Absolute BLAST! A must do! Ask for Captain Al! He's awesome! Best music on the river!…read more#parrothead

Such a fun experience, if you're in Miami I would definitely recommend! The views for the sunset…read morecruise are incredible and Ryan the captain made it a super fun time and was very knowledgeable about Miami/tiki boats.

10/10 experience. Thank you for making my trip to Bimini so easy and fun! The ferry was super…read morecomfortable with spacious seats, good AC, and they even had food and drinks available onboard which made the ride even better. You can chill, snack, and vibe the whole way there. If you're looking for a quick and fun getaway, this is hands down the best way to go.

Such a terrible process. Takes over 2 hours to even get moving once you board the boat. Employees…read moreare rude and blunt, wifi does not work, outlets do not work. The food is mid at best and the bartenders are friendly but not very quick. The only nice thing is the duty free. Quite possibly the least common sense process I've ever experienced.

Came here for on Valentine's Day weekend. Which was very very cool. Seen they had a Sunday…read moreBrunch/Cruise thing for Valentine's Day and just to experience something new and different for that day; I gave it a try. The Sunday Brunch was ok not to special. The Brunch was held at the Hyatt Regency Hotel buffet style. The selection of what to eat was pretty good. The best part was once you get on the boat. When you get one they give your Valentine a rose and some chocolate, which was a nice touch. They also had Mimosas during your trip around the Miami Skyline. Now I will say this I which the music on the boat would've been better suited for Valentine's Day. They played more of the Electric/ Techno music but it was still a vibe so can't complain to much about it. Will definitely try to come back on other day. I was a nice experience.

Let me start by saying that I love that this service started from Miami Beach to Downtown and vice…read moreversa, it is GREAT to finally have a ferry, so I am very pleased about it and the ride is beautiful Yesterday I took it for the first time, the boat is great, very comfortable, just perfect, but a few things need improving, I hope that with time things can get better, first of all the slope getting on the boat from Miami Beach is very steep, I have an ankle brace and it was not easy to get on the boat, it is not disabled friendly, then the website, there should not be a service fee to buy tickets on the website, this saves time for the personnel on the boat selling tickets, why a service fee? Also, I could not find anywhere the $3 commuter tickets or packages, I have seen ads from you where you advertise that but, I could not find these anywhere on the website and then, most important of all the delay, we were there 15 minutes before departure as requested and nobody was there, at 6 pm the time the ferry was supposed to leave nobody there, no ferry, no personnel, so I called and they told me the ferry was 15/20 minutes late, I told the guy it would have been good if they texted the people that purchased the tickets online given they have all our details, he said it was posted on the website...............so, who goes back on the website once you have purchased the tickets? You should implement an automatic text alert for the customers that purchased the tickets informing them of the delay, so at 6.15 pm I did receive a text, this was 15 minutes from the original departure time, the alerts should be sent 15 minutes before departure or even earlier if you know there are delays, but ok, room for improvement, the problem is that we only left at 6.40 pm........ 40 minutes late; if you are planning to have commuters using this service you need to make sure that the ferry leaves on time otherwise you will never get this part of business, people need to arrive on time at work and if they are relying on the transportation you provide, you should really make sure to be on time, 5 minutes late it is fine but 40 minutes late it is definitely not. One more thing, you advertise that the crossing takes 20 minutes, yesterday by the time you leave and the time you get there and get off the ferry, it took 40 minutes, I think this is an important information especially for commuters that need to know the right time, if it is like that all the time, maybe you should specify it, I don't mind the 40 minutes but if I had to go to work I would want to know. Overall I love the service but you need to improve the service and if you expand to other places, I saw on the website that you will be going to Coconut Grove in the future, I will for sure use it but please get better so next time I can give you a 5 star @poseidonferry

