We have been using this business for various shipping for years. Always friendly and helpful. A pleasure to do business with. No all reviews are bad! read more

I went into Post & Parcel in Covington, Ga. to have 4 sheets printed from my email. When it was time to pay i pulled a dollar out of my wallet and I new I had some change as well. The gentleman that helped me said to me $5.09 and for a moment I was confused but I thought small local place their prices may be more expensive then most so I paid and walked out. I looked at my receipt and saw that I was charged for computer use. I walked back inside to ask the man about the charge and was told that the manager told him to charge this fee. I politely told him "This is no slight to you but I will never return here" I have never heard of charging for a service that wasn't used. I also feel like he could have told me before printing because this was outside of the normal. Granted its just $3 but he never told me before printing out my paper and I know this it not a standard practice. If you will take my small amount of money of $3 and you multiply that by 10 customers you have made $30 and no computer time was used. I don't feel that it was right. NEVER going back again!!! read more

I went in to Post & Parcel to send some documents via FedEx. Jay was the person working the day I came in. After entering the shipping address into the computer he told me the shipping address wasn't in the system. I reiterated that it was a business address and he said "well I don't know what to tell you, if it's not in the system we can't ship it." I again told him it has to be there as it was a county jail that I'm sending them to. He just stood there shaking his head. I told him never mind and went to give him the FedEx envelope back and he waved his hand away at me and rudely told me "just take it." I then had to drive to FedEx in Conyers. I gave them the same paper that the address was written on. They pulled the address up and had it entered, packed, and ready to send in less than 5 minutes! Jay at Post & Parcel needs to get out of the customer service industry. To the owner of Post & Parcel, you should better train your employees and maybe read some of these negative reviews about your business and who you have representing it. I will never attempt to do business with Post & Parcel in Covington, Ga. again. read more

I've tried on more than one occasion to use UPS service at this business. Both times with the same result! The last time I needed to return an item to a tv service provider, that had stated to me they had a contract with UPS and to just drop it at any outlet and it would be taken care of,so I took the pkg into this establishment, told the person working there what I had been told and I was told by him they couldn't do it. He said they would lose money and would eventually go out of business. So I said thank you and took it to another UPS store and had absolutely no problem. Im thinking the best way to put yourself out of business would be to make yourself useless to the public as this establishment has become when it comes to using UPS. I'll never darken their door again Tommy read more

I had a large envelope that needed postage and an important package to be picked up by UPS. Both were handled efficiently and appropriately. Helpful young man at counter. No problems and it was convenient. Will definitely use again if the need presents itself. read more

BEWARE!! If you plan on dropping your UPS packages here for UPS pick up be WARY! I had a package to send via UPS and had created my label at home and since it was too big to fit in the drop box in town I left it with the employees at Post & Parcel and my package NEVER MADE IT TO UPS! The manager insisted that I hadn't brought the package in when I know for a fact I had, specifically to the date and time. I asked him to go back over security video footage and he refused. He insisted that I would have received a receipt from the employee upon drop off, which did NOT happen. I understand that mistakes happen, or packages get lost; but the fact that the manager/owner was so CLOSE MINDED to the idea that his employees could have made a mistake or been dishonest totally blew me away. Lesson learned, schedule a UPS pick up, drive to the UPS store in Conyers, or flag down one of the dozens of brown trucks that travel around town if you SERIOUSLY want your package to arrive. If you want to CHANCE IT take it to Post & Parcel and hope that you don't have to tangle with the arrogant manger/owner who insists on a double standard that mistakes are made by customers, but never he or his employees. read more

Wanting to save myself some time and a headache, I thought I would you this business to pack and ship my holiday packages, The owner was not only extremely rude, but also did a crappy job packaging my gifts. I asked to put peanuts and packing materials in and around my items. He was just placing them in the box with nothing. He told me that he was doing me a favor by packaging my items. WHAT? I will never use this place again. I suggest you do the same! read more