It was our good fortune to randomly stumble upon this fine enterprise! It's housed in a simple…read moreCitgo station on Chocolate Avenue, and is completely unassuming in appearance. But spend 5 minutes talking to the people, and you'll never want to get your car worked on anywhere else.

This is the most awesome repair shop. Everyone is excellent and accomodating. No matter what your…read morerepair may be you are in good hands

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going…read moreto a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week! All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.

Honest, efficient and high quality service. Have used Good's for years for all our cars, very…read morereliable.

Always very helpful in honest. Never try to upsell unnecessary work, and always reasonably priced…read moreand very fast turnaround

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

Took my car in for a check engine light issue. Turned out to be the timing chain on my 2009 Honda…read moreaccord, they took it in and I got it back 11 days later... was not happy at all as it had been promised back to me in about 5. But, they gave me a discount without me having to ask and my car runs great now. besides the nightmare of scheduling issues, I can say my car runs fine now and that they were proactive in making It up to me for being out of transportation for over a week.

We aren't from the area, but we had an appointment at Hershey Medical Center when our car suddenly…read moreneeded attention. The team here at Goodyear was able to give us a same-day appointment, worked us in sooner than our scheduled time, explained to us exactly what they did and why, and their price was VERY reasonable. Grateful for the kind, fast, effective service. They helped to make a very stressful day less stressful.

I utilized Yelp to locate an auto mechanic familiar with the Alfa Romeo Stelvio. I found Charlton…read moreof C & A Automotive Services through sending a Yelp project inquiry. Charlton messaged me back within 15 minutes. I explained that my throttle dashboard light came on, and Charlton said I might need the $70.00 diagnostic test to turn it off and determine the throttle problem. Charlton also asked me about the size of my engine. I scheduled an appointment and canceled it because the throttle light went out. Perhaps it was the below-freezing temperature and my attempt to drive my vehicle without sufficiently warming it up that prompted the throttle light to come on, I will definitely contact C & A when my vehicle does need servicing. I appreciated the messaging that helped me determine what my vehicle needed. What's valuable? The excellent customer service in fielding my throttle concerns is worth noting.

Got back to me right away. Great estimate. I look forward to my appointment Thursday . I have so…read moremany people to thank I'm making a part 2 lol Thanks for everyone who contacted me. This is my first time using Yelp and was so stressed because my regular mechanic is my friend and he was on vacation when the brakes went out. I felt so much better when I found people who would help me . Special thanks to Charlton at C&A Automotive for making me feel at ease and gave me a great deal . It turned out to be the brake job from hell because of the poor workmanship of the last owner . An hour project turned into a 3 and a half hour nightmare. Charlton worked his ass off and kept a good attitude . We're both talkers and that helped our mental health. Lol I can't recommend to highly. You need a car repair done he's the man to get.

A small one-guy shop but he's a good guy. He does a thorough but reasonable job on inspections,…read morewill show you where there are issues brewing. He doesn't find trumped-up problems just to generate business for himself -- he's honest. I know this because I've gotten second opinions. He will also show you in detail what he did (or is going to do) to your car, if you want. His costs are reasonable and his work has been great (I've had no follow-up issues or problems). He's been prompt in getting my jobs done. I think his main expertise is Toyotas but can do pretty much anything, but he will tell you if the job is beyond his expertise. Overall I would say HONEST, RELIABLE, and REASONABLY PRICED.

First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

Friendly family owned and fairly priced. I will bring the car back to them when need service again.read more

Update to company response. I was happy that my window was fixed when left shop. My AC does not…read morework and the mirror was run into (prior to first fix so irrelevant). But seal was NOT pushed into door jam. That has nothing to do with the 100% markup OR the 2.5 hours I was charged for labor on a 1 hour job. And windows are meant to go up and down. I am unsure what your idea of excessive is, but my window use is not excessive. Wonder what NAPA thinks? After reading the glowing reviews, I was worried about submitting this review. However, the one negative review on here could have been mine. In November 2022 I had my window regulator on LF door replaced. Cost me 357. 2.5 hours of labor and a 100% markup on the price. (did not realize that at the time). The same part broke last week. Called Lauger's and was told they would warranty the part but not the labor. The owner was very nice and said instead of charging me 2.5 hours of labor he would only charge me for 2 hours. (Come to find out that both part and labor are under warranty.) Also advised it would be 3 weeks to get fixed but would squeeze me in in two weeks but if I swing by on a Friday, he will get the window out of the door and tap up so it was closed. I did stop by, but the window was too far down to be able to easily pull up. I was willing to forgo the window being up and asked to see the invoice for the part so I could reach out to the company it was ordered from and complain that if it was not a bad part to begin with, I would not have to pay labor twice. The owner refused to give me a copy of the invoice. Instead, he said to return in 2 hours and if I waited, he would get the door fixed. I was feeling very thankful and returned in two hours. Surprisingly enough, my car was fixed, and I was driving away ONE hour later without having to pay a thing. ONE HOUR. And, there was no paperwork given to me because he said that the part broke because of my window being too tight and putting too much pressure on the unit, but he was not going to tell NAPA that so that they would pay warranty and labor. He also advised me that he called NAPA and argued with them to cover the labor for me. REALLY???!!! When they have a 2-year parts and labor warranty?? So went home and googled it. The time to fix the regulator in my door should only take one hour. (As proven when he fixed it in less than an hour). Went on NAPA and found the part was charged to me at a 200% markup. I get mechanics are going to mark up the price of a part, but 200%? I will not ever recommend this place to anyone. Overcharged for labor (2.5 hours instead of 1) and marked up on the part. This is the kind of place that gives mechanics a bad name. It is not reasonable in my book and now concerned about the part he put in my car.

Service was great and had my car completed when promised. Car window worked like new. Very friendly…read moreand easy to work with. would highly recommend..

Service was great and had my car completed when promised. Car looked brand new…read more Friendly and easy to work with!