Our Foster terrier is 10 pounds and 15 years old. He needed a haircut desperately, but had never…read morebeen to a groomer. He is adorable with his new hairdo. I highly recommend this Grooming salon because they treated him gently and very well.

Responding to Wolfgang's response to my review: I would…read moreappreciate accurate and honest information included in your response. We were told the owner would reach out later today NOT BY MONDAY otherwise I wouldn't have written this review stating that. The cashier, my husband and 2 groomers were present to hear this. The groomer was asked to by me to demonstrate how it happened but DID NOT demonstrate for us. He only showed me the clippers used. The asst mgr stated that moving forward the groomers would be required to purchase and use smaller clippers that are more suitable for smaller breeds. We told them to proceed with grooming because we were told over the phone that it was a small nick and NOT BLEEDING. When we arrived it was not a small nick and was bleeding until we got to the vet and they glued the wound closed. ORIGINAL REVIEW: This is the second time our dog has been cut during a grooming appointment at Woofgang at the Stone Oak location, and once again, it required a trip to the vet. Let me be clear -- this was not due to our dog moving or resisting during the grooming process. The groomer acknowledged that the injury was caused by their clippers, and while we appreciate that Woofgang did take responsibility and covered the vet bill, this should not be happening -- especially a second time. Accidents may happen, but repeated injuries raise serious concerns about safety, training, and proper handling of grooming tools. Our dog's well-being comes first, and unfortunately, we can no longer trust this location with their care. We hope Woofgang takes this seriously and puts better safety measures in place to prevent this from happening to other pets. The Assistant Manager assured me the owner would call later in the day and we never heard from the owner. This makes me feel uneasy knowing their business should be about caring for our beloved pets.

My dog got bit by a rattlesnake, and we were so scared. The doctor and staff at BluePearl were…read moreabsolutely amazing. To say I am grateful is an understatement. They cared and it showed. I would highly recommend

The vets and vet techs were very educated and helpful when explaining the process of things. They…read morewere even kind enough to provide ink paw and ink nose prints when we had to euthanize our cat. We had to cremate our cat elsewhere since we wanted our kitty's siblings to say bye. Another vet was charging $70 for what had been complimentary ink nose and paw prints at Blue Pearl . Goes to show they're not in it to make a quick buck, but to provide exceptional and beyond care in what was a really difficult situation for our family.

Reviewing here because my Google review will get deleted…read more Nice place with cameras to watch them play but way too EXPENSIVE. $53 a night for boarding is already a lot but now they're charging $15 if you pick up after 11am!! Tell me who can pick up before 11am if they're out of town? They don't tell you this before you book. They have a sign at the front desk once it's too late to reserve somewhere else. Dropped off around 2pm and picked up around 2pm the next day for $68!!! I've been going for years and the staff is not friendly either. Never going back. Will be boarding down at Tails are Wagging from now on.

Our pup loves CBW! He had some teething issues which were communicated clearly from the staff to us…read moreand a solution was quickly found to ensure all pups stayed safe. We will continue to leave our pup in the hands of the staff here and feel safe to do so!

Right, before my puppies grooming appointment I drive to Polished Pet to check it out! It was the…read morecutest pet store with a unique line of dresses, collars, and doggy accessories. Diane took care of us while we shopped, she was very nice and helpful. She went as far as offering a bow for my Penny and the groomer in the back come out and teach me how to put it on. Talk about going above and beyond. It was a great experience with a friendly staff, Penny and I look forward to coming back. Thank you, all for your professionalism and great customer service. We will definitely see you again!

