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    Positive Image

    5.0 (1 review)

    Services - Positive Image

    Manicure

    Manicure and pedicure

    Nail fill-in

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    8 years ago

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    Nail Trix - Double fill with pink and white acrylic

    Nail Trix

    2.2(30 reviews)
    5.8 mi
    •$$

    I had a very pleasant experience today. Maggie was professional and pleasing. Would highly…read morerecommend. Do wish they took appointments.

    Two weeks ago, I made an appointment for a manicure pedicure. I have used this service for several…read moreyears, and found the staff pleasant. This morning, I showed up for my appointment, for which I had gotten a text reminder yesterday. The lights were on and door open, so I walked in. A young man told me, "we are closed". I said, "I have an appointment for a mani-pedi," and showed him the confirmation, mentioning how long ago I made the appointment. He repeated, "we are closed". No apology or anything. I told him that I was going out of town and couldn't reschedule, and he said, "I'll try to fit you in for a pedicure." He started a foot bath, then proceeded to berate me. "I don't know why you're upset. It's not my fault. I'm trying to help." I finally responded that I thought he was being unprofessional, at which point he said, "I don't feel like doing this. You can leave. I was already seated with my feet soaking. I told him I was upset, that he was being rude and unprofessional, and left. I came back to apologize for getting angry. I never raised my voice or used inappropriate language, but I was mad! He said, "that's okay, I have already noted that we will never serve you again. Won't be going back, and wanted to warn everyone else. This is not an appropriate way to treat customers, especially someone who has been a customer for several years. If you could give less than a one star review, I definitely would.

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    Nails and Spa - Menu of spa packages.

    Nails and Spa

    3.0(4 reviews)
    31.6 mi

    I have been coming for years since they reopened after COVID and had about 15 great visits. Love…read moretheir spa packages and great prices. I get nails, seated chair massage and waxing done here. They are friendly and communicate well on the phone and in person about a possible wait. They finish you end to end before taking on other walk ins. I highly recommend this place. All the way - at the end of the shopping plaza, easy to park! Please support local businesses by coming here! My favorite part - they set a timer when doing your foot massage to make sure you get the full time.

    I have never written a review before, but this was the WORST MANI/PEDI I HAVE EVER RECEIVED - so I…read moream compelled to let others know. My nail technician was super nice and professional; unfortunately, the polish was applied so thick that no amount of time or finishing spray could correct it. During my manicure I tried to alert this concern to my technician, but I could tell they were more concerned with completing my nails quickly to help the next customer. So after 10 minutes at the drying station I touched a nail and the polish smeared right off. Since the technician was preoccupied with another client, I went to the staff member who appeared to be the manager on duty and was surprised to have what appeared to be a very evident problem dismissed. The manager quietly muttered that the basic manicure never dries and without even using nail polish remover, she promptly reapplied the polish and dismissed my concern. I was shocked! Her focus was clearly on defending her technician and minimizing any rumor of a problem in a crowded salon than actually providing quality service. As soon as I got in the car, the polish on all my fingernails came right off in a sticky ball. Note this was over 20 after the polish was initially applied. When I got home, I discovered the polish on my toenails were also not dry. Now what really prompted me to make this post is that when the nail technician did my manicure, they used the nail sander to remove my cuticles instead of cutting them. I previously have only seen a nail sander used when I was getting fake nails put on. Not only was this ineffective (nail cuticles were not cleaned up), but it weakened my nails forcing me to cut them short as my nails were bending backwards AND it caused permanent damage to my nail. The attached image is from 2 weeks after the manicure and you can clearly see a dark red line from the sander. This was my first mani/pedi post COVID and a huge disappointment.

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    Positive Image - othersalons - Updated October 2026

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