I booked the Miami on the Water sunset boat ride by Fiesta Cruises…read more It was a really nice experience and well worth the $35 per person. We went around the mansions and islands of Biscayne Bay for about 90 minutes as the sun set. The tour guide was informative while keeping things light and fun, and the DJ added to the atmosphere by timing songs from artists like Shakira, Jennifer Lopez, and Ricky Martin as we passed their homes. There were plenty of photo opportunities, and although the boat was on the smaller side, it didn't feel crowded. The top and front were open-air, with covered seating downstairs. Approaching the lit-up Miami skyline at the end of the ride was a highlight. The boat had a bar with reasonably priced drinks ($5 beers and $10 cocktails) and snacks available for purchase. The only downside was unclear check-in instructions. The email said the booth was inside Bayside Marketplace behind Chili's on the second floor. Right across from Chili's is a storefront for a different tour operator, and downstairs there are at least ten other booths with similar names, which made it confusing. After asking around, we learned the Fiesta Cruises booth was actually outside on the dock--you have to walk through the Tasca Paella restaurant to reach it. Once we found it, check-in and boarding were smooth. Parking at the garage can also be challenging, especially on weekend evenings or during events. My tour coincided with a Miami Heat game next door, which made traffic and parking more difficult and expensive (a $57 flat event rate). The company did send a warning email recommending public transit or rideshare. Even arriving an hour early, it still took about 40 minutes to park and locate the check-in booth.

We found Fiesta Cruises on Viator and loved the way their boat cruises looked, specifically the…read moresunset cruise with open bar! We live in Miami, but wanted to bring some friends in town for New Year's on a boat cruise to see the cruise port/downtown Miami area and the value for $70-80/per person was really great for a 2 hour cruise! Ask to be dropped off at the main parking/taxi area and walk straight back to the boat docks and you'll see a red umbrella for the Fiesta Cruises booth and they'll check you in for your reservation or sell you tickets if you don't have them. All staff were so warm and welcoming and we were shown right on the boat and got drinks from the time we arrived and the bar staff had a great selection of drinks and were all so warm and friendly. The captain and staff all were warm and welcome and had a great personality and were all knowledgable and had a great tour of the Miami area. The tour was truly outstanding and is a great tour for Miami locals and anyone visiting the Miami area from out of town!

Great to have some alternative transportation options. I wish it can work on Saturday and Sunday …read more It's feels like Miami need another rote from Brickell to south Beach ( south of fifth Street)

Laura is the absolute best!!! She is a great tour guide. Definitely worth the $50. The prosecco was…read morefun and light. The photos amazing and vibe super fun!!

Had the best time on the Jungle Queen Riverboat for the jungle cruise. My family and I went this…read morepast week, and it was definitely a night to remember. The boat ride itself was so much fun, and once we arrived at the island with unlimited BBQ and the Polynesian show, the whole experience went from great to unforgettable. I definitely recommend it to anyone looking for a fun night out.

Did this with a group from my husband's work they set everything up. Left towards the evening so…read morewe were able to catch the sunset which was stunning. A two story boat the cruses to the Jungle island. Drinks on the boat while you can sit or walk around while enjoying the scenery. Beautiful waterfront homes and yachts big ones little one. While your cruising other people wave to you they have a little bit of music playing. I enjoyed standing in the front it was very enjoyable and just loved the sunset Florida has some of the most beautiful sunsets incredible. We arrived at the island and greeted with friendly people where all the entertainment began. We sat down and ate they brought the food bbq to the table brought is drinks during the dinner they had live music that followed outside fire dancers and hula dancing. Then you were able to walk around the island birds a few animals jungle vibe. Than back on the boat for a ride back. Food was chicken which was tender and tasty. Ribs that feel off the bone with extra bbq sauce. Corn bread coleslaw.

Although we had an unpleasant experience with organizational aspects of the excursion, we would…read morelike to praise the women working at the ferry boarding area, who were an incredible source of support throughout the entire process. Since our captain was Croatian, we would also like to compliment him on his smooth sailing and for making the ferry journey a truly memorable experience. We would recommend staying in Bimini for several days, as it is difficult to see and experience very much in just one day.

The value for comfortable plane seats and short time 2 hours to Bimini was worth it. However…read morebecause of affordable prices it seems all the SPIRIT people ran here. No manners, cutting line and just not listening to instructions. Twice had to be told sit down as soon as pulled up to port. The 3 parts I did not like is NO help for disabled people. Did not have organized to allow veterans, kids, disabled on 10 minutes early! Shame on them. No seat section for disabled and she steps so this is not good for the disabled. Second food quality wasn't good and overpriced. TVs not clear and speaker horrible could understand what was saying.