I had called ahead to use their services and to establish pricing and an appointment. I thought…read morethey were certainly higher priced than other groomers, but since they were near my new location I thought it would be convenient. I thought I was getting my dog a bath, nail reduction (with dremel tool) and gland expression (which cost 10 dollars more) out the door for about $50. Again, more than I had usually found for the basics. To my surprise, when I went to check out they decided to charge me over $20 for additional brushing they had to do for heavy shedding. Ugh, folks, I've gone to groomers with this dog for the last 8 years, in two counties, and never had someone throw that one at me as not being part of the bathing process, especially since we already had an agreed upon price for Polished Pups services. I have no complaint about their work; however, having been a contractor for 40 years, before I retired, I know you don't switch prices on a client at the end of a job...especially with no warning or discussion before you throw a new charge at them. I won't return to this business, not because of poor work, but because of poor business practices. I was just glad to get out the door with my dog and leave Polished Pups in the dust.

Great friendly staff that show the best care! Highly recommend to anyone looking for a new vet for…read moreyour pets!

This is a new place on my way to work that I found to take my Corgi. I did a drop off and they…read morecalled me with the outcome of his physical evaluation, and he had a spa day too. Totally shampooed and his hair was taken down for him to breath. He just looked spectacular. I am very happy with the outcome and more so that he came out very happy to come home with me .. LOL .. I will definitely be back. I also want to say the staff are VERY accommodating. I go their early but they took him right away and let me come in even when they were closed still. It is a family-oriented place and that is how you all made me feel. Thank you

This was truly one of the best visits I've had with my dog, Queen. From the moment we walked in to…read morethe time we left, the overall experience was excellent. There was a brief wait in the exam room of about 10 to 15 minutes after check-in, but once the assistant Simone came in, everything moved smoothly. All of my questions were thoroughly answered, and the advice and suggestions provided were very helpful. I especially appreciated how clearly everything was explained, making it easy for me to understand Queen's care moving forward. The bill was on the higher side, but I understand that many services were provided, and I appreciated the military discount. The staff was incredibly warm and welcoming, and everyone absolutely adored Queen in her little denim jacket and pearl necklace. She was definitely spoiled with cheese and some tasty treats. This clinic is truly a one-stop shop for us. I feel confident continuing care with Leslie as her vet, and I'm excited about the additional services like boarding for short trips and full grooming for her monthly spa treatments. Overall, a top-notch experience.

I came to this clinic specifically because it advertised as "fear free," but my experience was the…read morecomplete opposite. My 6 year old, 65 pound German Shepherd mix has never cried at the vet in her life, until this visit. I specifically told the technician that my dog does best with blood drawn from her lateral saphenous veins (back legs), and that I've been present for previous blood draws where this worked great. They then take my dog to the back (which was surprising I thought they would do it in front of me.) Despite this, they ignored my input and drew from her jugular vein (neck vein) instead. There was no alcohol residue on her back legs, meaning they didn't even attempt what I requested. I heard her yelp in pain, something that has never happened before. The technician never informed me they would be performing a cystocentesis (inserting a needle into the bladder to collect urine). I only discovered this happened when the doctor mentioned it during a follow-up phone call. A cysto requires restraining the dog on their back and using an ultrasound to guide a needle into the bladder. For a 65-pound German Shepherd mix, this meant significant physical restraint, which is likely why I heard her screaming from the exam room. I also want it known that complications can happen after performing a cysto! So they did it without my consent and if something were to have happened I wouldn't have known to tell the ER. We didn't need to do a urine culture so it was completely unnecessary. When I asked about the different blood panel options, the technician struggled to explain and had to repeatedly reference his paperwork. He never mentioned that urine collection was part of the panel and he never said they would be collecting urine there through a cystocentesis. So the technician took my dog to the back to get her blood drawn was all I knew they were doing. Come to find out they stabbed her bladder with a needle when a simple free-catch sample would have been appropriate and much less invasive. Meaning it would have been more fear free. When I spoke with the practice manager, she insisted that performing a cysto was "more fear free" than catching urine naturally. This is absurd. Poking my dog twice with needles (blood draw + cysto) and physically restraining her is not more fear free than one blood draw and collecting urine when she uses the restroom naturally. I also want to point out that it was probably more than two pokes considering I had heard her crying and she came back to the exam room panicked. The veterinarian himself was great. My only complaint is he told me he would have the bloodwork Wednesday and that he would give me a call. He never called, I had to call them the following Tuesday. Granted this time of year is difficult with holidays so I did give grace. He was very apologetic when he found out what happened and I do appreciate it. During the appointment, I overheard him correcting the technician's estimate to include proper radiology interpretation fees. When the technician came back with the updated estimate he didn't explain any of it. He just handed it to me. This experience was the opposite of fear free. My dog came out frantic and anxious, her first negative veterinary experience ever. This is exactly how dogs develop vet fears. To that technician I'm not upset about your lack of experience, we all start somewhere. I'm upset that you disregarded my input about my dog's care and failed to communicate what procedures you were performing. When you don't know something, ask a senior technician or the doctor for help. Imagine your dog going back and you have no idea what's happening, you hear her crying then days later you find out that an unnecessary procedure was done. Throwing new technicians into situations without proper oversight is unfair to them, the pets, and the owners. Training matters. And defending clearly incorrect practices (like claiming a cysto is more fear free than free-catch) undermines your fear-free certification. I had high hopes for this clinic. With a different, more experienced technician, this could have been a positive experience. Unfortunately, that wasn't the case, and I cannot recommend this clinic to other pet owners seeking genuine fear-free care. Lastly I want to add, I am fear free certified and worked as a technician in a fear free certified clinic. I know what is and what is not fear free.

