Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

I liked that Christopher was upfront with an estimate as soon as I made the request. Since it was a…read moresimple hose faucet repair I thought it would be a quote not a request for an appointment like the other plumbers . Christopher was very thorough in examining our plumbing system. I thought I needed two new faucets and he tightened the valve and only replaced one . Very reasonable price .

Christopher responded quickly to my inquiry and provided transparent pricing. He did an excellent…read morejob replacing the plumbing under my sink and the price was extremely competitive for the work completed. I would definitely recommend him to a friend or family member!

My first experience with Durham Plumbing Services was for a whole house re-plumb in Chapel Hill…read more Michael, the owner, was professional and quick to give me an accurate quote over the phone. After shopping around for a better price, I came back to Michael because nobody else could beat it. These guys did great work replacing our old polybutylene pipes with PEX. Michael, David and Kenny were courteous, professional and try hard to please. The project was completed on time and I paid exactly what I was first quoted. I would highly recommend them to anyone needing plumbing services both big and small. I definitely will be coming back to them for my future plumbing needs. Michael, David and Kenny, thank you for your hard work. It was a pleasure meeting you all. Feel free to use me as a reference!

Excellent service they knew exactly what was wrong. Fixed a problem that the other plumber from…read moreanother company did wrong. Pricing was excellent ,would recommend this company to anybody, give them a call you won't regret it.

Jayk's has been a god-send whenever we've had a plumbing issue we couldn't solve. They're prompt,…read moreresponsive, and fairly priced. Definitely worth a call if you need help.

Unfortunately this is the second time I have communicated with them, have messages that the repair…read morewas scheduled for between 8-9 am and when I followed up was told both times that he forgot to put me on the schedule. The last time offered a "early afternoon" appointment. When I asked for a more specific time, I did not receive a response.

Sent the company an online service request Super Bowl Sunday afternoon and received a phone call…read morefirst thing Monday morning. A team, led by Norval Cunningham, arrived a short time later. The truck was spotless and the guys were neat. They knew why they were at my home and listened carefully to my concerns. Norval is obviously a pro. Soft spoken and very knowledgeable, he led his young teammate to address the lift pump maintenance request. They completed the service and tested the system. I could not be more pleased. My new go-to plumbers.

I discovered a pinhole leak in an old copper pipe on a Friday night at 8 pm. I immediately shut…read moreoff the water to the house, cut the power to the water heater (the pipe feeds the heater) and drained the heater. All that needed to be done was cut out the bad section of pipe and replace it. The heater itself was fine and did not come into play. I found Acme online and contacted them. They called back Monday, arrived at 3:09, showed me an estimate of $303.11, which I thought was extremely high for the work required but agreed to. They admitted that "most" of it was labor (and didn't give a breakdown). It was labeled TOTAL with no other information on the tablet I was asked to sign. Here's the breakdown of what I was actually charged: $283.94 Repair 39.00 "All Day" service fee 21.80 taxes $344.74 "real" total, not the other "total". Note that there is no breakdown of labor and materials on the invoice itself either. They were gone by 4:09. I was shocked to find later that they'd added their $39 "service call" in addition to over $300 for what should have been 15 minutes' work even for one person, let alone two grown men. (See pictures.) I contacted them two days ago asking if they could waive the fee, and they have not responded. Do yourselves a favor and find a plumber who charges for his/her time and materials instead of by what some "app" says.

I called with no hot water or heat. Mike was at my house immediately and managed to get my heater…read moreworking! Great guy and excellent service. Highly recommend!

Two days, ago, I called Village Plumbing and made an appointment for them to work on the hot water…read moreissue at my home. I expressed the urgency of getting the work done this week, and I was told that they would come this morning, probably around 9:30 AM. At 11:30 AM I called and asked if anyone was coming. The person who answered, who is the same person who scheduled my appointment, could not find any record of my name or address. I told him that we had wasted our time by making an appointment and waiting for them when they were a no-show, and that I would not be calling them again. He then said that he had found my address, and it was on the list for "Mike" to come to our house first thing this morning, but he did not explain why no one showed up. As it is possible that he made up the story about Mike after I gave him a piece of my mind, I have no basis to believe that he "found" the record of that appointment. Based on this no-show, I would not recommend Village Plumbing to anyone.

They put in my water heater and removed the old one. Then got rid of the old one for us. Then…read moreinstalled two new faucets for us. They do great work. Very clean fast and friendly. Their communication is great too.

Best Plumber in Durham/Raleigh NC Fast and good prices!read more

The technician arrived 35 minutes after our scheduled time. Ten minutes after his arrival he…read moreclaimed to have fixed the problem, but a day later the issue resurfaced. The following day I left a message with management so that I could file a complaint. I didn't hear back until the next week, and that was after I made repeated calls to the service center. When I finally spoke with management, they agreed to issue me a refund, which was kind, but I still need to find a dependable technician to repair my problem. My time was completely wasted.

Called panicking because sewage was backing up into my house and Bar D was able to dispatch help…read moresuper fast (some other companies gave me quotes of 4-5 days. Gross.)! Dalton was so helpful and answered all 400 of my questions, and he even directed me to the city for the next steps.