I put my U.S. mail delivery on hold while I would go out of town on TDY. This service was simple enough to arrange on line, then I would stop by and pick up my mail. I did this numerous times over the years and this post office consistently handled everything great! I never had packages missing or damaged. I've used this post office to purchase stamps, postage, and ship packages many many times, and again, without any problems at all. It's an easy post office in terms of entry and exit, and it's always nice to stop in and pick up Steak Out at the nearby location.

They held my mail when they were not suppose to. Short version. Amazon package was suppose to be…read moredelivered on Thursday. Contacted Amazon Saturday and they said PO reschedules for Tuesday. No packaged Tuesday. Looking on USPS web site I see it is hold. It should not be. Looking on USPS website their is no active hold on my mail. In fact I am still getting other mail, just this one package seems to be on hold. Called local USPS station literally 14 times, no one ever answers the phone. Called 800 number they answered and was nice, but they said I had to talk to local USPS station. #$%^&*

Typical post office. The staff is what you would expect from a post office…read more It is just off of University, so unless you were heading here, you would never see it.

Actually they get a MINUS 100 FOR THE FOLLOWING REASONS: this is a review of the Madison Post…read moreOffice on Hughes Road: 1. They don't deliver mail. Checks I sent for mortgage, utilities, etc. are never delivered resulting in late fees to me. Happens repeatedly! 2. They steal packages - where else do they go - to the dead package office? Stealing Christmas packages - really scumbag workers!!!!!! 3. Don't waste time filing claims because the on-line system doesn't work. Error after error trying to submit claims because they don't want to pay for all the lost packages. Paper system takes so long that the claim cannot be submitted because the time for submission is exceeded. USPS= UNETHICAL STEALING POSTAL SCUM 4. Broken equipment, run down appearance and multiple complaints go unanswered. 5. VERY POOR WORKERS - accounts for all the above problems. 6. Only interested in their retirement package WHICH results in continual increases SOMETIMES 2-3 TIMES A YEAR with the service tanking totally. More money, poorer service is their motto. Recommend: Close the USPO - they are completely incompetent. Issue a competitive contract and award it to another company that has a better track record than this archaic, incompetent, former government agency. Shows what a great job the government DOES NOT DO!!!!!This

Nice fast service ! Right down the street ! Cool art on the side of the post office ! Very reliable…read more!

I've had multiple packages "lost" through this post office within the last 2 years. The absolute…read moreworst and most shocking instance of all however happened this week when I opened up my mailbox (that requires a key) and my package was ripped open and the contents were stolen. I filed a claim and called the local branch about 100xs. You'll rarely get ANYONE to answer. Someone finally called me back in regards to my claim and I guess had my claim mixed up with someone else's and were shocked and told me they would review the cameras regarding my stolen contents and get back to me. Naturally they never called back. Finally got someone on the phone the next day and got put on hold for 20+ minutes until they closed. Horrible horrible service. Cannot believe my 100$ leggings were just stolen right out of my package. Awful.

It's the teeniest tiniest post office ever, but is one of the friendliest. Came here for the first…read moretime to drop a Christmas card and send something via priority mail. Bim bam boom. Super fast!!