This was the first time for me to travel from Miami side to Fisher Island. You have to have an…read moreinvite or a code, as they are very, very strict who can enter the island. Having said that It was fast and wsift and the staff are sweet and helpful. The ferry leaves every ten miutes round the clock and takes approx 7 miniutes to carefull reach Fisher Island It is so nice to see Miami from a different angle.

Above & Beyond Service - Thank You, Captain Patrick!…read more We're staying at the beautiful Omni Fort Lauderdale Hotel and decided to head over to Las Olas Boulevard for dinner. On the way back, we chose to try the Fort Lauderdale Water Taxi--and it ended up being one of the best decisions of our trip. It was an easy walk to the stop, followed by a gorgeous boat ride through the canals, and we were dropped off right in front of our hotel. Everything about the experience was seamless... until I realized I had left my purse on the boat. Panic set in immediately. I scrambled to find the Water Taxi phone number, fully expecting to leave a message and hope for the best. Instead, after a quick recording, I was given the option to speak to a supervisor--and to my surprise, a real person picked up. That person was Captain Patrick--and he was absolutely incredible. Calm, reassuring, and immediately proactive, he asked which boat I had been on and then called the captain directly while I was still on the phone. Within seconds, he confirmed they had found my purse. Without hesitation, he coordinated a handoff to the next water taxi heading back toward my stop. Not even 10 minutes later, the boat arrived--and my purse was safely back in my hands. I truly could not have asked for a better outcome to a situation I completely created myself. The level of care, urgency, and professionalism Captain Patrick showed was beyond anything I expected. He turned a stressful moment into a story I'll actually be grateful for. The Water Taxi is already a fun and unique way to experience Fort Lauderdale--but it's the people like Captain Patrick who make it exceptional. Highly, highly recommend!

Got a day to waste? Take the water taxi!…read more Took the taxi to get to one restaurant. Just one. Left at 11am. Didn't get back to my point of origination until 5pm. It was an OUTRAGEOUS waste of time waiting for this taxi, then that taxi, not knowing when the next taxi would appear. One taxi was pulling up to the restaurant where I had been waiting for an hour. Finally! I thought. Nope, suddenly the 'captain' changed his mind and left me standing there dumbfounded. Had to wait another hour for another boat. That's TWO hours of waiting outside after completing my meal. Gross lack of coordination between boats. Passengers were confused on which boat to jump on; it's three different routes. Boats are not marked as to which is going where. The boats move as slow as molasses, too. The good? The staff were nice and gave tour information as you crept along. Other than that, save your TIME and money and take a taxi on wheels, instead. You just want to get where you're going. Who has time to waste like that?!?

A really nice experience and well worth the $35 per person. I booked the sunset boat tour, which…read moretook us around the mansions and islands of Biscayne Bay for about 90 minutes as the sun set. The tour guide was informative while keeping things light and fun, and the DJ added to the atmosphere by timing songs from artists like Shakira, Jennifer Lopez, and Ricky Martin as we passed their homes. There were plenty of photo opportunities, and although the boat was on the smaller side, it didn't feel crowded. The top and front were open-air, with covered seating downstairs. Approaching the lit-up Miami skyline at the end of the ride was a highlight. The boat had a bar with reasonably priced drinks ($5 beers and $10 cocktails) and snacks available for purchase. The only downside was unclear check-in instructions. The email said the booth was inside Bayside Marketplace behind Chili's on the second floor. Right across from Chili's is a storefront for a different tour operator, and downstairs there are at least ten other booths with similar names, which made it confusing. After asking around, we learned the Fiesta Cruises booth was actually outside on the dock--you have to walk through the Tasca Paella restaurant to reach it. Once we found it, check-in and boarding were smooth. Parking at the garage can also be challenging, especially on weekend evenings or during events. My tour coincided with a Miami Heat game next door, which made traffic and parking more difficult and expensive (a $57 flat event rate). The company did send a warning email recommending public transit or rideshare. Even arriving an hour early, it still took about 40 minutes to park and locate the check-in booth.

We went for the Miami New Year's Eve Fireworks Cruise, departs from Bayside Marketplace at 11pm and…read morethe event ended immediately after the fireworks at 12.30am ish, although the official published ending time was 1am. They provide less than 2 Hour New Years Eve Fireworks Cruise, unlimited drinks (the lady bartenders were super friendly). We paid $165.00+ (Adult) The music was great, we have a time on the cruise and a quick dance party after the fireworks.