posted item at the counter on the 19/01/2024 and the tracking tells me it…read moreis still there but when you go and check it you just got no help from them this is not the first time it as happened so how do they get this job and are they checked out to be trusted I don't think so say away from them for posting any think

After years of crappy service, they have finally bottomed out. I went there around lunchtime and…read morethere was only one person at the counter. It was log-jammed and nothing was moving. Never mind they had TWO guys selling money (exchange) and TWO guys selling biscuits and chocolate. Only one broken person selling post office. So I complained. They asked me not to come back. Why would I come back? To buy some overpriced biscuits? F*** off post office. When did you become so utterly s***?

My Name is Kandiah Nithianandarajah and my wife is Krishnakumari Nithianandarajah. We both are 74…read moreYears old. Went to Kensington High street Post office to renew our expired passport today 10am 10/07/24. We were served by a gentileman (name Badge was Harinder). Harinder considered our age and explained the cons and pros of the application system and chose the safest system to apply and receive. He was very knowledeable in that field. He also advised us not to travel with out a travel insurance, and to my wife about a life insurance for six pounds. We were very happy with the service. Now a days Super market to Hospitals are considering people as consumers. This gentleman treated us as a friend advised for our welfare. Thank you Harinder.

This is a large Post Office on the junction of Kensington High Street and the top end of Earl's…read moreCourt Road, opposite the south entrance to Holland Park. It's spacious, clean and bright, with a reasonably sized sales area selling stationery items - the queue goes through it, so you can browse while you are waiting. Service is pretty reasonable - the queues here don't seem too bad, and move fairly quickly, and the staff are generally friendly. Christmas is the exception though, when you may have to wait 15 minutes. It's always better first thing in the morning. Services include everything you'd expect from a large branch - Royal Mail, Licences, Bureau de Change, Insurance and various other offers from the Post Office (though these are mostly available online too). There's a bus stop just outside with a wide range of services.

Hides behind an automated phone system so that you can't contact them when they mess upread more

This post-office has changed hands very recently and is run by a friendly, efficient team. Plenty…read moreof stationery, attractive greetings cards and other useful things for sale. Thanks for providing such a useful service.

i use this post office very often as an ebay marketplace seller and every body right from the…read moremanager to the receiving desk are super friendly despite the volume and workload at this busy venue . Overi find their services professional despite the waiting times a a result of the shop traffic One of the men managing the shop is super friendly and has the best laughter and smile that puts you at ease. he is uper helpful even on times when ive come in too early or late . the ladies at the counter are always friendly and understanding . i find their customer service excellent and reliable and one of my go-to-shops when it comes to my bussiness kudos guys for your exemplery servises thank you

I posted my return with 48 hours tracked it has been 48 hours already and the it is still somewhere…read morein the post office I can see it on the application. They mentioned they will post today but there are piles and piles of boxes in their storage. I think I will not be refunded as the item will not get there in time before the return expiry date.

The guy in the little shop at the entrance (before the counters) should be teach some Customer…read moreService ,he s lazy ,rude and he should not be serving customers ,I went today 26/03/24 to return some parcels and I put the parcels just next to the till while I was looking for the return sticker on my mobile ,he refused to pick them up saying that "is not his job and I should hold on to them in my hands ) ,I said "that s not a good customer service as the parcels r next to you) he replay again that "is not his job to pick them up and he said "if you put them in my head should I pick them up?" I said I will want to speck to the manager and he said "I m the manager" ,I don t believe for a second that an incompetent like that could be a manager ,if he is well not a good manager at all!

This is the closest post office to my home, so I tend to use it whenever I need to send small…read moreparcels that don't fit in the box. If you come in earlier in the day, you can be in and out in under 5 minutes. But as it gets closer to closing time in the evening, the queues get longer and longer. Depending on who is at the counter, the service is either good or terrible. There is one lady in particular who is the same nationality as me, but it feels like she purposely misunderstands my request. On one occasion, after showing her a stamped parcel, she printed an APL label and tried to convince me to take off the pasted stamp and use the label she had printed instead!