This place is really expensive and it's just OK…read more My biggest issue is that the place is just too crowded. I was literally inches from the pedi chair next to me. When I lifted my side desk to put my water down, it was knocking into the desk of the person next to me. Walking from the chairs to the front I was constantly having to navigate around people having to ask them to scoot their chairs in just so I could walk by. I also put in my appointment that I wanted gel polish, and they put regular polish on my toes which had to be taken off and gel polish put on...which caused me to run behind for an event that I had that evening.

Ive visited here a few times and service is always friendly and prompt. I typically book my…read moreappointment online to ensure I don't have a wait but there are plenty of chairs and walk-ins are welcome! They offer complimentary drink and snacks upon arrival. The place is clean and sanitary. Im a simple girl but I've seen some people get cute and elaborate designs on their nails.

I was looking for a nail salon to get my nails redone. Using Yelp, I chose this place. They were…read moreaccommodating and I didn't have to wait, unlike some other salons in the immediate area. The nail tech immediately took me to the back and started on my nails. I normally get gel nails so I won't have to sit and let my nails dry. This time, I went with regular nail polish. My nails came out really nice. I was satisfied. The salon itself was nice inside. There were quite a handful of people, mostly getting pedicures. I would patronize again if I need my nails done while in New Orleans.

I came in for a dip manicure and left with three fingers bleeding. one finger was bleeding in two…read moredifferent places. I have never experienced such a painful, tough manicure. Everyone was apologetic but I do not think I will return

Very good pedicure very nice foot massage the best nail salon in town and very cheapread more

Great location and they offer all the regular nail salon services plus temporary eyelash…read moreextensions. The extensions were the reason for my visit today, and I'm very pleased with the immediate results. My lashes look long and thick and I don't have to use a strip of falsies. I'm horrible at applying them! I feel like $25 is a bargain if they last the full two weeks that was promised by the technician who applied them. Things to know: There isn't always someone there to apply extensions. I stopped by one day last week and the lady wasn't coming in until after 4:00. Today I called first, but still had to wait 15 minutes. The process took about 20 minutes and was a little uncomfortable. The lady taped my upper lids open while she worked her magic. You are given a choice between several lash lengths and thicknesses. The lashes are individual and not strips. $25!!!! Keep your fingers crossed for me. I'm hoping to get as much time as I can out of these things.

A really expensive regular manicure $28! That is expensive for a REGULAR manicure NOT GEL. Then you…read moreare obliged to put the tip BEFORE you pay! OBNOXIOUS! AND A REALLY CRAPPY MANICURE. To pay top dollar for a bad manicure is infuriating. I absolutely WOULD NOT recommend this place!

It's always relaxing there.. I will continue having my pedicures done every month and waxing..read more

I've been going to Hanna's for a while now, but it's time to move on. The attitudes and lack of…read morecustomer service is at an all time High. The girl at the register has such a nasty disposition about herself and she does not speak to paying pleasant Customers with any respect as if we aren't CHOOSING to give them Business. Hanna's will tell you what you will pay for, you do not have the luxury of booking an appointment with who you want. I'm not sure when they lost touch with providing a service that we are choosing to pay for and being an option. We can always OPT to pay someone else and at this point I refuse to keep paying bills where I'm not treated like a human being. It's sad bc I love their work. But the service and interaction is a disappointment.

Good Morning...for me I get my nails & feet done for a time of relaxation & a peace time. My…read moreexperience this morning was terrible. 1st the nail lady did not greet me....I had to tell her good morning(she was in a bad mood or something) 2nd she did not cut my nail evenly & I ask her about it she she got mad with me ask me is that ok in a ugly gesture...( this was from the beginning of her starting) I've been coming to this place for under (6) months so it time to move on...

Popular spot for locals. Prompt, courteous and safe finger and toenail maintenance. They…read moregraciously work around my disabilities and limited flexibility and help keep my nails healthy. Relaxing way support a local business.

I enjoyed my appointment at Serenity. I received a pedicure on what was probably the most beautiful…read morefall day in New Orleans. They had the backdoor opened allowing for a nice breeze to blow through. I think I enjoyed my visit more because of the ambiance. I called an hour before arriving to make sure they could fit me in. When I arrived, I discovered this place has a surprisingly large parking area but you'll be sure to find parking on Tchoup or the side street as it is on a corner. They quickly showed me where to select my polish and sat me in a pedicure chair. I waited about 12 minutes before someone sat down in front of me. Could've been quicker as I called ahead but hey. The weather was too nice to worry. Once Phat (manicurist name) began on my feet, I felt all my worries leave my toes. I recently spent days moving so my feet needed some TLC. She gave me the most amazing foot massage and that was standard - no extra cost. It's only been a few days, but if this polish stays, I will certainly return.

Going to another nail shop is like going to a new hairdresser... it could be good or bad. My…read moreregular spot was closed and my feet were a mess, so I decided to try them out. I paid $38 for a pedicure that included hot towels, massage, and an exfoliating scrub. The nail tech was not so gentle; I may not return. I did appreciate the fact that when other clients walked in and it started getting packed, they did not rush my service like some other nail shops do.

First time, just drove by and walked in…read more Pedicure was good! Base was $37 but I guess $20 extra for gel which i wasn't told. Got a full set which came out to another $60 something. Not a huge fan of. Kind of messy and different sizes. Everyone was super nice though.

So i just left from the salon and this lady (i dont know her name) messed up my nails. I lost 2…read morenails and chipped one, and she could not find the color.. I dont blame her for that part lol but when it came to the nail itself... Its very bumpy, not filed down, and mind you i kept making requests for this even using the translator but she refused to listen and kept going. she even looked at the screen. I dont know about the other employees but i originally came for Emma she's really good disregarding her co worker. i will come back for her but the lady I just got my nails done with should be fired.

I had been here once before and decided to go again. The…read moreemployees spoke in a language other than English the entire time. I find that very rude to the customers. I have nicks, edges not cleaned up and overall an unprofessional looking mani.