Love Fossil watches and that has what traditionally has brought me to their stores and this outlet…read morelocation. But during pandemic, I haven't worn a watch once! Still, it's fun to pop in when I'm at the Woodburn outlets to check out the new inventory. Yes, they always have cool watches but they also have unique jewelry pieces, really great leather handbags, wallets and belts. Have always had great service here whether it's changing out the battery in a watch or helping me select a gift. Plus, they often have sales on top of the discounted outlet prices!

I have bought many of there watches in past. I unfortunately have never seen such crappy customer…read moreservice I ordered some extra links for a watch I bought and never received a tracking number for my order it's been 10 day since I placed the order. I have tried contacting customer service multiple times and have been sent a full voicemail box. I'm sorry to say they may have lost my business and I won't be recommending them to anyone. Which is super saddening to me because I loved the brand and their products. I fossil sees this and fixes they're customer service issues.

LARRY!!! If your reading this ITS JENNY ! GUYS WHEN I TELL YOU LARRY is the best employee der! I…read moremean it! He's amazing , energetic and just so positive! He's the person I'd go to every time I visit Oregon! Walked in and he got straight into business into getting what you need and WANT! AHHH BEST experience ever !! See you soon! LARRY! Ahahha

Been coming here for years whenever I need a quick pick-me-up and only a new handbag will do! The…read morebags and other items at the Coach Outlet are made specifically for the outlet, so the quality is not on par with the items at the flagship stores, but neither is the price. Both are lower, which is why I'm here. Even though I shop here pretty regularly, I have two major complaints. The high pressure sales and the cumbersome and deliberately complicated pricing scheme. Yes a pricing scheme, not a pricing structure. In the past, as soon as you walked in, you were bombarded with sales clerks giving you coupons, telling you about the sale of the day, and asking what you were looking for. All of that turns me off! Too high pressure. Give me space. Let me breathe. Good news!! They have changed their style! Now, just one person is by the front door and simply welcomes you in. So much better! If I need a personal shopper, I will ask for assistance. The other annoyance was the complicated pricing system designed so that you needed a calculator to determine the actual cost. I'm not kidding, they would give you a calculator! It was a major challenge and I'm a wiz at math! Discounts on top of discounts that differed on every item. Ridiculous. Just tell me the gosh darn price! We already know this is an outlet and there will be deals. And not one of us believes this tiny purse of low quality was ever priced at $398 and it just happens to be my lucky day so I can purchase it for $89. Seriously, just put the dang price on the bag. Well, more good news! They now have a scan code on a sign that you scan into your phone. This enables you to scan any barcode on any item to see the actual price. Not what it originally was or what it was first discounted to. The price you actually pay! Hallelujah! Finally Coach has moved forward with the times and stopped selling handbags like we are buying them off an infomercial at 3am. Along with 2 Ginzo knives! Now that the rant is over, there were lots of nicely styled bags available in a variety of price ranges. Nothing that I had to have, and that's ok. But what I did need was some LOVE. We are nearing Valentine's Day so they had a display of bags in Valentine's Red or pink or with hearts. Plus a few bags in their signature brown print with LOVE emblazoned in a 70s style script in shades of Orange. And a tag of the same that you can clip onto a pony bag and adorn it in LOVE. That's what I bought! For about $25, I bought me some much needed LOVE and I'm super happy with my purchase. Thanks again, Coach, for listening to your customers and making much needed improvements to reduce the high pressure sales and make it easy for customers to figure out the price. Price it right and they will buy, it's that simple.

We had a small rocking chair reupholstered. Jill did a very good job. She's easy to work with and…read morecares about her work. Jill's price was much less than other quotes we received but her work is not inferior. We would recommend her.

I was gifted a dining room table and chairs from a friend, but over the course of a year the chairs…read morewere breaking down more and more. I brought them to Jill with very minimal instructions (mid-tone blue, chenille) and she went to work. The cushions I picked up a few weeks later were so nice! Jill had picked a beautiful color and expertly reupholstered them. They look brand new, and feel very sturdy. Great price, quick service, would definitely recommend to anyone!

Beautiful space, a rare gem in Portland as far as men's furnishings / clothing and custom.read more

