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    Portland Leather

    3.5 (2 reviews)
    Open 10:00 am - 7:00 pm
    Updated 2 weeks ago

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    8 months ago

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    Coach - Lots of coats and jackets

    Coach

    3.8(26 reviews)
    0.0 mi
    $$$

    LARRY!!! If your reading this ITS JENNY ! GUYS WHEN I TELL YOU LARRY is the best employee der! I…read moremean it! He's amazing , energetic and just so positive! He's the person I'd go to every time I visit Oregon! Walked in and he got straight into business into getting what you need and WANT! AHHH BEST experience ever !! See you soon! LARRY! Ahahha

    Been coming here for years whenever I need a quick pick-me-up and only a new handbag will do! The…read morebags and other items at the Coach Outlet are made specifically for the outlet, so the quality is not on par with the items at the flagship stores, but neither is the price. Both are lower, which is why I'm here. Even though I shop here pretty regularly, I have two major complaints. The high pressure sales and the cumbersome and deliberately complicated pricing scheme. Yes a pricing scheme, not a pricing structure. In the past, as soon as you walked in, you were bombarded with sales clerks giving you coupons, telling you about the sale of the day, and asking what you were looking for. All of that turns me off! Too high pressure. Give me space. Let me breathe. Good news!! They have changed their style! Now, just one person is by the front door and simply welcomes you in. So much better! If I need a personal shopper, I will ask for assistance. The other annoyance was the complicated pricing system designed so that you needed a calculator to determine the actual cost. I'm not kidding, they would give you a calculator! It was a major challenge and I'm a wiz at math! Discounts on top of discounts that differed on every item. Ridiculous. Just tell me the gosh darn price! We already know this is an outlet and there will be deals. And not one of us believes this tiny purse of low quality was ever priced at $398 and it just happens to be my lucky day so I can purchase it for $89. Seriously, just put the dang price on the bag. Well, more good news! They now have a scan code on a sign that you scan into your phone. This enables you to scan any barcode on any item to see the actual price. Not what it originally was or what it was first discounted to. The price you actually pay! Hallelujah! Finally Coach has moved forward with the times and stopped selling handbags like we are buying them off an infomercial at 3am. Along with 2 Ginzo knives! Now that the rant is over, there were lots of nicely styled bags available in a variety of price ranges. Nothing that I had to have, and that's ok. But what I did need was some LOVE. We are nearing Valentine's Day so they had a display of bags in Valentine's Red or pink or with hearts. Plus a few bags in their signature brown print with LOVE emblazoned in a 70s style script in shades of Orange. And a tag of the same that you can clip onto a pony bag and adorn it in LOVE. That's what I bought! For about $25, I bought me some much needed LOVE and I'm super happy with my purchase. Thanks again, Coach, for listening to your customers and making much needed improvements to reduce the high pressure sales and make it easy for customers to figure out the price. Price it right and they will buy, it's that simple.

    Photos
    Coach - Complicated sales

    Complicated sales

    Coach
    Coach

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    Michael Allen's - Tramarrosa Jeans

    Michael Allen's

    4.4(23 reviews)
    26.9 miDowntown, Southwest Portland
    $$$

    Beautiful space, a rare gem in Portland as far as men's furnishings / clothing and custom.read more