No one ever answers the phone. I've called 20 times over a 1 year period and no one ever picks up…read more I've had packages and mail go missing. For a time during 2020/2021 i had all my credit cards that were being sent to me go missing to the point my card companies had to send them via FedEx because they would never get delivered via USPS. But probably my worst experience was last year in 2023... It was a Thursday and I had been expecting a package of very expensive medicine that was temperature sensitive and although it was in a cooler with ice, it was very hot outside. Usually my mail gets delivered very late anywhere from 6:30-8:30 pm on average, but this package never showed up. I looked up on Informed Delivery to see what happened because it is not unusual for my mail person to just not deliver to me. I assume because it gets too late and i must be on the end of their shift. Informed Delivery had the package marked as undeliverable and sent me to a link to either request it be redelivered or to pick it up. Because there was no reason it could not have been delivered in the first place other than the driver just didn't feel like coming, I selected hold at post office and went down early the next day. I went to the post office on Friday morning and was told by one of the gentlemen that worked there that since I did not have a slip, it would be hard for them to find the package but he'd go take a look. He came back after 10 minutes and said he could not find it but that he would put a note on his boss's desk to contact me when it was found and said that more than likely it was being loaded on the truck for that day's delivery and if I did not receive it to come back tomorrow, but that he was sure it would be delivered. I went home and waited all day.. but the package was not delivered. I was very busy the next day and was not able to go back to the post office until the afternoon. I went back, waited in line, and spoke to a different man than the day before. He said he would check the back for the package and again did not find it. Then he said he would go ask his boss about it. I believe her name was Darlene but I could have that wrong. He went to go talk to her while i stood there for 40+ minutes. Meanwhile a nice younger lady who was obviously feeling bad I was waiting so long, asked if she could help and explained to me how sometimes if the truck is overloaded packages might be marked out for delivery that aren't and that they usually get carried over to the following day but remain in bins in the back until they can be loaded. While she was explaining this to me, she was also helping another gentleman who had come in because his package was marked as delivered but had not in fact been delivered and he had been home waiting for it. The gentleman who was "helping" me finally came back and said, "i'm off now" and left. I was honestly so stunned he had me wait for 40+ minutes to come back and just say "I'm off" like what? Realizing I would not get any help, I went home. My package again was not delivered. At this point I called the USPS hotline and put in a missing package report. I should also mention that during this time I had made several attempts to call this particular Post Office but no one ever answered the phone which is why I had to keep going in. The next day was Sunday so there was no hope of delivery that day. Monday morning I again went down to the post office and spoke to the first man I had spoken to on that prior Thursday. This time he was much more helpful and printed up the package's travel log. He explained to me how the packages get put into bins and that the bins are what is tracked, not the actual package, so sometimes there can be issues with tracking that shows it being closer to my destination than it actually is. That being said, if a package is marked out for delivery like mine was, that means it was loaded onto the delivery truck. He then had me wait to the side to speak to his boss (whom I think was named Darlene but again I'm not 100% sure on that). She was speaking to another woman who also had a package missing for several days. So I waited in line to speak to her. She told me the exact same thing she told the lady before me, to write down my information and if they find the package they'll call me and to go home because they don't load the trucks until 10:30 (which explains why my mail gets delivered so late.) At this point my medicine had been traveling in the cooler in very hot conditions longer than it should have so i was sure it was going to be ruined. At 12:30 I got a call saying they had finally found my package. By this point having spent 3 days traveling to Madison and then another 5 being lost, the medicine was bad. I no longer purchase mail order medicine because I cannot rely on deliver as this happened again multiple times. 2 stars because some of the people were very nice even if their hands were tied.

This post office has the rudest workers. Today I accidentally spelled Philadelphia incorrectly on…read morethe outside of the package I was wanting to send. Then, this post office worker proceeded to MOCK ME in front of everyone who was in there because of the error. English is my second language so I was very embarrassed and could not understand how this guy thought that was okay. Then he wouldn't ship off the package for me. He kept screaming for the next in line person over my head and ignoring me. I got a new package and fixed my spelling and he still wouldn't sent it out and continued to laugh at me with the other customers saying I couldn't figure it out. I eventually just walked out. Extremely rude worker. Post office do better!!!! Making fun of customers is never okay!!!!

This post office if on the way to my sorority sister's apartment. If I happen to have a package or…read moresome mail that I need to drop in the blue boxes out front, this is a very convenient location to do just that! I haven't had the need to go inside this post office for years; however, past experiences have all been good. I don't think (but could be wrong) this post office offers passports because I've used the post office on Wynn Drive (without issue) for that service in the past. This is a post office convenient to downtown Huntsville and in a location with ample parking that is exceptionally easy to enter and exit!