Low quality, no replacement/refund, lack of communication, very surprising return policy…read more Last July, I was visiting Portland and bought some clothes at the Michael Allen store on Morrison St. Among other things, I bought an Italian jacket, Transit, which looks I really liked. To my surprise, after inspecing the jacket upon my return to the UK, I found out that ot was not pure cotton, whereas I repetitively informed the salesperson, Jake Houston, that I only want 100% cotton clothes. I decided not to engage in returns and refunds at this point, as I did like the looks of the jacket, but indeed remembered the occasion. Unfortunately, this was only the beginning. Despite treating it carefully (I never even washed it and of course did not machine-dry it; well, I never even ran into a rain in it) the thread looks like it's dissolving with tiny broken elastic threads showing everywhere. It appear that the quality of the fabric was of unacceptable quality, dissolving after a few months of wearing. Needless to say, I can no longer wear the jacket.  Considering the price of the jacket of over 600 USD, this is very disappointing. I bought the jacket along with several other items at a total price over 1000 USD. When I contacted the store, I first received no response for about a month. Then, I heard back from Anita Noll, office manager. Later on, salesperson Jake Houston returned to me, suggesting I repair the jacket myself. (And presumably, keep repairing it every 6 months, as I see no reason for why the issue would not keep returning). In response, I mentioned that it does not feel comfortable to me to repair a piece of non-cheap cloth used with care and not extremely often for less then a year. I suggested that the situation here indicates that the fabric/thread was not of sufficient quality, originally. Therefore, I asked for a refund, in order to be able to get a replacement here in the UK. Jake Houston responded that it is too far outside of their two week return policy.  In response, I drew attention to the fact that returns related to insufficient quality are normally not the ones falling under the 2-week fitting policy. It would be really surprising for me if a premium store would not address a quality issue on an expensive item within a year from purchase.  To this, I got no response for 1,5 months by now, neither from Jake Houston, nor from the office manager Anita Noll, to the request to connect me to their quality control/management. Me informing them of my rule to post my feedback publicly did not result in any response, which makes me very puzzled about the store's reputation management.  This was all quite disappointing to me, creating with me an impression of some shady business going on, which is not that of a respectable store Michael Allen's seems to present itself. I shall stay away from this store and advise others to do the same.

Jennifer restored an old Governor Winthrop desk that had been in my family for generations. I…read morecouldn't have been happier with the results! It looks new. She waxes the drawers, added a new backing, fixed the loose joints, and even found new hardware that perfectly matched the desk. I was nervous about stripping down the finish, but the result looked like someone had renewed the finish of the old desk and gave it a new sheen. I was lucky to find her, and I highly recommend her to anyone who wants to entrust a vintage piece to an expert.

From the owner: Styling Yesterday’s Furniture adding exceptional, creative, luxury with each piece!…read more Have your heirloom or dated piece of furniture updated to fit your style today!

The experience was great. The gentleman helping us was knowledgeable and helpful…read more I was sized for a custom suit and also a rental.

Found my new favorite store for work outfits…read more I just picked up a pocket square yesterday, wore it for a lunch meeting today and received so many compliments on it. This place if I were to describe it in one word it would be "classy" You're going to love the way you feel is an understatement. Will be going in for alterations on some of my suits and some cologne next month! Great quality suits!!! I will be getting a pinstriped one next month as well! 10/10 experience

A great spot for some treasures hunting. I check this place out every time I come to the Woodbury…read moreoutlet. It's got a decent collection of a variety of things -- clothing, household items, skin and hair care, etc. Anything in TJ is typically a good price, but the clearance ones with red or yellow stickers are even better priced. Parking lot is big but at times it could still be quite occupied.

Literally does anyone answer the phone... I recently shopped there and the lady at the cashier did…read morenot put all my items in the bag and I didn't realize until I got home. Now I have to drive back with my newborn.

I had such a great experience back in June when I bought my first TB bag. Jacqueline was super…read morehelpful and helped me find the perfect one for my business trip -- it was beautiful and even had a laptop compartment. But honestly, I never ended up using it. One day I went back (without the bag) just to ask if I could exchange it, thinking they'd probably say no. To my surprise, Alex found my receipt right away and told me they could check the bag and offer store credit or an exchange. I already had my eye on a small crossbody, so the next day I came back with the bag. Alex remembered me instantly and said she'd even messaged the team about my visit in case she wasn't there. While I was looking around for small accessories to go with my new crossbody, Jacqueline helped me again -- she found not one but two cute card wallets and was so sweet the whole time. The customer service from both Jacqueline and Alex was amazing. I'll definitely keep coming back after this experience. Thank you both!

One of four designer handbag stores at Woodburn Outlets, I stop in every single time I'm there…read more Tory Burch designs are beautiful ; simple and classic, with their signature logo prominently displayed. Unlike the other designer stores, they don't try to "fool" you into thinking the prices are a quarter of the regular price. They don't layer on discounts which force you to ask a staff member for the actual price or pull out your calculator app. Thank you! They list the price and that's what it costs. If there is a sale, they provide the discount percentage and you take that off the price listed. Michael Kors, Coach - see how simple it can be? The store is bright, clean, well styled with lots and lots of handbags of course! A great selection of wallets, some shoes and boots and other accessories. Since my closet could easily transform into a handbag pop-up shop, I'm very selective when it comes to new purchases. Plus, I'm definitely more into non-designer bags. Meaning, a gorgeous high quality leather bag that isn't mass produced, is unique, and doesn't have a logo. But my overall love of leather and handbags draws me to these shops. Staff has always been friendly and they are not high pressure. When they great me upon entering, I proactively say that I'm just here to browse and they let me be. If I do have a question, they immediately re-engage and are super helpful. During the pandemic, like all stores at this outlet mall, they limit the number of customers inside, provide sanitizer and require masks.