We took a recent Amtrak trip from Ohio to Florida. The trip down was coach- recliner seats lacked…read morecomfort and no padding in the seats. Opted for sleeper car for return trip. Definitely the way to travel longer distances! While our rail system needs updating, the experience is wonderful! We enjoyed our chef prepared meals on our trip home, there was a nice variety of choices and everything was delicious. But the people were the best!! Big thank you's to Vela, Kat, April, Walter and Jacquelin!! You made all the difference and we won't forget you.

I had my first experience using Amtrak yesterday as I needed a way to get out to Indiana to buy my…read moresister's old car off of her without having a car of my own to get there (duh). It wasn't the best experience of my life. I am still very tired while writing this. The Floridian line of the Amtrak is, as I now know, always very, very late. As it was scheduled to leave the station at 3am, I woke up very early to get to this station on time. All the services were closed (very unfortunate) and me and dozens of others waited in the bare waiting room on uncomfortable seats for over and hour and a half before finally boarding at 4:30am. At least this station in particular was clean and the waiting room was open and the signage was well lit from the outside. 3 stars for the building and services and 2 stars for Amtrak itself. The staff on the train itself was very professional and good at their jobs so there's that. I wish there was a rule against people talking so dang loud the whole ride as 99% of us were trying to sleep!! Only gonna do this again in the case of last resort... like I had to this time.

This station reminds me of the Minneapolis train stops. Basically at this train station, anyone…read morecould hop on this train after paying getting off the bus or paying for parking since it doesn't seemed enforced. Police activity was present here. I disliked that I wasn't being informed when the next bus was coming on their screens instead of displaying useless information.

Nice newer station on the Red Line. Safe enough neighborhood and good to park your car hereread more

I no longer beg friends, Uber or Lyft to the airport. I try to do planes, trains and automobiles…read morefor my travels. This checks off the train portion. Enshallah I survive to check off the other two boxes. Never a hassle to ride and it takes you to the basement of the airport. Super convenient and the reliable schedule is posted online.

Avoid the traffic and take the rapid -- free parking at a fraction of the cost. We took it dtown…read morefor a couple of World Series games and was at Tower City w/ in 30 mins or so - now on the way back from Game 7 was another story... Staff waa friendly and helpful. Location was clean Couldn't find the bathroom, but there was a lot going on.

cant talk to someone when you need to. cant be telling one customer for an hour where a terminal…read moreis at. when the service agent came on the phone she hung up as soon as i asked her to hold on so i could get to the web site. get rid of all the foreign speaking geeks.

I'll start by saying my experience was with greyhound's freight service in Youngstown, not their…read morepassenger service. I had to pick up a car hood that was shipped from CA. When I arrived at the terminal, the lady working in the office was very friendly and accommodating. She instructed me to pull up behind the rear door of the office, saving me a long walk with a heavy and awkward box. She even helped me load it!! You can't get better service than that!

I was very disappointed. I had organized a trip for a few college friends and our spouses. I was…read moreembarrassed to have suggested it. The train loaded 2 hours late. Nobody made any announcement or told us what was going on. When the train finally got to the station, there was no guidance as to how to find our car. The train itself is quite long, and not even the ticket made it clear what we were looking for to find our seat. Once we got on, it wasn't clear where we were going. Was this a loop? Was it one-way and we'd get stuck far away from our car? Would we go five stops or so, then backtrack? The train was very slow and didn't go through wooded areas, so we really didn't enjoy the fall foliage. The train itself was smelly and run down. Believe me- the idea of this is far better than the actual experience.

We did a half loop with the family in the dome of one of the California Zephyr cars. The kids loved…read moreit and the staff was interactive and willing to answer questions