The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

They have my pups tired and clean after playcare . Have not used them for boarding yet but hope…read moreto soon

Stephanie and Zobi are the only people I trust with my dogs. I have used them for two years+ for…read moredog walking, overnight stays and boarding. They are true animal lovers who care for my pets as I do. My dogs love them. They are also both active in the pet rescue and adoption community. This isn't just a job for them. I feel so lucky to have found them both and highly recommend any of their services. They are also both very smart and able to both remember your instructions and take initiative when needed. I trust them completely and my anxiety is so much better when I know they are looking after my pets!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!

Glad we found Pets Inn to board our pets. Our dog isn't…read moreneutered ( medical reasons) and we just wanted a little more than our vet clinic could offer such as more living space for our dog and more quiet, living space for our cats. Called Pets Inn based on reviews and after completing the temperament test for our dog we decided to board our 2 cats. We were very nervous and worried about our dog-I sent text to Pets Inn and they sent pictures and an update and I felt so much better. Pets Inn sent pictures of our pets everyday and kept us updated-one of our cats had a potty situation. They said they would take care of it. We appreciate being informed and their attentiveness. One of my "shy" cats-(hides at the vet) seemed to have a great time playing at Pets Inn we found her on the top perch of the tower at pick up. Thank you Pets Inn for taking care of our pets. We would recommend and use again for pet boarding.

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

Charlie Blu, the Aussie, here telling you about my recent experience at Tails are Wagging…read more Even though Dad takes me everywhere, sometimes he needs to board me when he leaves town for my own sake, so this doggie camp was my first choice. It has a nice time range of drop off and pick up times which helps with Dad's schedule and ensures that I get to come home without delay. I like that we get an opportunity to play outside 90 minutes at a time, 3 times a day. The outdoor area is 1/2 covered and 1/2 in the sun, which gives me options in various weather conditions. Since I'm just a year old and under 40 lbs, the helpers also put me in the small doogie group with others my size, so we can play together. There is a separate area to go potty and plenty of time set aside to rest. The owner is friendly and answered questions quickly. After an interview, updated shots, and a 3 hour daycare trial , it was determined that I could come back here for an overnight stay. The 4'x6' kennels are big enough to get a good night sleep. It's a good thing Dad remembered the dog mat because the floors are concrete and would have been too cold for me. Glad we found this place because next to sticking to Dad and Mum like velcro, this boarding facility is a good fit when they can't be with me.

I love Tails Are Wagging! This place is amazing! The place is clean and the staff are friendly,…read moreespecially the two lovely ladies who are at the front desk. The price is reasonable as well and they offer 10% military discount also! I just had my fur baby stay there for 9 nights, and they treated her really well, and she cleaned and smelled really nice when we picked her up. We can tell she had a lot of fun cause she passed out as soon as we got home.

I've been bringing my dogs here for nearly 10 years, and I truly can't imagine going anywhere else…read more The team is consistently kind and patient, and they always take the time to explain everything without making you feel rushed. Dr. Wilcox, Dr. Harrison, and Dr. Nanez have cared for my fur babies through everything--from routine visits to cancer and end-of-life. You can tell they genuinely care, and it shows in how they treat both the animals and their people. It's hard to find a place you trust this much for so long, but DeZavala Shavano has absolutely earned it. Highly recommend!!!

This clinic has been a godsend. I took my dog here when he was having a major heath concern, and…read morethey were the most kind and patient people. They found the issue and fixed it for a very reasonable price. I've been coming back for a year and a half now simply because of how kind, compassionate, and helpful they are. My dogs keep needing attention and they have helped me every time I've needed it. I would absolutely recommend this vet to anyone as the primary care physician for their pets. They go the extra mile to help you and your animals.

Tail Waggerz is a family owned business, and it really shows, they're different from the corporate…read morechains. Here, I feel I'm getting better personal care for my animals. When I'm out of town, I receive regular notes with really cute pictures, and it really helps! My dog and cat are both happy here, and it def makes it easier to be away. Plus, the prices are really very reasonable.

The staff is friendly and helpful prices are very reasonable my dog spent 3/1/2 weeks with them and…read moreI took him back for another stay great place

Everyone there is great- my baby absolutely loves going and seeing everyone. They have cameras so I…read morecan watch my baby play in the park- he LOVES the pool they have outside. He had his first spa day today and got to play in the park and then got treated to a bath. He looks so handsome and smells so good. They did a fantastic job trimming his nails and even gave him some doggy cologne and a bandana! If your fur-baby needs to be boarded, groomed, or to go hand out with some friends for a few hours this is the place!

Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

My Shih Tzu puppy was one year old and displaying some negative behaviors, like barking at every…read moresound, reluctance to potty outside, and a defiant attitude toward intervention. Don't get me wrong, he's a sweet and lovable little sweet heart, but with the potential to decimate your kingdom. Jeremiah rode in on his white horse and saved us all! Our little guy spent 4 weeks with Jeremiah and changed our lives. Thank you, Jeremiah! You are our Hero!

From the owner: Here at The Traveling Hounds we focus on the root problem of behaviors, whether that is confidence,…read moreFear, anxiety, aggression, or something else. Offering Private and group lessons as well as a day school and board and train program. Book a consultation or schedule today. Call (210) 778-5556

The entire Smith & Shedd family have been kind and loving to my two pets for over 9 years. They've…read morealways been professional and knowledgeable when my pets have had any type of medical issues.

My Penny received the very best care here. The staff was prompt, kind and knowledgeable. I won't…read moretake my girl anywhere else! Thank you S & S

First time there (I was recommended it by a family member). Very nice staff! I was able to pick up…read moremy dog in under two hours and he looked great! They did a wash, nail trim/dremel, and full cut. The price was a third lower than I expected as well. Will definitely be back in the future.

Sebastian loves it here! They do a great job! The owner is always making sure we are happy!read more