We have purchased two vans from Used Car Superstore of Lisle. We have been satisfied with a good…read moredeal and good condition vans. We purchased Vans 9 yrs ago and 3 yrs ago. When we purchased the 2nd van we had a few hiccups which were taken car of fairly quickly. We did have to ask several times but in the end we were satisfied with the results. We have never had any problem with the van, only requires normal maintenance. We would give them an opportunity to earn our business again.

This review is for Vinfast electric vehicle sales…read more After multiple email with sales man "Joseph Albright" I went in during a working day for a test drive. They have a promotion going on for Vinfast SF8 model for $199, $0 down. When I sit with Joseph he says it's actually $4600 down to get the promotion. I asked for break down which he did not agree to at first but on insisting it he gave me the break down. Attaching it here. It has some made up line items that does not make sense. Joseph gave me the slip and left. He did not even sit down to discuss the options nor explained what those line items mean. Disappointed.

I bought a 2018 BMW Alpina B6 (the 600HP/200 MPH "family car")…read more Luis, the sales rep, was outstanding - as was Jack, the GM and their former finance manager. Luis immediately took a video of the car and sent it to me. Jack made sure the deal took place as agreed upon. They also arranged enclosed shipping. Jeanette, the office manager, was also very good on follow-up after I contacted her. The car was excellent in every respect upon arrival. Note that this would have been a five star rating if documents had been handled a little more quickly. Full payment was electronically transferred on January 16th, but title wasn't mailed until February 17th. Due to weather, I didn't actually receive it until February 23rd. I had to do a lot of explaining to avoid the late registration penalty at Arizona DOT. Nevertheless, I would have no reluctance to do business again with this company. I'm already feeling the urge for a slightly used Alpina B8 in a couple of years...

We were interested in buying a black 2022 Mercedes. The car sat there for 8 months so we asked for…read moreit to be inspected. The price was decreased a couple times during the 8 months. Last listed price was $34,888 and we agreed to $33,400 per manager, John. The next day the price was increased to $37,800 and the salesperson, Bobby is not returning our calls. I would check the price history and car history before buying from this dealership.

Bad customer service not once but twice, never would have purchased the truck if I new it was a…read moreLemon. Plus plates did come with it, first car dealership I went to that order plates or title transfer

I dont think ill ever buy anywhere else. We recently got into an accident, and our car was…read moretotalled. We only had one car and had very busy schedules, so we had to get another car fast. My dad bought his car here over a year ago, and it was very reliable and still runs amazingly for an awesome price. Brandon was so great to work with. He worked with us to get us and our baby girl back on the road . We are working on our credit, but had 2500 to put down and he got us in a really great car fast. They do everything in rheir power to make sure the car is in mint condition when you buy it. Im so incredibly grateful for his help and so so so happy with our car. Like i said, i dont think ill buy anywhere else. 100% reccomend!!

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

No better than a commercial bank and at least commercial banks are honest about what they are…read more Nothing but greed drives their decisions. If you need debt consolidation you'll find no help here even if you're right side up and fully current on all your bills and mortgages. Pick a national bank so you can access your money anywhere in the country or globally. No longer any benefits to credit unions.

Applied for HELOC..denied, .didn't matter to me. I giving the review based on my experience through…read morethe process. Very poor communication. My e mails and phone calls were ignored. Left hanging for a response for OVER 2 months. So if you find yourself attempting to communicate with Matt Firmature..expect an unprofessional. Mk

I went to the Burbank location but conveniently for them, there is not many places to leave them a…read morereview for that specific location. So I was called by someone named "Jimmy" who talked me into booking an appointment for today. I told him the reason I hadn't been in there was because I couldn't afford an expensive Uber ride there and then back if I didn't get approved. He said, "we already got you approved and I have ran all your information already". I told him I spent over $600 on Ubers/Lyfts last month. He said, "that is crazy! Do not worry, we will definitely get you in a car". I told him I cannot afford to waste time and money because I need this money to get to and from work. He said he would definitely have me driving off in a vehicle. I said, did you see my credit and history? He said, "we have seen it all. We just need you to get in here and we will have you driving off in a car". He guaranteed me that as long as I got there, he would have me drive off in a vehicle. Well here I am, spending $55 dollars to get home after spending $50 to get there. And no car. They wanted $2500 down. And most of the cars they had were worn down and some had bullet holes in them. I am so devastated and I do not even know how I am going to afford to get to work and back for the next 2 weeks. This was the cruelest thing I have ever went through. To have someone use my weaknesses and struggles against me to get me into a store and then not even help me. DO NOT GO HERE! They will tell you they can help you and that you are approved and then turn you away if you don't have thousands of dollars to put down. Even after telling you that you won't need a down payment. I AM REPORTING THEM TO THE BBB IMMEDIATELY.

Went in to purchase a vehicle for my son. He had money for the down payment and the vehicle he…read morewanted the salesperson said he needed an additional $700. Three weeks after he had the vehicle it stopped and we had to get the car towed. 2 weeks after that it stopped again and my son purchased a new battery. They claim to do a 17 point inspection on vehicles??? Called the manager to get reimbursed for the battery and here we are 2 months later still waiting on the check. Now I'm going to file a complaint with the BBB. I will never ever purchase another vehicle from this place and never would I recommend to a friend or family member.

I have been trying to get some one to respond to my E-Mail…read moreAs i have told them several times at this time i don't have a phone I live in Nebraska i am interested in buying a car listed been sending E-Mails for 7 days no response So until i get my questions answered and see some photos then i give them a 1 star They won't even tell me if the car is still available

They do not inspect their vehicles. We purchased a used 2013 Infiniti QX56 from them. As soon as my…read morehusband brought it home the key fab wouldn't register. I couldn't drive my kids to school the the next day without touching the fab to the push button. They claim they had no idea- even though they had the vehicle for 14 days. So I purchased a new battery for it. Then the tire sensor light went on. Now day 2. I then realized it had four different tires on. The locking lug nut missing on a few. Day 3- service engine soon light went on. took it to autozone to code it and it needed a new catalyst converter. We then had to drive it over an hour back to dealership to have them fix it. Yes they fixed it- but they lied about the timeline and who would be servicing it. I then went to purchase 4 all new tires since I was told how horrible it is to have different tires on an and vehicle for its suspension- it swayed horribly when I went over any bumps- and was told that all 4 tire sensors were removed/missing. Another $380 needed. This was THE worst used vehicle experience. I would NOT recommend.

They're disorganized. Not good in customer service. Communication to customers is haphazard. They…read moreseem to have been very good once but standards have really slipped.

I got my car loan statement in the mail and it appears that they signed me up for a savings account…read moreI never asked for with a $5 balance in it. Also, John Carbone told me that if I make two separate payments on the same day, the extra payment would go toward principal so I did this. it did not apply the extra payment towards principal.

Came here to have my first car buying experience and was totally blown away. Mo is an amazing guy…read moreand super understanding. The lead sales manager was also super kind and welcoming.

just purchased a porsche from here a few weeks ago Magda was my sales person and was super nice…read more but now after receiving the car the sales manager James said he would fix some issues and has left me hanging with no feed back. I've been calling and they are just giving me the runaround there service sucks.

I have been working with Numark for about a decade. I have never had any issues and have had a…read morephenomenal experience with them everytime I have gone in or needed assistance with something. They have been great with accounts, loans, and a HELOC. I highly recommend!

We belonged to the credit union that NuMark replaced. We only had $5.00 in our account but we were…read moreconsidering building our account. Well, they closed it out and confiscated our $5.00 so why would we! That's not the way to build confidence. No! stay away! It's only $5.00. but it was our $5.00!