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    Posh Paws Pet Grooming

    2.9 (16 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Posh Paws Pet Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    Posh Paws Pet Grooming Photos

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    The owner has the poorest customer service of any business owner I have ever encountered. When I started using Posh Paws mobile van, my appointment kept getting canceled and the grooming service was a no-show due to me "not confirming the text." I never got the text and had to prove this to the owner. After straightening that out and when I actually started receiving the texts, we consistently used them monthly; after missing the confirmation text in February, I contacted them to see if my puppy could be added to the schedule (before the work day began). I was told no; they said I was booked for the remainder of the year and we could pick up in March. Today, I reached out to confirm my March appointment because I had not received a text to confirm. Apparently because we missed last appointment, we have been dropped as clients - even though the texts say they will pick back up in March (see screenshot proof). Temperamental owner and poor customer service. I see numerous other reviews stating the same. If they treat the human customers this poorly, it makes me wonder how they treat the dogs who can't tell on them. Only giving one star because zero is not an option.

    Michael M.

    Been here several times now with our two pups and have never been disappointed. They treat our dogs like their own and they always look great after their hair cuts. We were referred to Posh Paws from the staff Southwood. A little a bit of further drive for us but worth it. Highly recommended!

    Our sweet doodle

    We got in quick and they treated us like family from the start. They did a wonderful job on our fur baby!

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    9 months ago

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    10 months ago

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    2 years ago

    Business owner information

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    Elizabeth R.

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    3 years ago

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    6 years ago

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    Elizabeth R.

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    4 years ago

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    5 years ago

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    Elizabeth R.

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    3 years ago

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    Elizabeth R.

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    4 years ago

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    Elizabeth R.

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    6 years ago

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    6 years ago

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    Elizabeth R.

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    6 years ago

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    Elizabeth R.

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    7 years ago

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    PetSmart

    PetSmart

    (29 reviews)

    When I come here to purchase cat food of Medley's, Royal Canin, cat dried food and treats…read more The staff here is always professional and helpful when a question is needed to be answered by one of the staff members at Petsmart. I wish they had more of a selection of cat shampoo instead of limited selection to choose from when shampoo is needed that is hard to find elsewhere. Cassidy is always a helpful person when I come in to the store and ask for assistance. Cassidy always asked how the customer day is which is a nice thing to do when greeting a customer coming in and checking out and leaving the store. They have a lot of selections of pet food to choose from your dog or cat. Even dog beds, collars, harnesses, cat litter, cat litter boxes and live animals such as fish and others.

    Made an early morning appointment for grooming on my way to work. Another store employee let me in…read morebecause they weren't open yet. I walk into grooming. I stand there waiting on somebody to come from the back. Nobody comes. I pressed the little call button and I can see them through the window in the back. Still Nobody comes or acknowledges that I'm there. I walk out of the grooming salon to the cashier and ask Somebody go back there and tell them I'm standing here. They go back there and I waited another 10 or 15 minutes and my dog who already has anxiety, has managed to pee and poop on the floor. I clean it up. STILL NOBODY comes!! Finally 36 minutes after my scheduled appointment, the lady comes from the back and says unfortunately you were late and we can't accommodate you today. ARE YOU KIDDING ME?!?! In this economy, I work way too hard for my hard earned money to be disrespected like that. THEY WILL NEVER get my business again!

    Posh Paws Pet Grooming - groomer - Updated May 2026

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