When you find honest people in a service business, that's a rare gem. They will be my go-to…read moreplumbing provider! Our toilet was forming a puddle after each night when a large group came over. I called Gene Smith and he and Michael came and found out it was user error, not a plumbing issue. I'm glad they didn't try to charge me for some "mystery repair", but told me the truth! Great folks.

Gene has always responded quickly to our calls for service. He communicates with us and keeps us…read moreappraised of his arrival time and always is punctual. Has fixed many things in our house and all repairs have been very satisfactory. His charges are certainly fair for the excellent service he provides. Strongly recommend Gene for any plumbing needs you might have.

They cancelled on us on very short notice, like a the same day. This was a huge inconvenience as…read moreone of us had to take the day off work. They were also very nonchalant about it, as if they've been through this kind of customer disappointment before.

It had been several years since my septic tank had been pumped. I wasn't having any problems with…read moreit, but figured I should have it done, before a problem arose. Got a couple quotes, after I explained the circumstances, and Quality Service Plumbing had the best quote, at $349. The whole scheduling part, and communication on when the technician would be coming out, on the day of, was seamless. Things went a little downhill from there. First off, within 10 minutes of the tech arriving, The price jumped to $575, since mine was "very full" and he would need to do some "shoveling"..., even though the details were shared up front, and I was quoted up front $349. They've got you at that point though, don't they? You've already worked it out to be home, and they are there with the truck in the driveway. You could cancel, and go with someone that gave you a higher up front quote, but what's to say you aren't going to be in the same scenario with them? Anyways, the job only took 1.5 hours, so not sure how much extra work it could have actually been. Then, after the job was over, I was sent several pictures of my job. Unfortunately, half the pictures weren't actually of my job, but someone else's septic tank, yard, and street. Finally, when I went out to my driveway after the job was over, I noticed their truck had left several fluid stains in my driveway, that two weeks later, have not washed away. P.S, I texted them to offer a chance to respond to the things I was dissatisfied with, and was told I would be contacted, but have not heard anything in the two weeks since then.

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

Great experience!! I called about my leaking kitchen sink and he came out asap, was very…read morerespectful, professional and on top of that did a super good job. I have had no issues since! 10/10 would recommend.

From the owner: We have the experience and the dedication to take care of your everyday needs for your property…read more We are here to help.

I had to use this plumber TWICE in one month - One small job (replacing kitchen facet) and then a…read morebig job (replacing a hot water heater). Both times the PRICE was the best I found around town and the repairs done right and the serviceman friendly and considerate. BEST PART: Both times - they came out that day and didn't put me off like the other plumbing companies did. This is a stand-up business. I recommend them HIGHLY.

I called about a sewer line needing to be replaced. Someone came out Friday afternoon. He said we…read moreare booked but we can work you in tomorrow. I asked how much, He said $3600. I waited because it was not an emergency, I got someone the next week to do it for $1500. So beware of price gouging.

Don't want to get into the weeds but let's just say he started off not shutting off the water…read morebefore he started, broke a pipe and making a much worse leak than we originally had

They are CON-ARTISTS and SCAMMERS! I had a stopped up toilet and Mark Bailey convinced me that I…read moreneeded extensive excavation in the yard of my new home. A TOTAL LIE! Cost me $3800. I'm a senior citizen with a disabled wife.

Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive…read moreprice for water heater replacement.

First, the work they performed was great and did the job. I am happy to pay them for that…read more HOWEVER, beware that they do charge their hourly rate for any travel time from the previous job site to your location. I ended up with almost 1.5 hours charged for travel and am very displeased with them not working with me when they are located only 2 miles from my home. I will be looking elsewhere for plumbing repair services.

From the first call, Nickie was friendly, helpful. Then the after hours guys came, both Kyle & Aden…read morewere so polite and nice, and just as quickly as they got here , the job was done! Neat , professional! Cost was incredibly good! Will never call ANY OTHER company as long as I live here! Thank you guys!!