I hesitated, stopping at this post office because yelp had a few views that total 2 1/2 stars…read more However, I was in town and in need of postal services and I went in. There was a very long line, and only one person working the counter. Now, this might sound like I'm starting to write a poor review, but it's just the opposite! This gentleman handled his job, not only with professionalism, but with personal interest in every one of his customers. He maintained a fantastic mental attitude, and not one person in line complained about the wait, which, by the way, wasn't nearly as long as I would've expected in most post offices. I wish I had asked his name, but I suspect there are many patrons both before, and after me who will have been waited on by this gentleman and experienced what I did.

They will not answer the telephone. I tried for 30 minutes and never got anyone to answer.read more

This Post Office, on a scale of 1-10, with one being the lowest, rates in the negative. They do not…read moreanswer their phone, they do not deliver your mail, are understaffed and incompetent. It is not the case the government is shut down, I don't think they ever opened up. I haven't received mail in two months without any explanation or options in getting mail delivered. I have to drive 40 miles to pick up mail because the mail carrier won't drive one mile down a passable road to my mail box that UPS and FedEx have no trouble getting to. D.H.

Really nice location!…read more The entrance itself, when you get past the entry way door is nothing fancy, but once you get past that area it is really pretty impressive. The inside has a small area dedicated to PO Boxes .... but these are pretty fancy PO Boxes, ones you would expect to find in like a Beverly Hills. Not a ton of space, and the lighting is kind of dim. But, from the looks of things, they aren't too crowded and the person working the counter takes care of people really quickly. The building itself is an old brick building that just looks as if it's been around since the 1800's, but has been taken care of extremely well! If you were in the area and needing postal services, I'd recommend this location to anyone....really nice!

Yes your many options and dials to avoid a call is incredibly helpful I can't believe all the…read morenumbers I had to press before talking with nobody and finally had to hang up with zero assistance. Fantastic job 5 stars minus 4!!!!!

This is, without question, the most unreliable courier service I've ever dealt with. While there…read moreare known national challenges, this specific location exacerbates the issue with operational inefficiencies and inconsistency. Their counter hours are so unpredictable that even bankers might be jealous, and their delivery process is abysmal. The only semblance of insight into their operations comes from Informed Delivery, which highlights just how chaotic their courier services are. I can see things that are supposed To be delivered, and watch them slip by a few days or knock on my neighbor's door to see if it was misdelivered...again. This isn't an isolated issue tied to one postal worker; it's clearly a systemic failure. Additionally, the forwarding process within the same post office's domain is shockingly slow--it took over a month to forward mail, which is inexcusable given the availability of modern tools and technology. Considering the ever-increasing cost of postage, one would expect far better service. They should prioritize improving their core functions rather than juggling additional responsibilities like Amazon deliveries. If I have something important or time-sensitive, this is the last service I would trust to handle it.

I read the old reviews about this PO, but took a chance because I was in that area. The counter…read morewas closed and lights turned off at 1:30pm even though that was within their open hours. I came to drop off 4 prepaid packages. I tried the outgoing drop off. The third package jammed up the drop box because the bin behind it was full. I jiggled it to get it un jammed so I could drop my 4th package. Someone from the back screamed 'Quit doing that you will jam it up." I asked them come to the door and take my last package. No answer, even when I knocked on the door repeatedly. I had to mail the 4th package elsewhere. I guess all the stories from the last few years have been true. How has this post master been allowed to stay in this position?

Easy four stars as far as Post Offices go. The staff is consistent and work hard. This is a small…read moreenough office that they know you when you walk in if you frequent them. They don't have a large selection of supplies or stamps, but their service is key. Four stars from me in the post office category. I don't need frills...I need service without having to wait in a long slow line.

This is a small post office. Generally, there is one person working the counter. The staff have…read morealways been friendly and helpful. Don't expect a "weigh your own" postage meter, or an in-office gift shop area like the post office on Wynn Drive, where you can purchase envelopes, greeting cards, flats of unique stamps, boxes, etc. This is a no-frills post office with counter service, indoor P.O. boxes, and at least one drop box outside. I generally drop off my items in the drop box. All my insider counter transactions have been seamless and friendly. There's never been much of a wait, maybe 1-2 people in front of me. Parking is a breeze because, again, it is never really busy at this location. Do pay attention to their hours. It looks like they close for lunch.