    Low quality, no replacement/refund, lack of communication, very surprising return policy…read more Last July, I was visiting Portland and bought some clothes at the Michael Allen store on Morrison St. Among other things, I bought an Italian jacket, Transit, which looks I really liked. To my surprise, after inspecing the jacket upon my return to the UK, I found out that ot was not pure cotton, whereas I repetitively informed the salesperson, Jake Houston, that I only want 100% cotton clothes. I decided not to engage in returns and refunds at this point, as I did like the looks of the jacket, but indeed remembered the occasion. Unfortunately, this was only the beginning. Despite treating it carefully (I never even washed it and of course did not machine-dry it; well, I never even ran into a rain in it) the thread looks like it's dissolving with tiny broken elastic threads showing everywhere. It appear that the quality of the fabric was of unacceptable quality, dissolving after a few months of wearing. Needless to say, I can no longer wear the jacket.  Considering the price of the jacket of over 600 USD, this is very disappointing. I bought the jacket along with several other items at a total price over 1000 USD. When I contacted the store, I first received no response for about a month. Then, I heard back from Anita Noll, office manager. Later on, salesperson Jake Houston returned to me, suggesting I repair the jacket myself. (And presumably, keep repairing it every 6 months, as I see no reason for why the issue would not keep returning). In response, I mentioned that it does not feel comfortable to me to repair a piece of non-cheap cloth used with care and not extremely often for less then a year. I suggested that the situation here indicates that the fabric/thread was not of sufficient quality, originally. Therefore, I asked for a refund, in order to be able to get a replacement here in the UK. Jake Houston responded that it is too far outside of their two week return policy.  In response, I drew attention to the fact that returns related to insufficient quality are normally not the ones falling under the 2-week fitting policy. It would be really surprising for me if a premium store would not address a quality issue on an expensive item within a year from purchase.  To this, I got no response for 1,5 months by now, neither from Jake Houston, nor from the office manager Anita Noll, to the request to connect me to their quality control/management. Me informing them of my rule to post my feedback publicly did not result in any response, which makes me very puzzled about the store's reputation management.  This was all quite disappointing to me, creating with me an impression of some shady business going on, which is not that of a respectable store Michael Allen's seems to present itself. I shall stay away from this store and advise others to do the same.

    Photos
    Michael Allen's - Store Front

    Store Front

    Michael Allen's
    Michael Allen's

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    Tory Burch

    Tory Burch

    3.0(9 reviews)
    0.0 mi

    One of four designer handbag stores at Woodburn Outlets, I stop in every single time I'm there…read more Tory Burch designs are beautiful ; simple and classic, with their signature logo prominently displayed. Unlike the other designer stores, they don't try to "fool" you into thinking the prices are a quarter of the regular price. They don't layer on discounts which force you to ask a staff member for the actual price or pull out your calculator app. Thank you! They list the price and that's what it costs. If there is a sale, they provide the discount percentage and you take that off the price listed. Michael Kors, Coach - see how simple it can be? The store is bright, clean, well styled with lots and lots of handbags of course! A great selection of wallets, some shoes and boots and other accessories. Since my closet could easily transform into a handbag pop-up shop, I'm very selective when it comes to new purchases. Plus, I'm definitely more into non-designer bags. Meaning, a gorgeous high quality leather bag that isn't mass produced, is unique, and doesn't have a logo. But my overall love of leather and handbags draws me to these shops. Staff has always been friendly and they are not high pressure. When they great me upon entering, I proactively say that I'm just here to browse and they let me be. If I do have a question, they immediately re-engage and are super helpful. During the pandemic, like all stores at this outlet mall, they limit the number of customers inside, provide sanitizer and require masks.

    During a recent visit to the Tory Burch store, a sales associate approached and mentioned a…read morestorewide 50% off sale and asking if we needed help finding anything , We asked to try on a pair of shoes, and upon receiving them, we proceeded with the assumption that they were part of the sale, as indicated by the associate. The color we wanted was not available so she told us we can order it online and it would be shipped to our home. We proceeded to do that assuming we would be getting it 50% off. We finished the sale walk out of the store in a few minutes later received the email confirmation. I check it and I saw we were we were charged full price. I walked back into the store thinking there must've been a mistake since it was done online and not in store and I approach the same sales associate and she tells me oh yeah that's the only item not on sale. I believe this was completely unprofessional because she had told us everything was on sale and we proceeded to ask for the shoes and she failed to mention that they weren't on sale we also came all the way from Portland to be disappointed by a "luxury store" this was not on my bucket list

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    Tory Burch
    Tory Burch
    Tory Burch

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    Portland Leather - leather - Updated May 2026

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