The cashier was really nice and helpful, which I appreciated. Unfortunately, every treat I bought…read moreabout $50 worth had bugs in it. I purchased the little bones sold by weight, the square soft chews, and some dried cow ears, and all of them had bugs. On top of that, it was pretty warm inside, like the AC was off. I was hoping this location would become my new favorite since it's a bit closer to my house, but I won't be returning. Maybe it's worth giving it one more try, but I'll be sticking with my usual location.

This location is very helpful and knows their stuff . I went in there with so many questions to get…read morethe right food for my dog and they were so patient and answered every question! My dog was very happy with his dog food !

Warning! Do not take your fur baby here unless you want a full shave dog. They listen to what you…read morewant but do not do it. They do what they think is right. I have a friend who is devastated to the outcome of her dogs hair. The manager is very rude and likes to throw threats to you when explaining what there mistake was. Do not waste your money they are very unprofessional. So sad you cannot even trust a groomer with your fur baby and to get a good quality cut. Lazy Lazy Lazy they shave and go. 1st time here and Last time here. Review doesn't let me give 0 star so unfortunately I have to put 1 star and not deserved.

The right side of 10 year old Molly's face/neck when the groomer brought her out to me. Not a word…read morewas said to me about the clippers cutting her! I will not use Pretty Pooch again. I suggest you look elsewhere for your precious fur babies!

Dr. Hubenak and his staff are exceptional. After having a traumatic experience with our previous…read moreveterinarian, it's been a comfort to find a place that cares about my furbabies almost as much as I do. They go above and beyond! I highly recommend them for anyone that considers their pets to be family!

My elderly miniature poodle has sinus cancer. Dr. H. has removed tumors on several occasions…read moreduring the past 2 years. He also spared my pups teeth during surgeries. My almost 17 year old dog is thriving despite the lymphoma diagnosis due to the Ark team's amazing care. They are loving, caring, and extremely affordable. Thank you, Dr. H and team.

Chantal is so sweet and so kind and patient. My dog is very nervous and skiddish around new people…read moreand Chantal went out of her way and stayed extra time to make sure my dog had the courage to come out of his crate to be walked. She even did a thorough meet and greet to make sure my dog felt as comfortable as he could. She is so kind and am grateful I found her to walk my dog while my time in San Antonio.

I must say that Emily's dog Jogger services are amazing, no need to look any place else. They are…read moredependable responsible and they love their dogs.They send new photos each time they visit your home as they care for the dogs. They also make videos that are for your personal use that make you feel that they truly care for your dogs. I don't know what I would do without their services. As I said they are amazing and would recommend them hands-down.