I should have been turned off by the shabby studio and limited on-the-floor help, but they were…read moreconveniently located And I took the easy way out. I emphasized that I wanted a carpet that did not show foot marks. The samples appeared to meet this requirement--until the installation. I now have foot marks everywhere The installers were competent but did some damage to my hardwood floor and crumbled a bit of a corner wall. A request to discuss the possibility of their contributing to the repair was met with silence--as was a request for an explanation about the thick carpet. I really expected a more decent exchange. They wasted no time charging my credit card. Wish they were as swift with communication. Buyer beware. I'm out about $7500.

I recently purchased a large area rug for my bedroom. I was extremely impressed with the quality…read moreand service I received from Alan, Sue and Miguel. The store has an enormous selection of every category and I would never go anywhere else.

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.

Recently we ordered carpet and had Carpet Factory Outlet install the wall to wall carpet in our…read moreManhattan apartment. Everything went smoothly and Rob was accommodating and pleasant to work with. We can definitely recommend Carpet Factory Outlet for all of your floor coverings.

We recently had stair runners installed by Carpets 46 and had such a great experience from start to…read morefinish. Luke was amazing to work with -- knowledgeable, patient, honest, and incredibly helpful throughout the process. I came in with a clear vision of the look I wanted for our hardwood stairs, and Luke quickly helped narrow down the options to the perfect fit for our home and lifestyle. We wanted something beautiful, durable, modern, and safe for our growing puppy, and he completely understood the aesthetic we were going for. About 3 weeks later, everything was installed and we absolutely LOVE the final result. The craftsmanship and attention to detail are excellent, and the runners completely transformed the space while still letting the beauty of the wood stairs shine through. The entire process felt personal, easy, and professional from beginning to end. Highly recommend Carpets 46 if you're looking for quality carpet, stair runners, and a team that truly cares about getting it right. Even Monti approved

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

Was at Manhattan carpet today. Vernon was fantastic top…read moreprofessional Very knowledgeable . He assisted us in creating two beautiful custom area rugs. He has great color and design guidance . Prices were very fair. We were very pleased with Vernon and the entire process . Cole Borg

SCAM. Ordered a round carpet, went over the need for an invisible seam, assured many times over…read morethat it would be invisible. They stitched the carpet backwards, edge banding wasn't sewn on, just really terrible. They offered me 300 dollar discount for a 3000 dollar rug. Go elsewhere.

I was very impressed with Rene and his crew. i was having…read morenew flooring installed and the process was so efficient and the men professional. Everything from an estimate, selecting flooring and installing was on point. I'm very satisfied and will be using them again. highly recommend

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

Been driving by this place my whole life & never needed to buy rugs! When I got there for my…read morescheduled appointment, they told me I was accidentally double booked with Eleanor! Yikes! But no worries, Christina could help me& boy was she superhelpful, patient and kind! I picked out the perfect rug! We had an attic & staircase install set up within a few days. The 2 installers were friendly and professional. They did a great job! We will be back for more carpets soon!!

Carpet Time has provided me with floor coverings in every room in my apartment. I have done…read morebusiness with them for over 30-years because they have quality products, expert sales staff to advice and offer great value to their customers. I wanted to especially compliment their installation staff. They are highly professional, know their craft, work quickly, cleanly and always friendly. Capet Time is where the Manhattan decorators, designers and architects go for their clients floor covering needs. Visit their showroom and you will be impressed.

This place has a great variety, great prices and, a shout out to Shaq, who was very kind and…read morepatient. He never seemed to rush us nor try and sell something that was not needed. He made the whole process awesome. And a shout out to his installers, Pablo and Juan did a great job.

They have really good quality carpets and have amazing selections for very good prices. I highly…read morerecommend them!

Stark carpet contacted me and will replace the carpet. Kudos…read moreto Chad Stark for "making it right"

We recently had new flooring put down in our son's room and are very pleased with the results…read more Going to their store on Central Avenue in Jersey City was very convenient. We worked with Doug to go through all of the various choices before deciding on the luxury vinyl option. Samples from the manufacturer were sent to our house so we could narrow everything down before making our final decision. Then we had the floor measured, an estimate given, and the installation team there to finish the job, all within one week. This is a great local business for all of your flooring needs!

I used to live in this area and decided to call on them 3 years later when I bought a house…read more Doug helped me find a runner for my steps. He listened, was not pushy at all, and showed me all of the options from inexpensive to plush and a bit more in price. Again, not pushy.. which is what I needed since I spent so much rehabbing my house. I picked the carpet, he checked then and there if it was in stock so I could have a realistic timeline, and he was out at my place measuring by the next day(ish)! His timeline was pretty on point, and my runner was installed in a couple of weeks! Also - his follow up was great. Professional, well prices, great costumer service and the selection was HUGE! I would strongly suggest Hauptman when it comes to your floor needs.

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.