Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

I take my car here for all things, oil changes, inspection, etc. Best place around - I trust them…read moreand they haven't led me astray. They will tell you if something needs to be replaced or if it just needs to be watched for the time being. It's refreshing to see a business built on integrity.

The best auto repair shop I've ever encountered!!!!!read more

Took my car in for an inspection, tite rotation and a slow leak in my rear drivers side tire. They…read morefinished in a timely manner and were very great to work with over the phone. They also gave me the nail after they pulled it out and attached it to the paperwork. Overall it was a very positive experience and would recommend this place to anyone looking for somewhere to go.

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Friendly family owned and fairly priced. I will bring the car back to them when need service again.read more

Update: The owner got in touch with me and admitted that they made a mistake and should have…read morecovered the labor to replace the defective part. He sent me a check to reimburse me for a portion of the labor that it would've cost to install the replacement part under warranty. They only reimbursed me for 1 hour of labor when they originally charged me 1.5 hours to install it. Since they sent me the check and admitted they made a mistake I am updating my review to 3 stars but I still would not trust this Garage in the future and I will not be going back to them. After seeing all the excellent reviews of this place I thought I'd give them a try when I needed my rear drivers side window regulator replaced in June 2022. I am very sorry I did. The service I received definitely didn't live up to the reviews. The first thing that happened was when they called to tell me the window was done they told me my front drivers side window regulator was broke now. I told them to just leave that one go and I would fix that one myself because I couldn't afford to have them fix both at the moment. For the drivers side rear one they charged $165 for the part (which only cost about $100 in the store) and $135 for labor for a total of $318 just to fix the one window. I don't consider that reasonable like all the reviews say. The shop I normally go to told me they would do it for about $100 less when I called to get a quote to get the newly broken front drivers side window regulator. I told Lauger's I wanted my old broken window regulator back because it had a lifetime warranty and I wanted to exchange it at the store where I bought it to have a spare. Lauger's LIED and told me they put the old part in my car. They kept it and I'm sure they returned it to NAPA and got more money back from it since it was a NAPA part! 16 Months after Lauger's replaced the rear window regulator it broke and the window was stuck down. Since Lauger's is a NAPA Auto Care Center I called them to have them replace it under the NAPA 24 Month/ 24,000 Mile Parts and Labor Guarantee. Lauger's LIED again and told me the part is covered 2 years but labor is only 1 year. I called NAPA Corporate and confirmed that the part and the labor should both be covered for 2 years at Lauger's and they didn't understand why they would tell me only 1 year labor. I honestly don't want Lauger's anywhere near my vehicles after this because I don't trust what they might do so I accepted their offer and picked up the new window regulator from them and installed it myself. When I took the broken window regulator out I noticed that it didn't even match the part # that Lauger's said they installed on my bill! This is outright fraud! I think they must have installed a cheaper part than the part # they charged me for on the bill which is why they refuse to honor the warranty. Don't make the same mistake I did by believing the glowing reviews this place gets because it's definitely not true. I learned an expensive lesson by putting my trust in them and will definitely not be going back and will also be telling everyone I know to stay far away from this place.

It was our good fortune to randomly stumble upon this fine enterprise! It's housed in a simple…read moreCitgo station on Chocolate Avenue, and is completely unassuming in appearance. But spend 5 minutes talking to the people, and you'll never want to get your car worked on anywhere else.

This is the most awesome repair shop. Everyone is excellent and accomodating. No matter what your…read morerepair may be you are in good hands

My son had a car issue, while in Hershey,PA Robert was so amazing and helpful and was able to…read moreassist in repairing his car, enabling him to drive safely back to Long Island, NY. Robert is very knowledgeable and we truly appreciate his honesty and would highly recommend Hummels Automotive to anyone -- thank you so very much!

Hummels Automotive has had care of all of my vehicles for the past 2 years. Work is always…read morecompleted promptly and perfectly. Owner Dennis and his son Rob are both very helpful and knowledgeable. If you need anything from body work, to mechanical work, or even just an inspection, Hummels Automotive is the place for your business. Hummels combines affordability with precision service that is unmatchable anywhere else in central PA. I will never go anywhere else!

Took my car in for a check engine light issue. Turned out to be the timing chain on my 2009 Honda…read moreaccord, they took it in and I got it back 11 days later... was not happy at all as it had been promised back to me in about 5. But, they gave me a discount without me having to ask and my car runs great now. besides the nightmare of scheduling issues, I can say my car runs fine now and that they were proactive in making It up to me for being out of transportation for over a week.

We aren't from the area, but we had an appointment at Hershey Medical Center when our car suddenly…read moreneeded attention. The team here at Goodyear was able to give us a same-day appointment, worked us in sooner than our scheduled time, explained to us exactly what they did and why, and their price was VERY reasonable. Grateful for the kind, fast, effective service. They helped to make a very stressful day less stressful.

The team has been working on our cars since they opened and have been great. Great work, great…read morecustomer service, they handle everything through their technology, texts, online invoices etc, but are happy to talk with you as well!! It's so helpful to have great technicians right here so you don't have to trek all the way to Carlisle! Glad they are here!

They worked on my AL8 Audi. They didnt over charge me like some of the other repair shops. They…read moreexplained everything in detail. I would have given 5 stars but they are not open on Friday.