Just thought I would share with my fellow yelpers the third message that I received from Jayson the…read moreowner of 1 Fast Transport. Hi Carrie, Did you speak calmly to the dispatcher? Or were you rude and condescending or yelling? I would never hang up on a customer unless they are being rude and being out of line. If your biggest issue is with the driver texting and driving, they aren't supposed to do that with customers in the car. I apologize, but unfortunately it is something that needs to be done on occasion in our profession. If you feel that our drivers are breaking the law I suggest you call the dispatcher or the police. I'm sorry you aren't happy with your service but it seems as though you have a penchant for disrespect and verbal abuse. I appreciate your opinion on how you think we do a terrible job here. If your such an expert in the field I suggest you open your own transport company and see how flawlessly you provide service. Not one person in my company was rude to you or is deserving of this type of verbal abuse or your bad reviews. I find it disturbing that someone would even put so much time into such a petty complaint. There are people that depend on this work to feed their families and children. Do you think this helps them at all? No, It damages them and their families. And for what? You weren't put in any danger and you made it where you were going safely. So please if you have a heart just accept the apology and remove the bad review and don't use our service anymore. I would appreciate that very much. Thank you. Jayson 1 Fast Transport ....and 1 Fast Transport cares about professionalism and customer service?

If I could give the company 0 stars I would! Do not waste your time, for they will certainly waste…read moreyours. The customer service is an abomination and the lack of professionalism is practically comical. I would recommend Sedan and Van Transportation if you are looking for a driving service worthy of your time and money.

Wonderful way to go to concerts! Courteous driver! On time pickup, comfortable ride. Definitely…read morewill use again!

From the owner: Sedan or van airport shuttle, serving the area for over 26 years!read more

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

My first time using this service. I normally use Uber, but needing a ride to the airport at 5am I…read morewas nervous, because Uber can cancel or not even show up. The driver was courteous and right on time. I would have used them for return trip home but for some reason there was problems with the scheduling app and it was difficult booking the ride so I didn't use when I returned. Would use them again if early am flight.

Called for 2 days to schedule a sunday ride to work. No one ever answers, recorded message says use…read moretheir app, which is nonexistent, or use website to send a message. Never heard a peep. Facebook page says send message, still have not heard a thing. I would think a taxi service would have better customer service or at least answer calls/messages/emails.

Terrible. Booked for them to come over yesterday at 4:30. 4:40 rolled around, and no one came. I…read morecalled to ask why, and they said they had no record of me calling. Had to send a driver last minute, causing me to be late. Almost missed my flight. TSA had to confiscate my deoderant and shampoo because I couldn't get my bags checked properly all because this fucking idiot didn't keep my reservation. Last fucking rate. DO NOT USE. He sould be working at a KFC, not running a business.

I had them take my family to the airport. That went well, the driver was on time. They were suppose…read moreto pick us up on our return trip. Our flight was delayed in the morning. Tried calling them all day, no answer. By the time we got to the airport at 1:00 in the morning nobody was there. I had my kids and 3 & 5 year old grand kids with no way home. I had to call two ubers to get all of us home. 95.00 each after 2:00am. I went to their office to get a reason for the no show. The lady said she wasn't in on saturday. They did refund the return trip money but wouldn't pay for the ubers. I've used them in the past but never again. They should take the reliable name off their company. Dave Esser

I rented their 42 passenger bus for my wedding day. Booked it over a year in advance. They call me…read morethe night before my wedding at 6pm, while I'm at my rehearsal and tell me that the bus I rented hasn't been working since MONDAY. They gave me absolutely no notice. They gave me a smaller bus where some people who originally planned to ride, got told that there wasn't room anymore for them. They gave a little refund for the incident. We forgot a few things on the bus and they won't answer any calls. I've called three times within the last 2 weeks since my wedding.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.